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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,098 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,098 reviews

February 04, 2023

Comfortable waiting area, Courteous people, Service done quickly, Upfront pricing for service, Loner car was available and appreciated. More

by Minnie's Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Five Star Subaru of Grapevine responded

Hello Minnie's Mom! Mike and the Five Star Subaru service team thank you for your review. We do our best to make servicing your Subaru convenient. Whenever you need vehicle advice, give Mike a call at 817-438-1700. Thank you for your feedback and business. Take Care, Dylan Hulme, Service Director

February 04, 2023

Great experience with a knowledgeable and personable staff. Was keep apprised of every step in the maintenance process. More

by dsperry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Five Star Subaru of Grapevine responded

Dsperry, Thank you for choosing the Five Star Subaru team for the care of your car. Johnnie and our techs continue to be available for questions at 817-438-1700. Keeping you safe and knowledgeable about your Subaru is a goal. Best Regards, Dylan Hulme, Service Director

February 04, 2023

I purchased online. John was prompt via text and email. Thank you John for making the purchase experience for me very pleasant. More

by ghand722
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Five Star Subaru of Grapevine responded

Ghand722, Thank you for trusting our online purchasing options. John is very knowledgeable and your questions are welcome at 817-438-1700 anytime. We appreciate you and Five Star Subaru! Best Regards, Doug Laymon, Sales Manager

February 04, 2023

The dealership was every helpful and had welcoming environment. While the workers made the experience fantastic and personal. More

by Adrian Gonzales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Singuluri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, Adrian, on your purchase at Five Star Subaru. Both our sales and service staff focus on complete customer satisfaction. Thank you for rating your visit and please let us know when we can be of help with future vehicle needs at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

February 04, 2023

By far the easiest vehicle purchase I’ve ever made! Bill Klozik was great and easy to work with, answered all of our questions and followed up after the sale. More

by justinappelman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Feb 06, 2023 -

Five Star Subaru of Grapevine responded

Justin, Congratulations on your new Subaru! Bill is a great source of knowledge when you have questions about your car. Stop by or give us a call at 817-438-1700 any time. Enjoy your ride! Thank you, Doug Laymon, Sales Manager

February 02, 2023

The had the car we were looking for and great financing options. Myles was awesome More

by jameskeoughan0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, jameskeoughan0, on your new Subaru! Myles and our team welcome you to stop by or call 817-438-1700 if there are features on your car you would like to review. Helping you fully enjoy your vehicle is a priority. Thank you for your business and review, Doug Laymon, Sales Manager

February 02, 2023

Clay was great and helped me with everything I needed! He was able to give me the perfect car to start a family! More

by ashleyy.kayy18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Feb 02, 2023 -

Five Star Subaru of Grapevine responded

Ashleyy.kayy18, We appreciate knowing you enjoyed your shopping experience at Five Star Subaru! Thank you for endorsing Clay and our dealership. To help you and your family enjoy your new Subaru, don't hesitate to contact us at 817-438-1700 with questions. We are here for you! Best Regards, Doug Laymon, Sales Manager

February 01, 2023

They were very reactive and positive in handling my situation. My Subaru had been totaled and I needed a car asap. Anthony immediately went to his managers and convinced them to hold a Forester which More

by CAROLYNCODY224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Semler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Five Star Subaru of Grapevine responded

CAROLYNCODY224, It is always great to hear from our Five Star Subaru customers and friends. Anthony and our team want to make certain you fully enjoy your new Forester. Stop by or give us a call at 817-438-1700. Let us know when you have questions! Thank you for your business and review, Doug Laymon, Sales Manager

February 01, 2023

Very friendly and professional staff, adhere to customer needs. Great! Prices for used car market compared to others surrounding dealerships. More

by dannycandys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Five Star Subaru of Grapevine responded

Dannycandys, Thank you for taking the time to rate your Five Star Subaru shopping experience. We welcome you to stop by or give Bill or me a call at 817-438-1700 any time you need our vehicle advice. We continue to be here for you! Best Regards, Doug Laymon, Sales Manager

February 01, 2023

Service was good would have liked more for trade in but good service Thank you More

by armandofitz22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hendricks
Feb 02, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, armandofitz22, on your purchase at Five Star Subaru. We remain available for your questions at 817-438-1700. Helping you enjoy your new vehicle is important to us. Thank you for shopping at our dealership and for sharing your experience. Sincerely, Doug Laymon, Sales Manager

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