Five Star Subaru of Grapevine

excellent care and service from the whole team. .! especially the attention of the seller Jaime very professional .! especially the attention of the seller Jaime very professional More

Darrell kept me informed on the status of the vehicle I inquired about, let me know the day it came in and made the purchase process super quick and easy. The entire test drive and purchase took just about inquired about, let me know the day it came in and made the purchase process super quick and easy. The entire test drive and purchase took just about one hour, letting me get back to work quickly. Very pleased w/the entire staff. More

Chief is an amazing employee who cares about every person who walks through the doors. Everyone go see Chief! who walks through the doors. Everyone go see Chief! More

Can't say enough good things about Shannon Reust. She must have shown us a dozen cars, bringing them all curbside for test drives. Her followup was 2nd to none, letting us know every time there was She must have shown us a dozen cars, bringing them all curbside for test drives. Her followup was 2nd to none, letting us know every time there was a delivery update and walked us through option and pick-up procedures. When the car was ready Shannon set an appointment, had the paperwork ready and set us up to discuss warranty options. She patiently went over all the electronicts and features of the car. She has since called and emailed multiple times asking if needed anything. Very professional.. More

I would recommend Cameron to anyone. He is excellent at his job and a very congenial and honest person. Great experience from the Cameron side. As far as the normal "negotiation of p He is excellent at his job and a very congenial and honest person. Great experience from the Cameron side. As far as the normal "negotiation of price dance"-it is as awful as ever-has not improved in my lifetime. More

I had no dealings with Doug Laymon. Ron Yon was very good to work with. He explained everything accurately with no high pressure. He made sure that I got the vehicle I wanted and che Ron Yon was very good to work with. He explained everything accurately with no high pressure. He made sure that I got the vehicle I wanted and checked on me later to make sure things were going well. The dealership has an excellent facility. I was pleased that they donated to charity in my name. More

Everyone that I worked with was very engaging, knowledgeable and professional. I never felt pressured to buy or upgrade any time during my buying process. knowledgeable and professional. I never felt pressured to buy or upgrade any time during my buying process. More

I had a VERY bad experience with a closer dealer. Fortunately my experience with Hayden and Five-Star was just the opposite. Fortunately my experience with Hayden and Five-Star was just the opposite. More

I went to 2 Toyota dealerships before coming to 5 Star Subaru. I wanted an all wheel drive SUV. The folks at Toyota had no interest in helping me. I even had another customer ask me how to get a sales per Subaru. I wanted an all wheel drive SUV. The folks at Toyota had no interest in helping me. I even had another customer ask me how to get a sales person to help them. Horrible customer service. When I did get some help, they wanted to charge me $8000 over MSRP. I couldn’t believe the experience. That all changed when I walked into 5 Stat Subaru. I walked into a beautiful, clean showroom and was greeted almost immediately. Everyone I saw looked happy and willing to help. It was a pleasant surprise after my previous experiences. Mr. Klozik gave me a tour and showed me the vehicles and features that would work best for my family. It was a wonderful buying experience. And we are so happy with our purchase. More

Friendly and helpful staff! Clean dealership is clean, they give to local charities. Subaru is the best! Clean dealership is clean, they give to local charities. Subaru is the best! More