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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,466 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,466 reviews

December 15, 2022

Excellent people , very helpful getting what you need done and letting you know how to get it done More

by gemmeshelter
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Five Star Subaru of Grapevine responded

Gemmeshelter, Sharing our automotive advice is a priority at Five Star Subaru. When you need Mike, Johnnie, or my knowledge, we welcome your calls at 817-438-1700. Helping you stay informed about the care of your Subaru is the goal. Thank you, Dylan Hulme, Service Director

December 13, 2022

Clean comfortable waiting area. Excellent communication of work performed and work necessary. Excellent selection of coffee, tea, beverages and snacks while waiting. More

by Frederick
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Zablosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Pipkin
Dec 14, 2022 -

Five Star Subaru of Grapevine responded

Thank you, Frederick, for sharing your Five Star Subaru service experience. Communication continues to be key and we welcome additional questions at 817-438-1700. Let us know how we can help you enjoy your Subaru. Safe travels, Dylan Hulme, Service Director

December 12, 2022

Great dealer forever. Very smooth deal Everything reasonable I am highly recommended at this dealership More

by dannyyean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Five Star Subaru of Grapevine responded

Dannyyean, Congratulations on your new car from Five Star Subaru! We remain available for your questions at 817-438-1700. Don't hesitate to let us know how we can help you enjoy your Subaru. Thank you for your business and review, Doug Laymon, Sales Manager

December 11, 2022

“Chief” was great…a strong communicator throughout the 5 months it took for my new car to arrive. He was very thorough and exhibited quintessential professionalism and service! More

by tamerah.ringo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Five Star Subaru of Grapevine responded

Congratulations tamerah.ringo, on the purchase of your new Subaru. On behalf of Chief and the entire Five Star Subaru sales team, thank you for your endorsement! We appreciate helping you with your automotive needs. Enjoy the ride, Doug Laymon, Sales Manager

December 10, 2022

Great experience buying a car from Dylan and Jeff. I highly recommend and would buy again. No last minute changes or curveballs. More

by alex@brutin.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Patrick , Jeff Davis
Dec 11, 2022 -

Five Star Subaru of Grapevine responded

Alex, We appreciate knowing working with Dylan and Jeff was a 5-star experience. We are here to help you enjoy your new Subaru, so stop by Five Star Subaru or give us a call at 817-438-1700 any time. Thank you for your review and your trust in our processes. Best Regards, Doug Laymon, Sales Manager

December 10, 2022

Everyone was very friendly and knowledgeable I will always come back here for all my services. Thank you More

by Cryer.Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2022 -

Five Star Subaru of Grapevine responded

Thank you, Greg, for taking the time to rate your Five Star Subaru experience. Mike is very knowledgeable, so don't hesitate to call him at 817-438-1700 when you have vehicle concerns. We want you informed about the maintenance of your Lexus. Safe travels, Dylan Hulme, Service Director

December 08, 2022

Five star Subaru has extraordinary service. They went out of their way for me in every way. More

by melissasolorzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
December 08, 2022

5 Star Subaru is great, just picked up my second car that I have purchased from them. They make it so easy to go through the whole purchase. Bill, my salesman has been my go to man on both my cars and alwa More

by Kim
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Dec 12, 2022 -

Five Star Subaru of Grapevine responded

Congratulations Kim! Bill and the Five Star Subaru staff want to make owning your new Subaru the best experience. Stop by or call us at 817-438-1700 any time we can offer our vehicle advice. Thank you for shopping with us and please stay in touch. Best Regards, Doug Laymon, Sales Manager

December 08, 2022

Dereck was just awesome, professional, knowledgeable and very easy to deal with will buy from him again. More

by niallboland26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Dec 12, 2022 -

Five Star Subaru of Grapevine responded

Thank you, niallboland26, for taking the time to rate your Five Star Subaru shopping experience. Derek is a very knowledgeable rep and he and I welcome the chance to answer any additional questions about your new car at 817-438-1700. Enjoy your ride and call or stop by any time. Best Regards, Doug Laymon, Sales Manager

December 08, 2022

Casey was terrific from ordering, regular follow-up, to delivery and after the sale. Thanks Casey! More

by asdouglas
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
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