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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,466 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,466 reviews

August 31, 2022

I don't know who Doug Laymon is but he called me to find out how my experience was. The only Sales Consultant I worked with was Clay Garrett and he was the BEST! Very customer service oriented, knowledgeabl More

by patricia.feager
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Five Star Subaru of Grapevine responded

Patricia, You and your business are appreciated at Five Star Subaru. Thank you for recognizing Clay and his efforts to help you drive off in your new car. When you have technical or care questions, we are both available at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

Sep 01, 2022 -

patricia.feager responded

Doug, I edited my review and gave you five stars. I am grateful exceptional Sales Managers like yourself choose great Sales People like Clay Garett. I highly recommend Five Star Subaru of Grapevine for anyone thinking about buying a new vehicle. Clay made me feel like family. He was very caring, answered all my questions, never pushy, always informative, responsive, and professional. It would be an honor to continue to do business with Five Star Subaru of Grapevine.

August 31, 2022

Professional staff that is efficient and respectful. Quality location with excellent waiting area with refreshments. More

by Bill F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 01, 2022 -

Five Star Subaru of Grapevine responded

Bill, We appreciate the opportunity to help you care for your vehicle at Five Star Subaru. When Ryan and our techs can offer care advice, please reach us at 817-438-1700. Thank you for choosing our service center, Marcus Procter, Service Director

August 31, 2022

Great service! Unlike other dealerships, they were honest and got my needs taken care of. More

by barnettt96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Five Star Subaru of Grapevine responded

Thank you for shopping at Five Star Subaru, barnettt96! We are happy to know your visit went well. Customer satisfaction continues to be a priority, so reach us with questions at 817-438-1700. We are here for you! Take Care, Doug Laymon, Sales Manager

August 31, 2022

Great customer service! They took good care of me. I would definitely recommend this dealership and buy from them again. More

by aaronsasse95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Sep 01, 2022 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, aaronsasse95! It is great to know you enjoyed shopping at Five Star Subaru. Hayden and our staff appreciate your high marks and we look forward to answering technical or care questions at 817-438-1700. Enjoy your ride and please stay in touch! Take Care, Doug Laymon, Sales Manager

August 30, 2022

Excellent Service. It makes my 3 hour drive from Abilene worthwhile. Thanks especially to Joe (salesman) and Shantai (my Subaru teacher)! More

by kevin.batten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Five Star Subaru of Grapevine responded

We hope your ride home to Abilene was enjoyable, Kevin! Thank you for making the trek to Five Star Subaru for your purchase. Joe, Shantai, and I welcome the chance to address technical or care questions at 817-438-1700. We will do all we can virtually to help you enjoy your new Subaru. Best Regards, Doug Laymon, Sales Manager

August 29, 2022

I was met by Ryan, one of the service advisors. Without a service appointment on a Saturday my vehicle was taken into the service bay almost immediately. I had my 36K miles/36 months service comple More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan - Service Advisor
Aug 29, 2022 -

Five Star Subaru of Grapevine responded

DK, It was a pleasure to help you at the Five Star Subaru service center. We understand time is valuable. Ryan and our staff will continue to work efficiently during future visits. Please let us know when your Subaru needs care at 817-438-1700. Thank you for your business and feedback. Take Care, Marcus Procter, Service Director

August 28, 2022

Always professional and they complete the work in a timely manner. Everyone is friendly and the work is always done to my satisfaction. More

by kathilskinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Five Star Subaru of Grapevine responded

Kathilskinner, Mike and the Five Star Subaru service team appreciate the opportunity to help with your care needs. We look forward to scheduling future appointments at 817-438-1700. Please let us know how we can help you enjoy your Subaru. Thank you, Marcus Procter, Service Director

August 27, 2022

I went in for an oil change. Thank you Ryan for the great customer service. More

by Beli120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 29, 2022 -

Five Star Subaru of Grapevine responded

Beli120, Thank you for choosing Five Star Subaru for the servicing of your car. When you have future care needs, we look forward to hearing from you at 817-438-1700. We appreciate your business and recognition of Ryan. Take Care, Marcus Procter, Service Director

August 24, 2022

Very professional car buying experience from start to finish. Enjoyed working with Prakash, helped me get the best car and trim. More

by .
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prakash (EB) Ebburu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Aug 25, 2022 -

Five Star Subaru of Grapevine responded

Congratulations on your new car from Five Star Subaru! Prakash and our staff want to hear from you at 817-438-1700 when you need our advice. Helping you fully enjoy your Subaru is our next goal. Thank you for your business and review. Best Regards, Doug Laymon, Sales Manager

August 22, 2022

Patrick Dylan was a pleasure to work with for my new Subaru Ascent. Also all of the sales staff and receptionist were very nice. More

by dsperry9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Dylan
Aug 23, 2022 -

Five Star Subaru of Grapevine responded

Congratulations on owning a new Subaru Ascent, dsperry9! Patrick and our team are excited to help you enjoy your vehicle. Stop by Five Star Subaru or reach us at 817-438-1700 to review its features at any time. We are here for you! Thank you for your business and feedback. Take Care, Doug Laymon, Sales Manager

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