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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,082 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,082 reviews

December 15, 2020

After spending 2 weeks looking for a reliable, used car for my sister at a fair price, I was lucky to find Subaru of Grapevine. They have a beautiful, clean facility and they treated me like I was buying More

by Deen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, Deen! Please reach out to BB or me at 817-438-1700 if you or your sister have further questions about your purchase. We are here to continue lending our vehicle knowledge. Thank you for shopping with us and please stay in touch. Happy Holidays, Doug Laymon, Sales Manager

December 14, 2020

Weston was such a refreshing pleasure to work with! I didn’t feel like I was talking to a salesman at all. He was engaging, personable and tuned into my desires and needs and he delivered!! More

by evakaren.fit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Weston Enciso - 5 STARS!!
Dec 14, 2020 -

Five Star Subaru of Grapevine responded

Hello evakaren.fit! It was a pleasure for Weston and me to help you shop at Subaru of Grapevine. We want to hear from you at 817-438-1700 any time you have questions about your new vehicle. Thank you for recognizing Weston and please stay in touch. Happy Holidays, Doug Laymon, Sales Manager

December 11, 2020

We enjoyed a very relaxed atmosphere. At no time did we feel rushed or pressured during our purchase. Very nice dealership and friendly staff. We were impressed with Wing Yip,he knew the vehicles and featu More

by michael.good1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Kusez
Dec 11, 2020 -

Five Star Subaru of Grapevine responded

Michael, It was our pleasure to help with your buying experience at Subaru of Grapevine. Thank you for recognizing Wing and please stay in touch with either of us at 817-438-1700. We want to continue helping you enjoy your new Subaru. Happy Holidays, Doug Laymon, Sales Manager

December 09, 2020

Effortless Customer Service!!! I am a first time Subaru customer and my experience was spotless from top to bottom. Spencer, Tony and Kenny, were exceptionally Five Stars. With a very humble heart, thank y More

by fnkycldmedina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Fuller, Jeff Davis
Dec 10, 2020 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, fnkycldmedina! We are excited to introduce you to the best car on the road. To help you fully appreciate the Subaru brand, please continue to reach out to us at 817-438-1700. We love sharing our Subaru knowledge. Enjoy and Happy Holidays, Doug Laymon, Sales Manager

December 09, 2020

I appreciated your efficiency in greeting me explaining what is to be done to my vehicle and the time it took to give an oil change was very good and in no time my vehicle was ready in less than an hour, a More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not know her name, sorry
Dec 10, 2020 -

Five Star Subaru of Grapevine responded

Annie, Working efficiently to get your car in and out of service is the goal. Thank you for reviewing the service center at Subaru of Grapevine and please do not hesitate to call us at 817-438-1700. Our advisors are available any time you have maintenance concerns. Thanks again, Marcus Procter, Service Director

December 09, 2020

great job Darrell. The process was simple, and Darrell was flexible, even letting me work out of an open office for a few minutes. Hands down would buy again from 5-star subaru. More

by adamrushlow2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Five Star Subaru of Grapevine responded

Congratulations, adamrushlow2, on your purchase at Subaru of Grapevine. We would love the opportunity to help with future vehicle needs. Darrell or I can be reached at 817-438-1700 any time you need our advice. Please stay in touch and thanks for choosing our dealership. Happy Holidays, Doug Laymon, Sales Manager

December 08, 2020

Excellent service. Delivered the car to me at my place of buisness. Very easy process with finance and sales. We are very happy with our new purchase. More

by SHAWN59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kareem Kusez
Dec 09, 2020 -

Five Star Subaru of Grapevine responded

SHAWN59, It was our pleasure to make car shopping easy at Subaru of Grapevine. To continue serving you, please reach out to us at 817-438-1700 again. We want to hear from you every time you have automotive concerns. Thank you and safe travels, Doug Laymon, Sales Manager

December 08, 2020

Not only is this business a very nice and clean establishment but everyone was friendly and our salesman did everything he could to help us get the car! More

by jennifernicole1193
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Five Star Subaru of Grapevine responded

Thank you, jennifernicole1193, for taking the time to recognize our efforts in welcoming you to the Subaru of Grapevine family! We want to continue hearing from you at 817-438-1700. When you have automotive questions, we will be ready to help in any way we can. Thanks again and Happy Holidays, Doug Laymon, Sales Manager

December 07, 2020

I purchased a 2021 forester sport a few weeks ago. My experience at five star Subaru was wonderful. I am use to high pressure sale tactics when I bought cars from other dealerships. Sam, our salesman, More

by Skefayati1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Kusez, Sam Rezaei
Dec 07, 2020 -

Five Star Subaru of Grapevine responded

Thank you, Skefayati1, for your recommendation of Subaru of Grapevine. Our sales team wants to assure you of a safe and comfortable ride, so please let us know when there are features on your new Forester Sport you would like to revisit. Reach out to us at 817-438-1700 anytime! Thanks again, Doug Laymon, Sales Manager

December 05, 2020

Five star Subaru is a fantastic dealership, they brought my car to me to test drive while I was at work and exceeded my expectations! More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2020 -

Five Star Subaru of Grapevine responded

Hello Bryan, Customer experience is important at Subaru of Grapevine and we really appreciate the chance to work with you. Darrell and I remain available at 817-438-1700 any time you have automotive questions. Please keep in touch! Thank you, Doug Laymon, Sales Manager

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