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Five Star Subaru of Grapevine
Grapevine, TX
4,079 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,079 reviews
May 15, 2020
Steve Kroes was the best! I came from St.Louis to purchase my car from Steve! His communication, patience, and hospitality made it a no brainer where I was going to purchase my car. The fact that the purchase my car from Steve! His communication, patience, and hospitality made it a no brainer where I was going to purchase my car. The fact that the price was great helped too, but the service was exceptional! More
by Swacoley
Verified CustomerEmployees Worked With
May 14, 2020
We knew exactly what we wanted in our Subaru Ascent and we have been researching cars of interest for almost a year. My husband worked with Wing Yip. Wing gave my husband the information he wanted in a ver we have been researching cars of interest for almost a year. My husband worked with Wing Yip. Wing gave my husband the information he wanted in a very timely manner. My husband requested options for financing and Wing produced the numbers quickly and in a clear concise way to help us make a quick decision. Working with Wing we were able to take our new car home within close to a week from initial inquiry. Honestly, it’s by far, the best car buying experience we have EVER had. Brandon Fraikes in finance was also excellent. He was pleasant, clear and concise on our options and very helpful with our decision making process. Thank you to both Wing and Brandon. I LOVE my new Subaru! More
by RM5605
May 12, 2020
Trustworthy people I did all of my shopping on-line due to today's environment. When it came time to purchase, there was a slight hiccup; however, all of the employees - I did all of my shopping on-line due to today's environment. When it came time to purchase, there was a slight hiccup; however, all of the employees - from the salesperson, to the finance rep to management made sure it all came out to my satisfaction. They would not settle for me being less than 110% satisfied which I am! Today both the salesperson and management each called me to make sure that I was happy with my purchase. This is my first new new car in 14 years and having a payment right now is scary - however, I love my new Outback!!! More
by d2davis
Employees Worked With
John G, Jeff Davis and BB!
May 11, 2020
My Experience with Subaru of Grapevine was Awesome! Professional & Friendly service. Junior was a great salesman & was able to get me in & out promptly I would highly recommend this Dealership. Thank Professional & Friendly service. Junior was a great salesman & was able to get me in & out promptly I would highly recommend this Dealership. Thank You All. More
by Klassy
Employees Worked With
Luis Hernandez
May 11, 2020
Professional and Accommodating Everyone was very professional and accommodating. They were also great at adapting during these COVID-19 times. From test driving, to auto education, Everyone was very professional and accommodating. They were also great at adapting during these COVID-19 times. From test driving, to auto education, and finally paperwork/finalization of the process, it went very smooth. More
by joddopittman
Employees Worked With
Anthony Lombardo
May 10, 2020
Darrell Cooper is Amazing Willing to work with you to make a deal happen.Darrell Cooper was an amazing sales person, very helpful and went the extra mile for us to make the dea Willing to work with you to make a deal happen.Darrell Cooper was an amazing sales person, very helpful and went the extra mile for us to make the deal happen. More
by pita35500
Employees Worked With
May 10, 2020
Superb Service! Clay was friendly, straight forward and got us out of there fast! Michael in finance was friendly and very easy to talk with. It didn't feel like a Clay was friendly, straight forward and got us out of there fast! Michael in finance was friendly and very easy to talk with. It didn't feel like a car dealership at all! More
by costfam2003
May 09, 2020
Really nice people. Went to test drive a WRX. It was a Really nice people. Went to test drive a WRX. It was a fun car, but I decided to go in another direction. If you’re looking for a Subaru, go see B Really nice people. Went to test drive a WRX. It was a fun car, but I decided to go in another direction. If you’re looking for a Subaru, go see Bill Klozik, he will work with you to find a great deal. More
by Intergalactic79
Employees Worked With
May 08, 2020
Pleasant car buying experience! I was not looking forward to dealing with the process of buying a new car, but it ended up being one of my best experiences in over 20 years of buying I was not looking forward to dealing with the process of buying a new car, but it ended up being one of my best experiences in over 20 years of buying a cars. The entire staff was pleasant, patient, and helpful. They worked with us to ensure we were able to stay within our budget, and answered all of our questions with efficiency. I love my new car and the staff that helped us with this process to include Dustin Cox, Mitchell Hunter and Mark Duron. More
by diane.gottlieb
May 08, 2020
Joe Martinez had the vehicle ready to see when I Joe Martinez had the vehicle ready to see when I arrived and made the process easy and efficient. I always enjoy working with 5 Star. The staff is a Joe Martinez had the vehicle ready to see when I arrived and made the process easy and efficient. I always enjoy working with 5 Star. The staff is always friendly and professional More
by CMOBERDORF
Employees Worked With
