Five Star Subaru of Grapevine

Pressure Free My wife and I were very pleased with the excellent service we received from Keith Sarao (Sales Consultant), John Mosqueda (Sales Consultant) and Fredd My wife and I were very pleased with the excellent service we received from Keith Sarao (Sales Consultant), John Mosqueda (Sales Consultant) and Freddie Valdovinos (Finance Manager). These men were all kind, patient and knowledgeable. They helped us look at both new and used vehicles to allow us to make the best decision for our vehicle purchase. There was never a push to buy any specific vehicle or any pressure to make a decision quickly. We were explained all of the finance information thoroughly and walked through the process sharing stories of life experiences and lots of laughter. I am glad we chose to stop in yesterday, and I recommend them for your next new or used car purchase. More

SiriusXM questions I had a question concerning my SiriusXM account on my new Forester touring. Bill Klozik answered my question and helped me understand the whole contr I had a question concerning my SiriusXM account on my new Forester touring. Bill Klozik answered my question and helped me understand the whole contract and other benefits. Thanks Bill. More

Wild Bill The whole dealership was very nice. Bill was very knowledgeable and informative about my Crosstrek! I would certainly recommend Grapevine Subaru to The whole dealership was very nice. Bill was very knowledgeable and informative about my Crosstrek! I would certainly recommend Grapevine Subaru to anyone! Ill be back for my next purchase! More

Wonderful dealership! This was a very professional, friendly and speedy transaction. The sales representative made sure to showcase all the features and benefits of the veh This was a very professional, friendly and speedy transaction. The sales representative made sure to showcase all the features and benefits of the vehicle I was trying to purchase. Very relaxed and made sure to answer any and all questions I had. More

Will go back for future purchases I had such a great experience with Subaru of Grapevine and the sales staff that I have no doubt they'll have my business again. From my salesmen, Sean I had such a great experience with Subaru of Grapevine and the sales staff that I have no doubt they'll have my business again. From my salesmen, Sean, to the finance guy to meeting the GM, everyone was very nice and helpful. Sean made sure all the little things were taken care of and always made sure I knew what was going on. Thank you all for the experience. More

Newbie to Subie This was my first experience with Subaru. I had such a great experience (thanks to Nick), that I now plan on leasing/purchasing all my future cars fro This was my first experience with Subaru. I had such a great experience (thanks to Nick), that I now plan on leasing/purchasing all my future cars from here. It was my first time to lease a vehicle. Nick was great about answering my questions. Once we started to process, he made sure I had what I needed. Every person who I interacted with was professional and kind. More

I'm a person: The whole experience matters Most of us have mixed feelings of vulnerability, excitement, stress and pressure when we are on the hunt for a new car. And we all have preconceived n Most of us have mixed feelings of vulnerability, excitement, stress and pressure when we are on the hunt for a new car. And we all have preconceived notions on the sales person we are going to meet to achieve that goal. If you are anything like me, you might bring an advocate to tag along to make this potentially painful process - tolerable. In this case, Sean was the built in buyers advocate! He placed next to no pressure on me to do anything that would make me feel uneasy. Sean was wonderful in facilitating the purchase of my Subaru Outback. It felt like he was on my team and he in no way felt manipulative, swindling, demeaning or conniving. We test drove my vehicle twice (!!) , and he was SO patient to help me feel comfortable and confident in what I was purchasing. Sean, thanks for being real. I'll be sending my friends your way! I should note: I went in, I knew what I wanted, payed cash and was never pressured into other vehicles or financing. More

Excellent Service I just wanted to take a moment to thank Subaru of Grapevine for an excellent buying experience. Every employee was driven to give excellent customer I just wanted to take a moment to thank Subaru of Grapevine for an excellent buying experience. Every employee was driven to give excellent customer service and hospitality. I highly recommend checking out Subaru of Grapevine! A special shout out to Clay Garrett and Sean Roberts for going above and beyond for us! More

Great dealership. Wing had called me a couple of times and I had just spoken to him less than a week prior. I told him it would probably be January before I would be l Wing had called me a couple of times and I had just spoken to him less than a week prior. I told him it would probably be January before I would be looking to purchase a car. Unfortunately my current car had other ideas. He met us out in the lot smiling and very friendly. After looking at several models, i selected a White Forester to test drive. . After a pleasant drive returned to the dealership. Wing worked diligently to get together purchase financing arrangements we were comfortable with pursuing. I had only planned to look at my options; but due to his amicable personality and swift approval, i found myself signing up to purchase the vehicle. Wing and his Sales Manager answered all my questions and concerns. After completing the buying process Wing then took me to the fully detailed vehicle, explained all the extra features with how they worked. Wing is a very upbeat and totally professional salesman who took his time to make our time at the dealership satisfying and amazingly streamlined. It had been 20 years since i had purchased a new car. This experience has me excited to recommend Five Star Subaru and Wing in particular to my friends, relatives, and contacts in our community. The drive from south Grand Prairie to Grapevine was well worth the trip. As a woman, i felt very comfortable and quite well treated as a car buyer...something that some businesses lack. More

Simple and very to the point Went in with one car in mind. Talked about deals they fought hard to get me a good deal on a new 2018 crosstrek and it was that simple. Definitely rec Went in with one car in mind. Talked about deals they fought hard to get me a good deal on a new 2018 crosstrek and it was that simple. Definitely recommend this place to anyone looking for a Subaru vehicle. More