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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,391 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,391 reviews

May 05, 2024

Thanks for walking us through all the steps and making this a pleasant and smooth experience More

by GROWER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Tareen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Five Star Subaru of Grapevine responded

Thank you, GROWER, for shopping at Five Star Subaru. When you have technical or care questions, reach us at 817-438-1700. We are focused on your complete satisfaction with our services. Best regards, David Cheney, General Sales Manager

May 05, 2024

Derek was outstanding, answered all our questions. There were no tricks, trait forward on price. He also has followed up the next day after the sale, and a week later to make sure we didn’t have any More

by JWARREN71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Five Star Subaru of Grapevine responded

JWARREN71, Thank you for shopping at Five Star Subaru. Derek is a very knowledgeable consultant and remains available for you at 817-438-1700. Helping you fully enjoy your new car is our goal. Take care, David Cheney, General Sales Manager

May 04, 2024

This dealership & David specifically were very honest about everything & helped me find a car that fit my needs and desires. David was super upfront and made me feel very comfortable especially since it More

by CNP1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Tareen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Five Star Subaru of Grapevine responded

CNP1206, Thank you for shopping at Five Star Subaru. Earning and keeping your trust in our processes is the goal. Reach David and our sales team at 817-438-1700. Let us know when you need our vehicle advice. Take care, David Cheney, General Sales Manager

May 04, 2024

Grapevine Subaru took care me on making the purchase of my WRX! My sales associate had me test drive the vehicle quickly, the sales team had things in the works while we were gone, my experience was great More

by IAMDERRICKHALVERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Five Star Subaru of Grapevine responded

IAMDERRICKHALVERSON, We always appreciate hearing from our Five Star Subaru customers. Thank you for taking the time to share your feedback. When you have questions about your new car, call 817-438-1700. Take care, David Cheney, General Sales Manager

May 04, 2024

I received excellent service across the board. Chief was outstanding and provided a memorable experience. More

by BROUSSARDSHELLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Five Star Subaru of Grapevine responded

BROUSSARDSHELLY, On behalf of Chief and the entire Five Star Subaru staff, thank you for shopping at our dealership. Reach us at 817-438-1700 for our advice any time. Helping you fully enjoy your Subaru is the goal. Best regards, David Cheney, General Sales Manager

May 03, 2024

Out of six dealerships / brands we visited, Derek was the only one that sent us a personalized video thanking us for our visit and inviting us back. So we came back and made the deal happen. He was gracious More

by MelvinCanales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Five Star Subaru of Grapevine responded

Melvin, Thank you for shopping at Five Star Subaru. We are happy you made your way to Derek and our dealership. Continue to reach us at 817-438-1700. Let us know how we can help you enjoy your Subaru. Best regards, David Cheney, General Sales Manager

May 03, 2024

I am from out of state and needed an oil change on my Subaru. From the time that I pulled in till the time I left, the staff was friendly and courteous. This dealership is a great model for all other dea More

by Mr. Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Littrell
May 04, 2024 -

Five Star Subaru of Grapevine responded

Mr. Tom, Thank you for stopping by Five Star Subaru. If you are back in town and need services, we hope you call us again at 817-438-1700. Safe travels! Best regards, Jakob Ritter, Service Director

May 03, 2024

Very positive experience. Started the transaction from 100 miles away. Finished via phone and text. More

by KRAUSEKEN5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, KRAUSEKEN5, on your new Subaru. Thank you for trusting in our processes. Tobias, Steve, and I remain available at 817-438-1700 for questions. We want to help you enjoy your car. Best regards, David Cheney, General Sales Manager

May 02, 2024

I like this dealership because it sells at advertised prices with zero hassle. I am a happy customer when I leave. More

by CELESTE.FLIPPEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Five Star Subaru of Grapevine responded

Celeste, Transparency is important at Five Star Subaru. Thank you for recognizing our efforts. We value the chance to help our customers and we welcome additional questions at 817-438-1700. Congratulations on your purchase! Take care, David Cheney, General Sales Manager

May 02, 2024

Tobias was really good he greeted at the and he fixed up with our car great More

by MELQUIADESMEDINA1617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Five Star Subaru of Grapevine responded

MELQUIADESMEDINA1617, Congratulatlions on your purchase at Five Star Subaru! Customer satisfaction remains our focus. Reach Tobias and our team at 817-438-1700 as questions arise with your new car. We want you to fully enjoy your Subaru. Thank you, David Cheney, General Sales Manager

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