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Five Star Subaru of Grapevine
Grapevine, TX
4,053 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,053 reviews
October 09, 2024
For me, there was no nonsense from anyone at Subaru of Grapevine. But I made clear exactly what I wanted to buy, and that all I wanted from the dealer was their best price on the new car and best offer fo Grapevine. But I made clear exactly what I wanted to buy, and that all I wanted from the dealer was their best price on the new car and best offer for my trade-in. I just compared price/trade-in with the same from other dealers, agreed to the deal, and drove out with a new car. Total time, from walking in the door to driving a prepped new car off the lot was about 2 hours. More
by Patty
Employees Worked With
October 08, 2024
All I can say is that I'm very happy with the service I received from five star subaru this last time I was there for warranty issue with a cosmetic defective part,Jose the service adviser was very helpful received from five star subaru this last time I was there for warranty issue with a cosmetic defective part,Jose the service adviser was very helpful,and took care of my problem. Thank you for the good service More
by KIRAYAMATO79
October 07, 2024
The Sales staff was easy to work with, and start to finish I was out the door with a new car in 2hours. finish I was out the door with a new car in 2hours. More
by ATXNDFW
Verified CustomerOctober 07, 2024
This was my first ever new car purchase and Denton Gidcumb was an amazing salesman and made the entire experience less stressful! I would highly recommend anyone who is looking for a new car purchase Gidcumb was an amazing salesman and made the entire experience less stressful! I would highly recommend anyone who is looking for a new car purchase to come to this dealership! More
by LESTERVELAZQUEZU
October 07, 2024
A bad battery left us stranded. The dealership was quick to send someone out to jump start us, and replaced the battery once we took the vehicle to the service department. The dealership was quick to send someone out to jump start us, and replaced the battery once we took the vehicle to the service department. More
by Jsgmrg
Employees Worked With
Jason Palmer
October 05, 2024
We knew what we wanted and the process was easy. Tobias was great to work with Tobias was great to work with More
by KB66COUPE
October 04, 2024
Very pleasant and a fair deal too. Thank you so much. This is my third purchased car purchase from Five Star. Thank you so much. This is my third purchased car purchase from Five Star. More
by STARRVUE
October 04, 2024
Amazing customer service. Jaylon sent me videos, has the cars ready to go to test drive, and worked with me on pricing to fit my budget. He showed me around the dealership, se Jaylon sent me videos, has the cars ready to go to test drive, and worked with me on pricing to fit my budget. He showed me around the dealership, service area, waiting areas, SNACKS! (: He helped set the car features up and went over important information. Jaylon never stopped fighting for me, he’s my all time fave car salesman ever. Thank you, Jaylon! Five Star is a beautiful facility. I highly recommend. And man the Crosstrek is NICE!!! 😊 More
by MENDEJENSEN
October 04, 2024
Dropped car off with no appointment with Colin Housknecht who is the Service Advisor. I explained the issues and the service I needed done. He got right on it and I got a call later that day car was ready. I who is the Service Advisor. I explained the issues and the service I needed done. He got right on it and I got a call later that day car was ready. I have always been pleased with The Five Star Subaru service department. Great job!! More
by BillVB
Employees Worked With
Colin Housknecht
October 01, 2024
Easy to deal with. Made appointment same day . Took care of routine maintenance in timely manner. Also looked at another issue I had . Took care of it immediately . Was Made appointment same day . Took care of routine maintenance in timely manner. Also looked at another issue I had . Took care of it immediately . Washed car and I was on my way More
by steinway379
Employees Worked With
