Five Star Subaru of Grapevine - Service Center

We brought our Outback in for schedule oil change and inspection today without an appointment. We knew that we may have to wait - were told 2 hrs. Since we want to look around the Ascend and the Wild inspection today without an appointment. We knew that we may have to wait - were told 2 hrs. Since we want to look around the Ascend and the Wilderness, we didn't mind it at all. In fact, they were done with our car in an hour. What a great service! But what we love the most is that Marcus (service manager) remember our little dog's name. That's a personal attention to customer. Thanks 5-Star Subaru. And appreciate Azrael for following up with me regarding the Outback Wilderness. More

Keep up the good work. . . . . . . . Thank you very much thank you thank you thank you thank you very much thank you very very much thank you very much thank you thank you thank you thank you very much thank you very very much thank you very much More

Excellent dealership and people. So nice to deal with dealership dealership More

Everything was great 👍🏿 , routine or change and tire rotation. They got Me in and out in a berry timely manner rotation. They got Me in and out in a berry timely manner More

Great service and car loaner is a wonderful idea! Took care of some personal business at the same time! No need to wait 3hrs! Thanks to the Team! Special Thanks to Mike! care of some personal business at the same time! No need to wait 3hrs! Thanks to the Team! Special Thanks to Mike! More

Took our Forester in for routine maintenance and a minor recall. Mike was a great service advisor and the entire process was efficient and finished ahead of schedule. Great experience! recall. Mike was a great service advisor and the entire process was efficient and finished ahead of schedule. Great experience! More

I trust this dealership with everything. They are always up front and take care of you. I didn’t buy my vehicle from this dealership but they treat me like I did. Best place to bring your Subaru! up front and take care of you. I didn’t buy my vehicle from this dealership but they treat me like I did. Best place to bring your Subaru! More

Have always been very helpful and pleasant to deal with, especially Trina. I also have her easy to contact. Have dealt with Trina on several service visits. especially Trina. I also have her easy to contact. Have dealt with Trina on several service visits. More

Always excellent staff welcoming you and letting you know status of vehicle Explained price up front and Trina was very knowledgeable and helpful in my service visit status of vehicle Explained price up front and Trina was very knowledgeable and helpful in my service visit More

Everything was done fast. Service people were friendly and professional. Waiting area was clean and quiet. Will definitely go back next time my car needs service. and professional. Waiting area was clean and quiet. Will definitely go back next time my car needs service. More