Flemington BMW

Great buying experience First time dealing with this dealership and Dan E., The experience was great. We had done our homework prior to coming in and basically described what First time dealing with this dealership and Dan E., The experience was great. We had done our homework prior to coming in and basically described what we where looking for in our trade and what car we were interested in. Dan didn't play any games, and was open and honest throughout the process. That being said we had completed the trade in, financing, and drove home in a new car in less that 2 hours! This will be my "go to" dealership for future buys and Dan will be the sales person i'm going to. More

Customer Service Excellence Still Exists A long time BMW client, I recently was shopping for a new car and was referred to Flemington BMW dealership by a friend who told me about his experien A long time BMW client, I recently was shopping for a new car and was referred to Flemington BMW dealership by a friend who told me about his experiences there for years and I should give it a try. Not the closest dealership from my home, but I was ready for a change and being in the client service business, I wanted to give them a try. WOW! These guys at Flemington know exactly what the definition of Client Service means. I dealt primarily with Tom Terril who not only gave me an amazing experience, he constantly followed up with me and even would call me on his off days. The day of my delivery, he assisted me in contacting Financial Services with the turn in of my old vehicle and even called my insurance company directly to initiate the call to remove/add to my policy. He made sure I understood everything about the new car and its controls before I pulled away. Never once making feel like I was monopolizing his time. He made it 100% stress free for me. In addition, his colleagues John Cavanaugh & Jan Blakley added to the great experience. These guys at Flemington treat you like you are a long time friend and you drive out of there feeling great about your decision. My colleagues, friends and clients will hear about Flemington BMW! Great job! More

A quintessential dealership From the first day we dealt with Ralph (Internet Sales), Tom (Sales) and Dana (Service), we were hooked! They are friendly, smart and honest; they are From the first day we dealt with Ralph (Internet Sales), Tom (Sales) and Dana (Service), we were hooked! They are friendly, smart and honest; they are the quintessential team. We felt very well taken care of from day 1. Their sales and service is nothing less than perfect. We give them the highest recommendation possible. Pat and Elaine More

Beyond the sale support Support does not end with the car sale at Flemington BMW and something all dealerships should provide to their clients. Always great to know someone i Support does not end with the car sale at Flemington BMW and something all dealerships should provide to their clients. Always great to know someone is there to support you. More

My purchase The sales person was extremely professional courteous and totally knowledgeable of the vehicle The finance person was kind and understanding of m The sales person was extremely professional courteous and totally knowledgeable of the vehicle The finance person was kind and understanding of my needs and made the process simple and quick More

Perfect. They told me what to expect how long and cleaned it Jim recognizes me every time I’m there. He says hi. Asks me how I’m doing what’s going on. It’s nice to feel welcomed. They preform work they need to Jim recognizes me every time I’m there. He says hi. Asks me how I’m doing what’s going on. It’s nice to feel welcomed. They preform work they need to and do it in a timely manner. Perfect More

Great team and expierience Ted was great through the whole proccess and kept me up to date through the whole order proccess. Very happy and definatly will ne back Ted was great through the whole proccess and kept me up to date through the whole order proccess. Very happy and definatly will ne back More

Great service! Dana took care of everything. I have multiple issues with a ten year old car. Dana pulled the recall notice and ordered the parts needed and arranged for me to drop my car. Dana k I have multiple issues with a ten year old car. Dana pulled the recall notice and ordered the parts needed and arranged for me to drop my car. Dana kept me informed and shared items for attention that the mechanic found. Everything was corrected and the car was ready when promised. Five stars! More

Lease of 2019 BMW 330i GT Very comfortable working with the staff in the process of actually ordering my new car. Car was manufactured in Germany and arrived at the dealership Very comfortable working with the staff in the process of actually ordering my new car. Car was manufactured in Germany and arrived at the dealership when promised. The sales consultant spent a good hour going over the car, and Noha spent time explaining the lease agreement. More

Top Notch Experience! Tom was excellent! Knowledgeable, insightful and extremely easy to work with. He answered all my questions and made my son and I feel comfortable. No Tom was excellent! Knowledgeable, insightful and extremely easy to work with. He answered all my questions and made my son and I feel comfortable. No pushiness of uncomfortable feelings. Our experience was GREAT! Thanks Tom!! More