Flemington BMW - Service Center

I have three BMWs that I service with Flemington BMW simply because they are unmatched in customer service. I exclusively use Jim Hierl for any servicing needs because he is accessible, knowledgable, fa simply because they are unmatched in customer service. I exclusively use Jim Hierl for any servicing needs because he is accessible, knowledgable, fair and always willing to go the extra mile to do the job exceptionally well. More

Flemington BMW has without fail responded to my questions and requests and provided the advice and service I've needed. I trust the Customer Service Advisors (I've worked most with Jim Hierle) and rely on th and requests and provided the advice and service I've needed. I trust the Customer Service Advisors (I've worked most with Jim Hierle) and rely on them to advise me honestly. Flemington BMW is always a clean and comfortable place to wait if you don't need a loaner. Whenever I am there for service, the Client Advisor (car salesperson) I have worked with exclusively (Gerry Vaughan) always makes a point of coming over to say Hi and ask if there's anything he can do for me. I will buy from Gerry again. More

Bought a BMW 328xi Coupe at another dealership a few weeks ago and, because it was a trade-in from PA, it did not have a front license plate bracket. Joe spent the time to help me put on the bracket eve weeks ago and, because it was a trade-in from PA, it did not have a front license plate bracket. Joe spent the time to help me put on the bracket even though I didn't even purchase the vehicle from them. Great service and will be returning for regular maint. More

A VERY KIND AND FRIENDLY BYRON BRISBY JR REACH OUT TO ME AND WAS ABLE TO RESOLVE MY SITUATION AT HAND. GREAT FOLLOW UP TOO. AND WAS ABLE TO RESOLVE MY SITUATION AT HAND. GREAT FOLLOW UP TOO. More

I attended a BMW Car Club event recently, an exclusive tour of the BMW Vehicle Distribution Center in Jersey City! Great event, and it was made possible with the generous sponsorship of Flemington BMW. I tour of the BMW Vehicle Distribution Center in Jersey City! Great event, and it was made possible with the generous sponsorship of Flemington BMW. I had the pleasure of meeting Mike Riccardi and Andrew Garcia at the VDC, and will certainly pay Flemington BMW a visit when I am ready for my next BMW. More

Scott Smith was the best salesperson I have ever dealt with PERIOD. He was attentive and treated me like his favorite client. The entire management and staff were also awesome. They did me a huge favo with PERIOD. He was attentive and treated me like his favorite client. The entire management and staff were also awesome. They did me a huge favor and for that I feel that they really went out of thier way to make a client very happy!! More

I have been a customer of Flemington BMW (located in Flemington, NJ) for a number of years and have found their service to be uniformly excellent. All whom I have dealt with in the service department a Flemington, NJ) for a number of years and have found their service to be uniformly excellent. All whom I have dealt with in the service department are well informed, courteous to the utmost and genuinely concerned with a customer's comfort and contentment. The dealership is clean, bright and cheery, making one's visit an outstanding experience that creates the desire to recommend others to them for sales or service. Moreover, the dealership is very ably run by its GM, Byron T, Brisby, Jr. who is both sensitive to a customer's needs and extremely concerned that a customer be satisfied with their experience at the dealership. My contact with the sales staff has always shown them to be knowledgeable, pleasant and genuinely concerned with a customer's happiness, Overall, whether buying a car there or servicing one, I have always been a very happy camper! More

Service was performed on schedule. Everything was explained to my satifaction. I was given every oppertunity to ask questions and got answers. The car was washed and vacuumed inside and out. They do explained to my satifaction. I was given every oppertunity to ask questions and got answers. The car was washed and vacuumed inside and out. They do a complete service at no extra charge More

I made an appointment and asked for a loaner BMW. They were local so I thought I'd give them a try with my 2005 5 series. I asked for the soonest appointment for a BMW loaner as I didnt not want a rental. were local so I thought I'd give them a try with my 2005 5 series. I asked for the soonest appointment for a BMW loaner as I didnt not want a rental. They told me one week. Fine. The day before my appointment, I called to confirm so that my wife could drop off her 5 series and pick up a BMW loaner. They told me, they looked up my records and since I did not buy our BMW there, I was only entitled to an enterprise rental and they didn't know if it was a toyota or ford, but it was not a BMW. This is not why I bought my BMW. At JMK, I always got BMW loaners, but since they were too far after my relocation, I tried Flemington. Well needless to say I didn't leave my car there, and cancelled my appointment. The Service advisor I spoke with was rude and smug about me not buying the car there, so they did not have to give me the same courtesy as their own customers who purchase there. Great! I took my $900 service appointment elsewhere (Hunterdon BMW) - they did a great job, gave me a BMW loaner, and did outstanding work! More

My flat tire warning light was on so I took it there. It was fixed within 15 min and I got a free car wash! Great service all around!! was fixed within 15 min and I got a free car wash! Great service all around!! More