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Flood Mazda - Service Center

Wakefield, RI

4.8
945 Reviews
Call Service Center (401) 284-4700

945 Reviews of Flood Mazda - Service Center

Sort by
June 27, 2023

Efficient, reliable, always has a courtesy car. Waiting area clean and welcoming Car is returned vacuumed and washed More

by BLANCHARDJ53
Recommend Dealer
Yes
Employees Worked With
Bought car here
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Jun 27, 2023 -

Flood Mazda responded

Thank you for the 5-Star review! We appreciate your business. We stand by our service in excellence. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 25, 2023

Easy to work with Explained what was being done Work completed on time Waiting area spotless Car clean More

by ALYLIZY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Flood Mazda responded

Aly, Thank you for the 5-Star review! We stand by our service in excellence. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 24, 2023

Good experience Nope I did the survey, that's more than most people do Just say thank you More

by LOADJR
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Hanson
Report | Print
Jun 26, 2023 -

Flood Mazda responded

Thank you for the 5-Star review and taking the time just to say thank you! We appreciate your business. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 22, 2023

I was treated well by the staff. Very happy with that. My complaint is that I had an appointment for 4 new tires & it took 3 hours for the tires and an alignment. While I waited. I w More

by Kathyo275
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
Report | Print
Jun 24, 2023 -

Flood Mazda responded

Kathy, I am happy to hear that you were treated well by the staff, but I do apologize for the long wait. Yes, you can leave your car. We can give you a ride, we can pick you up, or we can give you a loaner car. Just let us know what you would like, and we take care of it for you. We look forward to assisting you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 21, 2023

Team is always wonderful! They are super accommodating and I am looking forward to buying my next car from them as well More

by COLIN.WOODARD
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Hanson
Report | Print
Jun 22, 2023 -

Flood Mazda responded

Dear Colin, Thank you, Colin, we value the positive review and are happy to hear you were treated well! We are looking forward to helping you choose your next car when you are ready. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 17, 2023

Steve and crew are excellent! The services there are off the charts, thank you all! More

by abrahamolivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Flood Mazda responded

Good Morning Abraham, Thank you for the 5-Star review! We appreciate the positive feedback and your business. We think our Service Dept is awesome too! We stand by our service in excellence. Please don't hesitate to reach out if you need anything else. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 08, 2023

Great service, as always. I’ve been using Flood Mazda Ssrvice for several years now, and I am always happy. More

by PSALZILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Flood Mazda responded

We appreciate the 5-Star review and glad to hear that about our service department. Here at Flood Mazda, we stand by our service in Excellence!

May 31, 2023

Wonderful to business with! I’m on my third CX5!!!! Next year a new one More

by Maggi672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Pangelian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
Report | Print
Jun 07, 2023 -

Flood Mazda responded

Maggie Thank you for the positive feedback. CX 5 are a great car. Here at Flood Mazda, we stand by our service excellence! We'll be here when you're ready for the next one! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

May 31, 2023

The service team is courteous and always provides the service in a timely fashion. The service area is clean and well maintained. More

by Set47742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
Report | Print
Jun 07, 2023 -

Flood Mazda responded

Thank you for the positive feedback. We love our remodel at Flood Mazda! We stand by our service in excellence. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

May 21, 2023

Every visit was a pleasant experience. Friendly and professional Mazda customer service. The waiting room is well stocked with beverages and snacks and comfortable seats. More

by CARMSTORNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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