Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,136 reviews
Deanndra was awesome, amazing sales person with great personality. Made my car purchase fun, and took the time to help get me into the perfect car. personality. Made my car purchase fun, and took the time to help get me into the perfect car. More
Always very courteous and friendly. The waiting area is very clean. Service is prompt and quick. I never had to wait for a long time to get my oil changed very clean. Service is prompt and quick. I never had to wait for a long time to get my oil changed More
Paul was amazing to work with from start to finish! He made the whole process painless and as easy as possible! We would recommend Paul to anyone looking for a vehicle! made the whole process painless and as easy as possible! We would recommend Paul to anyone looking for a vehicle! More
This was the easiest and less stressful vehicle buying I have every done in my life✅👍 They all treated me very nice. I got a great deal✅ have every done in my life✅👍 They all treated me very nice. I got a great deal✅ More
Worked with us to get just the car and options we wanted. Financing was easy with favorable terms, and the contract was completed quickly without any complications. Financing was easy with favorable terms, and the contract was completed quickly without any complications. More
Set an appointment to get my car looked at and advised of the issue prior to droping the vehicle off. Issue was a “shift to park” error message that is common with my vehicle. Car was brought to the dealersh the issue prior to droping the vehicle off. Issue was a “shift to park” error message that is common with my vehicle. Car was brought to the dealership and was kept all day long and was not looked at until almost day end before I was notified that they did not have the part for the issue. Then after picking my vehicle up I returned it on the following Monday to get the vehicle repaired and was contacted at the end of the day to be told the vehicle would be kept overnight due to the part still not being in. For an issue that seems to be rampant in the type of vehicle I own I shouldn’t have had that much of a run around and then get charged hundreds of dollars for the repair and that’s not including the time I was without my vehicle. Very bad experience. More
Very good experience buying a new pickup. Salesman was very helpful and very knowledgeable about the pickup I bought. All around the experience was good. very helpful and very knowledgeable about the pickup I bought. All around the experience was good. More
I had a problem with my 2008 Honda CRV. I showed up on a Friday afternoon. Mr. Loveless in service told me to come back first thing Monday morning to get the car ready to go on a trip Tuesday. He got the ca Friday afternoon. Mr. Loveless in service told me to come back first thing Monday morning to get the car ready to go on a trip Tuesday. He got the car out by Monday at Noon. Thank you sir for helping me out and answering my questions. More
When visiting this dealership you can expect to receive great customer service and find the best deals and get the most money for your used car! great customer service and find the best deals and get the most money for your used car! More
Incredibly simple process buying are used town and country from this dealership. Deanndra Mathes was a wonderful go getter in helping us find exactly what we were looking for. country from this dealership. Deanndra Mathes was a wonderful go getter in helping us find exactly what we were looking for. More