Frank Brown Auto and Truck Ranch

Set an appointment to get my car looked at and advised of the issue prior to droping the vehicle off. Issue was a “shift to park” error message that is common with my vehicle. Car was brought to the dealersh the issue prior to droping the vehicle off. Issue was a “shift to park” error message that is common with my vehicle. Car was brought to the dealership and was kept all day long and was not looked at until almost day end before I was notified that they did not have the part for the issue. Then after picking my vehicle up I returned it on the following Monday to get the vehicle repaired and was contacted at the end of the day to be told the vehicle would be kept overnight due to the part still not being in. For an issue that seems to be rampant in the type of vehicle I own I shouldn’t have had that much of a run around and then get charged hundreds of dollars for the repair and that’s not including the time I was without my vehicle. Very bad experience. More

Very good experience buying a new pickup. Salesman was very helpful and very knowledgeable about the pickup I bought. All around the experience was good. very helpful and very knowledgeable about the pickup I bought. All around the experience was good. More

When visiting this dealership you can expect to receive great customer service and find the best deals and get the most money for your used car! great customer service and find the best deals and get the most money for your used car! More

Incredibly simple process buying are used town and country from this dealership. Deanndra Mathes was a wonderful go getter in helping us find exactly what we were looking for. country from this dealership. Deanndra Mathes was a wonderful go getter in helping us find exactly what we were looking for. More

I had a problem with my 2008 Honda CRV. I showed up on a Friday afternoon. Mr. Loveless in service told me to come back first thing Monday morning to get the car ready to go on a trip Tuesday. He got the ca Friday afternoon. Mr. Loveless in service told me to come back first thing Monday morning to get the car ready to go on a trip Tuesday. He got the car out by Monday at Noon. Thank you sir for helping me out and answering my questions. More

Amazing and fast service. Quick return on vehicle and no hiccups. I would come back anytime for service on vehicle or even purchase of a new one! hiccups. I would come back anytime for service on vehicle or even purchase of a new one! More

Very pleasant to deal with. They went above and beyond Very pleasant to deal with. They went above and beyond while we were purchasing our new truck. And the service after the sale has been excellent Very pleasant to deal with. They went above and beyond while we were purchasing our new truck. And the service after the sale has been excellent More

They always do a good job and everyone is very nice. Price was good. Work was done quickly. We always enjoy our visit to the service department. Price was good. Work was done quickly. We always enjoy our visit to the service department. More

Always really nice all employees quick service Thank you Always really nice all employees quick service Thank you Rather drive to Lubbock to service my Honda Odyssey than go to midland Service way bett Always really nice all employees quick service Thank you Rather drive to Lubbock to service my Honda Odyssey than go to midland Service way better More

Frank Brown has great customer service. They made the buying process stress free and easy. We got it all done in one afternoon. We will definitely buy our next car here. buying process stress free and easy. We got it all done in one afternoon. We will definitely buy our next car here. More