Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,105 reviews
Quick professional and courteous Absolutely no snags in the process. Knowledgeable about their products and the differences. Very courteous and helpful. Never dodged a hard question. Absolutely no snags in the process. Knowledgeable about their products and the differences. Very courteous and helpful. Never dodged a hard question. I felt like I was treated fairly and got a fair deal. More
Always the best! I have dealt with Frank Brown for 5 years. No one else services my truck and no one else will. They are the best at what they do! I have dealt with Frank Brown for 5 years. No one else services my truck and no one else will. They are the best at what they do! More
Excellent! Salesperson very nice. Finance people were very good.everyone we dealt with was nice. Dan explained all the features of the car to us and answered o Salesperson very nice. Finance people were very good.everyone we dealt with was nice. Dan explained all the features of the car to us and answered our questions very patiently. More
Great care on wife’s crv & my si civic Guys in the service bay where great in getting my vehicles in & out in a timely manner & Terry at the front counter was vary nice & helpful answering Guys in the service bay where great in getting my vehicles in & out in a timely manner & Terry at the front counter was vary nice & helpful answering all my questions More
Chris did a great job. Very positive and genuine experience. Chris was easy to deal with, responsive and friendly. He had answers to my questions and was always very respon Very positive and genuine experience. Chris was easy to deal with, responsive and friendly. He had answers to my questions and was always very responsive. More
Terrible Experience Worst experience and customer service I’ve ever seen. Always have owned GMC vehicles and this experience alone is making me switch to Toyota. Thanks. Worst experience and customer service I’ve ever seen. Always have owned GMC vehicles and this experience alone is making me switch to Toyota. Thanks. More
Always treated awesome This car makes 6th car that we have purchased from Frank Brown and every time we walk in we are treated like rock stars. Rob knew what I was looking f This car makes 6th car that we have purchased from Frank Brown and every time we walk in we are treated like rock stars. Rob knew what I was looking for from an earlier conversation and helped us get the Accord we were looking for. We will definitely be coming back when it’s time for a new Acadia and Accord. More
They have really good customer service👍 They really helped me with understanding everything it was much easier than I expected .and I didn’t have to wait long. Thanks to them. They really helped me with understanding everything it was much easier than I expected .and I didn’t have to wait long. Thanks to them. More
Great Dan was and continues to be a great support and help to me as a first time buyer . As an older widow he kindly took me through the process even help Dan was and continues to be a great support and help to me as a first time buyer . As an older widow he kindly took me through the process even helping me locate missing documents. His review of the many many new features was through! All this was done late in the evening. Thank you Dan! More
Windshield molding replacement I needed to replace a piece of windshield molding and get new wipers. It was done efficiently and I always enjoy visiting the Honda service departmen I needed to replace a piece of windshield molding and get new wipers. It was done efficiently and I always enjoy visiting the Honda service department. The service writer and Terry, the cashier, are always exceptionally friendly and nice . More