Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,120 reviews
Christy Hernandez Always friendly and thorough. Never disappointed when i go there. So glad I bought my vehicle at Frank Brown and will continue to service it there. Always friendly and thorough. Never disappointed when i go there. So glad I bought my vehicle at Frank Brown and will continue to service it there. More
Friendly Staff Thank you Ronnie for being understanding towards my situation with my vehicle. I was able come back and get my vehicle since it was going to be a cou Thank you Ronnie for being understanding towards my situation with my vehicle. I was able come back and get my vehicle since it was going to be a couple days before they could get to it. More
Great, super fast service! I didn’t have an appointment, but hoped that I could get out by 10am if I was there waiting at 7 am. The service advisor was very fast and polite. T I didn’t have an appointment, but hoped that I could get out by 10am if I was there waiting at 7 am. The service advisor was very fast and polite. The cashier Terry visited with me briefly in such a wonderful, friendly way. The technician came to the lobby to see if I wanted to replace the worn-out wiper blades even! By 7:45 am, my CRV oil change was finished! Replacing the HONDA wiper refill was so affordable that I’m still shocked! Outstanding service! More
oil change I had two vehicles serviced that day quick service, friendly technicians price. I have purchased 3 vehicles from this dealership in the past 9 years I had two vehicles serviced that day quick service, friendly technicians price. I have purchased 3 vehicles from this dealership in the past 9 years More
Quick turn around time. I took my Honda Civic in for a recall on the airbag inflator. Work was done in 45 minutes and I was on my way. I took my Honda Civic in for a recall on the airbag inflator. Work was done in 45 minutes and I was on my way. More
Amazing purchase experience. Keinan was very professional, positve, and friendly. He took the time to explain the technology that the new vehicle has. The 2020 Terrain had all t Keinan was very professional, positve, and friendly. He took the time to explain the technology that the new vehicle has. The 2020 Terrain had all the items I had been looking for, and I did not have to go to Dallas to get it. I like the dealership being so close to my home. More
oil change service I had two vehicles serviced that day quick service, friendly technicians price. I have purchased 3 vehicles from this dealership in the past 9 years I had two vehicles serviced that day quick service, friendly technicians price. I have purchased 3 vehicles from this dealership in the past 9 years More
Outstanding, as always Quick, well done, Friendly. Everyone works hard to make sure my needs and concerns are taken care of promptly, and I’m kept informed consistently. Quick, well done, Friendly. Everyone works hard to make sure my needs and concerns are taken care of promptly, and I’m kept informed consistently. More
Good o'l fashion service I took my daughters vehicle to have service. The staff at Frank Brown acknowledge me even while I waited for the service writer to write up a work ord I took my daughters vehicle to have service. The staff at Frank Brown acknowledge me even while I waited for the service writer to write up a work order. While paying out the customer service didn't stop there. The Staff was courteous and made me feel welcome. It's good to know that service like this still exists. Well done Frank Brown!! More
Dean owned my issue-thank you At the Frank Brown Honda service area, Dean is one of there service advisors. Dean asked me what the issue was and was able to immediately get a techn At the Frank Brown Honda service area, Dean is one of there service advisors. Dean asked me what the issue was and was able to immediately get a technician to check it out. They took action to get it taken care of and kept the vehicle overnight to complete. Thank you for caring. More