Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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oil change I had two vehicles serviced that day quick service, friendly technicians price. I have purchased 3 vehicles from this dealership in the past 9 years I had two vehicles serviced that day quick service, friendly technicians price. I have purchased 3 vehicles from this dealership in the past 9 years More
Quick turn around time. I took my Honda Civic in for a recall on the airbag inflator. Work was done in 45 minutes and I was on my way. I took my Honda Civic in for a recall on the airbag inflator. Work was done in 45 minutes and I was on my way. More
Amazing purchase experience. Keinan was very professional, positve, and friendly. He took the time to explain the technology that the new vehicle has. The 2020 Terrain had all t Keinan was very professional, positve, and friendly. He took the time to explain the technology that the new vehicle has. The 2020 Terrain had all the items I had been looking for, and I did not have to go to Dallas to get it. I like the dealership being so close to my home. More
oil change service I had two vehicles serviced that day quick service, friendly technicians price. I have purchased 3 vehicles from this dealership in the past 9 years I had two vehicles serviced that day quick service, friendly technicians price. I have purchased 3 vehicles from this dealership in the past 9 years More
Outstanding, as always Quick, well done, Friendly. Everyone works hard to make sure my needs and concerns are taken care of promptly, and I’m kept informed consistently. Quick, well done, Friendly. Everyone works hard to make sure my needs and concerns are taken care of promptly, and I’m kept informed consistently. More
Good o'l fashion service I took my daughters vehicle to have service. The staff at Frank Brown acknowledge me even while I waited for the service writer to write up a work ord I took my daughters vehicle to have service. The staff at Frank Brown acknowledge me even while I waited for the service writer to write up a work order. While paying out the customer service didn't stop there. The Staff was courteous and made me feel welcome. It's good to know that service like this still exists. Well done Frank Brown!! More
Dean owned my issue-thank you At the Frank Brown Honda service area, Dean is one of there service advisors. Dean asked me what the issue was and was able to immediately get a techn At the Frank Brown Honda service area, Dean is one of there service advisors. Dean asked me what the issue was and was able to immediately get a technician to check it out. They took action to get it taken care of and kept the vehicle overnight to complete. Thank you for caring. More
Amazing! I loved the way he treated us while he saw us in the lot. There was nothing less than treating nicely. Not once were they rude when we would be very a I loved the way he treated us while he saw us in the lot. There was nothing less than treating nicely. Not once were they rude when we would be very anticipated about are questions. More
My buying experience Ramon Constancio was my main reason for buying from you. He met me on the lot as I pulled up. He showed concern for what I was looking for. He was ver Ramon Constancio was my main reason for buying from you. He met me on the lot as I pulled up. He showed concern for what I was looking for. He was very knowledgable about all the vehicles and what each had to offer. He returned my calls promptly. He never tried to sell me something I did not want .he was very patient and made my buying experience easy and quick. No headaches and hrs. At the lot. I would recommend your dealership to others . And when I'm ready to purchase again. I will be shopping there. Ty RAMON. More
Great service Everyone was very professional taking care of the recall on my vehicle I was in and out within an hour, I would recommend frank brown to anyone and wi Everyone was very professional taking care of the recall on my vehicle I was in and out within an hour, I would recommend frank brown to anyone and will be getting another vehicle from them soon More