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Frankfort Toyota

Frankfort, KY

4.9
3,735 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,735 reviews

August 23, 2019

Great. Very timely. Courteous people. Service is always good here that’s why I come here and not Lexington. Will continue to bring my vehicle here for servic More

by Ssidwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Frankfort Toyota responded

Thank you for your business and for choosing us as your service center, we appreciate your making the extra effort to come to Frankfort.

August 23, 2019

Get out your wallet Brought my car in for a recall. They handled it professionally. When I asked to replace my tire pressure sensor which I had purchased online they info More

by BR549
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aug 26, 2019 -

Frankfort Toyota responded

We apologize for the frustration during your service visit. While we do not recommend using after market or customer supplied parts it is definitely not an inconvenience for us, however we can not stress enough that we are NOT liable nor any warranty given or implied should these types of parts not work or fail to remedy the problem. Frankfort Toyota Service department has seen countless examples of this in the past especially with parts obtained over the internet.

August 23, 2019

Great low pressure, friendly experience Just purchased a new RAV4 and I couldn't be happier with the experience. My sales person was Greg Woods. He was patient, funny, honest, and friendly More

by EddieB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Frankfort Toyota responded

That is wonderful to hear Eddie. We appreciate your business very much and thank you for the kind review. Greg is an exceptional person and has been with us for many years. Enjoy that RAV and please let us know if you have any questions.

August 22, 2019

My New Camry Very friendly dealership, I felt right at home! They were spot on after we decided on a vehicle, had the financial figured out in several different sc More

by cah120155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Stewart
Aug 22, 2019 -

Frankfort Toyota responded

Thank you for choosing us for your automotive needs, we do appreciate your business and are always happy to help should you have any questions or concerns.

August 22, 2019

A great first time buying experience Damian Logan is a great salesman, very profession Very polite and was able to help with every question we had. We love our 2019 Highlander thank More

by Tony & deborah chamblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Logan
Aug 22, 2019 -

Frankfort Toyota responded

Wonderful! We are thrilled to hear you enjoyed your experience here and that you are enjoying the new Highlander. Thank you for your business and should you need anything or if any questions come up please let us know.

August 22, 2019

Always friendly and professional Love the service dept. at this dealership. I Highly recommend using Frankfort Toyota for all your automotive needs. In fast, out fast and done right! More

by Eddie S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Buffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris, Judy Hensley
Aug 23, 2019 -

Frankfort Toyota responded

We appreciate your faith in us Eddie. Thank you for giving us the opportunity to earn your business.

August 22, 2019

Great service Tyler was great to work with. He made this process simple and he took time to explain everything each step of the way. I would definitely recommend hi More

by Jbramb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara
Aug 23, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your buying experience. We appreciate your business and recommendation. Tyler has been a wonderful addition to our Sales team so if you have any questions at all please let him know.

August 21, 2019

Rav 4 A very good experience. Enjoyed talking with Skeet, Bill and Sarah. Had a very good explanation of new technology, enhanced safety features and other More

by CarolSteve
Friendliness
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Murray
Aug 22, 2019 -

Frankfort Toyota responded

That is fantastic to hear, thank you for choosing Frankfort Toyota and we appreciate your business.

August 20, 2019

Great service and pleasant people Got servicing and replaced one part. This is my first visit for the dealership . Georgie, an assistant service manager, was a pleasant lady, very pr More

by Tac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Frankfort Toyota responded

We are certainly appreciative of your business, thank you for choosing Frankfort Toyota for your automotive needs and we are looking forward to seeing you again.

August 19, 2019

They’re great! No hassle purchase. No pressure. You know it’s good when you leave and both sides have a smile on their faces! Can’t beat a Toyota product! More

by Highlander
Recommend Dealer
Yes
Employees Worked With
Clay Guthrie
Aug 20, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your purchase, we appreciate your business.

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