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Fred Anderson Toyota
Raleigh, NC
5,158 Reviews
Welcome to Fred Anderson Toyota; we’re so happy you’re here! Whether you stopped by because you are looking for a reliable, honest Toyota dealership in Raleigh NC, or you’re looking for a pre-owned car near Raleigh, NC, we are ready and willing to do whatever we can to make you happy.
Our wide selection of new Toyotas in Raleigh, NC, along with our supportive, helpful staff is what sets us apart from other dealerships in the area. We truly care about each and every one of our customers and treat them as if they were our own family. We have been around the Raleigh area for a number of years now and we can truly say that we’re so happy to be here. We are also grateful to have the opportunity to be able to serve you and your family with whatever automotive needs you may have.
We love being your go-to Toyota dealership in Raleigh. Not only does that give us the opportunity to get to know each and every one of you better, but it also gives us the chance to share our expertise of the automotive industry. We have a number of combined years of experience within Fred Anderson Toyota, and we’re happy to be able to show you all that we have to offer. Whether it’s trying to decide between two models, between a new or pre-owned vehicle, or trying to figure out why your vehicle is making a certain sound whenever you go around a corner, we’re here for you.
As you know by now, being a Toyota dealership in Raleigh, we have a wide selection of new Toyotas in stock and available for order, but we also have a number of used cars for sale in Raleigh, NC, too, which are all inspected and assured to be of only the best quality. We wouldn’t let you drive anything we wouldn’t trust with our own family! So the next time you need a used or new car in Raleigh NC, just remember we’ve got your back.
Proudly serving RALEIGH, DURHAM, APEX, CARY, CHAPEL HILL, WAKE FOREST
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 5,158 reviews
September 15, 2021
Some of the best customer service we’ve ever experienced! Kind, honest, and quickly take care of your needs. Kind, honest, and quickly take care of your needs. More
by jacobarefoot
September 14, 2021
Straight shooting dealership.Would do business with them Straight shooting dealership. Would do business with them again. John with internet sales is the right man for that position. He was great to work Straight shooting dealership. Would do business with them again. John with internet sales is the right man for that position. He was great to work with. More
by BillCharlson
Employees Worked With
September 14, 2021
Overall it was a good experience. While working with our salesman he led us to be on a price and warranty that was not correct. salesman he led us to be on a price and warranty that was not correct. More
by norman.lyerson
September 13, 2021
My husband and I went there to check if we can trade our suv with a minivan within our price range. Carlos Diaz made sure we got what we wanted. We are very satisfied with the service they gave. suv with a minivan within our price range. Carlos Diaz made sure we got what we wanted. We are very satisfied with the service they gave. More
by VestalA
Employees Worked With
September 13, 2021
I want this review to be helpful to both potential customers and to Fred Anderson Toyota. I have purchased 6 new Toyota’s from Fred Anderson Toyota in the last 18 years, some with trade-ins and all ha customers and to Fred Anderson Toyota. I have purchased 6 new Toyota’s from Fred Anderson Toyota in the last 18 years, some with trade-ins and all had been serviced there. I have spent thousands on extended warranties, accessories, tires and batteries during that time. I consider myself a really good customer and had always felt that I received great service from both sales, parts and service, along with Good trade in values and loyalty discounts. UNTIL the PANDEMIC. In the last 6 months I tried unsuccessfully to buy 2 new Toyota’s from Fred Anderson Toyota, but didn’t because I was able to save thousands of dollars from other dealers. The savings came from higher trade-in values and higher discounts off MSRP. Just 3 days ago was my last attempt and when I escalated my concern to the new car sales manager and indicated that I was disappointed that I had to work so hard at trying to make the deal work I was told “It’s just business”. I then proceeded to Carmax and received an out right buy 7 day offer that was $3000 higher than what the dealer offered. With that knowledge I eventually called and texted 3 other Toyota Dealers that agreed to the Carmax offer and a reduction off of MSRP of the new Toyota that I was trying to buy. Fred Anderson Toyota would not match the Carmax trade-in value or discount from MSRP, window tinting, etc because that “supply and demand during the vehicle shortage “ allowed them to sell vehicles at full cost. Well another local Toyota dealer wanted to “earn my business “ and matched the Carmax amount and discounted some off of MSRP, and no cost to me window tinting ($899 package at FAT). I feel terrible because my salesman worked so hard for me at Fred Anderson and I have had a long standing business relationship with him, and he is stuck in the middle without the sale. Fred Anderson Toyota advertise’s they are “The Family Store” which I assumed that I was part of a long-standing family, but I just found out this year that loyalty doesn’t mean you will be given any better discount’s than anyone else during this pandemic. “It’s just business” . My advise is AWAYS go to Carmax First if you have a trade-in to be able to have an understanding of the current market on your vehicle before walking into Fred Anderson Toyota. Check with other dealers in and out of the area on pricing. You cannot expect that you will receive a competitive deal at Fred Anderson Toyota just because you have been a customer for 18 years. In April of this year I saved over $3000 buying from another Toyota Dealer, and now will save over $2000 buying from another Toyota Dealer. This was a time consuming and stressful ordeal during a stressful pandemic time. So shop around because being a loyal customer doesn’t matter More
by Rick
Employees Worked With
September 12, 2021
The Quality of service was poor , Matt Lowery did not affectively communicate with my husband or I .Matt and Adam rushed me to pay so that they could meet their Quarter, after telling me they would hold affectively communicate with my husband or I .Matt and Adam rushed me to pay so that they could meet their Quarter, after telling me they would hold they car for me. We waited a month for our car to be ready , when Matt told me it would be ready in a week!!! I had to keep calling to get in an update which at that point I was getting the run around , my husband ended up calling and they had the car for so long that they ended up paying my first months car payment. After receiving the car , the car still had the previous owner dog hair in it , there are black lines going through the seats , my passengers car handle is broken so you could not open the car door from the outside , a button on the stairwell is broke! Matt told me the parts would be in within two weeks and at that point he would call me to bring in the car to fix ALL the problems. He called me on the last day of the two weeks and told me service was booked and he doesn’t know when they can get me in ! UNBELIEVABLE!!!! What I was trying to understand was why would I need to wait if you gave me a car that was not done in the first place just to shut me up because you messed up the whole deal ! At this point I expressed my angry because it’s going on a month and a half and I’m still dealing with his mess ! He then went on to tell me that they already paid the first months car payment as if that was on me and they was doing me a favor !!! He tried to argue with me through text messages ! I ended up speaking with the general manager which wasn’t much of a help. I will never spend my money here again to be treated so poorly. More
by Akeyalewis
September 11, 2021
Helpful staff, honest and direct answers, great personalities to work with. Every question I had was answered with detail, and they took the time to explain it all along the way personalities to work with. Every question I had was answered with detail, and they took the time to explain it all along the way More
by davids
Employees Worked With
Toby Hunter
September 11, 2021
You cannot go wrong buying from Fred Anderson. Jody Fleming was great. Jody was friendly, knowledgeable and there was never any pressure. He definitely played a part in why I bought the 4Runner. I wou Fleming was great. Jody was friendly, knowledgeable and there was never any pressure. He definitely played a part in why I bought the 4Runner. I would recommend checking out Fred Anderson if you’re in the market for a Toyota. You can’t go wrong. Come for the cars, buy from them because of the staff and service they provide. More
by David Cook
Employees Worked With
September 10, 2021
Carl is awesome to help us locate a vehicle quickly in this heated market. he is very friendly and responsive. We highly recommend him for our car needs! this heated market. he is very friendly and responsive. We highly recommend him for our car needs! More
by Ling
Employees Worked With
September 08, 2021
This dealership is awesome. Sean Mehaffey (GM) stepped up to the plate for me when I had an issue with my 2020 Rav4. He put me in a 2021. Jr is a top notch sales associate. He kept in close contact with up to the plate for me when I had an issue with my 2020 Rav4. He put me in a 2021. Jr is a top notch sales associate. He kept in close contact with us while waiting on arrival of our new vehicle. He called us as promised every several days. They will definitely get more business from me. More
by Rick G.
