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Fred Martin Nissan

Akron, OH

4.8
2,607 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,607 reviews

August 05, 2020

Always helpful. The waiting area was very clean, it made me feel comfortable in this trying time. The check out person was very pleasant. An overall great experience. More

by CRRISTYMOONLIGHT95
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Aug 05, 2020 -

Fred Martin Nissan responded

Hi there, we really appreciate your positive feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

Aug 06, 2020 -

Fred Martin Nissan responded

We are so pleased you enjoyed your visit to Fred Martin Nissan, Llc! Thank you again for the great review! Take care!

August 05, 2020

CLAY MOORE AND BRANDON MURGATROYD ARE TOP NOTCH . THE BEST PEOPLE TO WORK WITH. JUST A LITTLE SLOW IN GETTING MY PAPERWORK BACK TO ME .THEY ARE ALWAYS VERY HELPFUL AND COURTEOUSTHEY NEED A RAISE . More

by MANAGER.GARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Moore, Brandon Murgatroyd, John Klotz
Aug 05, 2020 -

Fred Martin Nissan responded

We always strive to deliver the best dealership experience so we are glad to hear you found that to be the case. Feel free to reach out to us if you ever need anything else. Have a fantastic day!

Aug 06, 2020 -

Fred Martin Nissan responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a wonderful day!

August 05, 2020

Let me start by saying the experience was great. The establishment was super clean and the staff was friendly and professional. I know for sure I will be back someday to buy another car. Thank you Brand More

by Tlkavalousky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Fred Martin Nissan responded

We're so pleased to hear that you had such a great car shopping experience with our sales team. If you need anything else, we're always happy to assist. Safe travels!

Aug 06, 2020 -

Fred Martin Nissan responded

Hello, we really appreciate your feedback! We look forward to your next visit! Safe travels!

August 04, 2020

Great, patient used car purchase Rod was great! Took the time to show us several used cars and was not pushy about us making a decision. All at Fred Martin were easy to deal with. Ver More

by cndkhlr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Aug 05, 2020 -

Fred Martin Nissan responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case. Feel free to reach out to us if you need anything. Have a wonderful day!

August 04, 2020

The salesman did his job well. Unfortunately, they sold me a beautiful 2017 MKZ that.only had 21.000+ miles on it. Within one week, I had to replace two tires and brakes! $750.00!!! My fault for not doing More

by USER201396
Recommend Dealer
No
Employees Worked With
Josh Morosko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Aug 06, 2020 -

Fred Martin Nissan responded

Hello- we are sorry to hear that you felt the vehicle had inadequate tires after it was delivered to you. Our records indicate this vehicle was sold with four tires that had a tread depth on each tire that more than met our minimum quality standards. Tread depth ranged from 5/32 to 9/32. We are happy to provide you a full report of that inspection, please contact Sales Manager, Nick, for that document. We appreciate your business and pride ourselves on selling above average vehicles. We believe that was the case with this transaction as well. Thank you for your comments.

August 04, 2020

Quality vehicles and Service Department. 4th visit here. I would shop here again for a vehicle. Was in and out within one hour. Even among health restrictions. More

by DOUGLASWILKES12
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Moore, Denise Law, Troy Dittemore
Aug 06, 2020 -

Fred Martin Nissan responded

Hi Douglas, we're delighted to hear that you had another top-notch buying experience with us! If there is anything else we can do for you, please don't hesitate to reach out to us. Congratulations on your new car!

Aug 06, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Safe travels!

August 04, 2020

Oil change Excellent service! They let me have my new cars to try for over a day making sure it fit my needs,no other dealer does that More

by lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Fred Martin Nissan responded

We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case. Please don't hesitate to reach out to us if there's anything more we can do! Safe travels!

August 04, 2020

GREAT day -GREAT people -GREAT deal on our new car !!!! Holly was GREAT !!! So nice and fun to be spend the day with . Ashley also took get care of us -weare SOOOO HAPPY with our new car and SOOOO PROUD to More

by MIKEANDLINDASOLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore
Aug 06, 2020 -

Fred Martin Nissan responded

We understand that shopping for a car can be a difficult and stressful process, so we're glad to hear you had such a great buying experience with Ashley! Please feel free to reach out to us if you ever need anything else. Congratulations on your new car!

August 04, 2020

Pretty smooth buying experience. Was all ready to go, but finance was backed up and had to wait 40+ minutes past our scheduled meeting time. Cigarette smell throughout building. Rod was a helpful salesman. T More

by michael C
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore, Rod Nichols, John Klotz
Aug 06, 2020 -

Fred Martin Nissan responded

We understand that shopping for a car can be a difficult and stressful process, so we're glad to hear that you had a smooth buying experience with us. If you need anything else from us, please feel free to give us a call or stop by. Congratulations on your new car!

Aug 06, 2020 -

Fred Martin Nissan responded

Michael, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 03, 2020

Yes my oil change went smooth and In a timely matter didn’t have to wait long . Nate was great he also washed my vehicle . More

by Gloria G.
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Aug 05, 2020 -

Fred Martin Nissan responded

We're glad to hear that everything was completed in a timely manner and to your satisfaction. We do hope we can be of assistance in the future. Take care!

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