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Fred Martin Superstore

Barberton, OH

4.7
2,662 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,662 reviews

May 08, 2022

Everything was amazing at this dealership and I couldn’t be happier with the end product More

by JSZALAY83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

May 08, 2022

Great customer service, salesperson very friendly and knowledgeable of commercial vehicles. Excellent service and great selections of vehicle to choose from. I will keep it in mind for my personal vehicl More

by RTSCARHAULERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar
May 09, 2022 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

May 08, 2022

I have nothing but good things to say, from all of Fred Martin's employees to their financing department, they have always left with a smile, AND the only dealership that makes you feel welcomed. I appreci More

by lavernesullivan15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Mihok
May 09, 2022 -

Fred Martin Superstore responded

It's great to hear that Amber and Trey were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

May 06, 2022

The salespeople were extremely nice and friendly. It was a vast difference then other car dealerships we have been too. Highly recommend to everyone. More

by Lynnkeil886
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Fred Martin Superstore responded

Thank you for your business and this review, Lynn. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

May 06, 2022

Bought so far 12 cars there, I will continue to go back. Because the service is the best More

by KATHY.T.CALLAHAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdock
May 06, 2022 -

Fred Martin Superstore responded

Kathy, thank you for your loyal business, and for your kind feedback on your recent visit to Fred Martin Superstore. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Thank you - Fred Martin Superstore Team

May 06, 2022

Excellent vehicle, good deal, easy to deal with, and salesman appeared honest. Nice, helpful and friendly staff. More

by JRBODY69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bulgrin
May 09, 2022 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

May 06, 2022

This was my second experience purchasing a vehicle from Amber and just as the first visit this time was just as great. Amber makes you feel welcome and important from the first moment you walk in door. Her More

by HCOFFEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Adair
May 06, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us, Harvey. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Amber and our team, and we look forward to working with you again! Thank you - Fred Martin Superstore Team

May 06, 2022

It is a great company, friendly customer service. The wait time could be better. But it is good. More

by SAYERSVEALCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

May 06, 2022

I do not have good credit. I reached out to you guys and you were amazing. I personally feel like the red carpet was rolled out for me. You treated me like everyone else and More

by JOSTHEONEJOTHEONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim smith he helped Trey, Trey Mihok
May 09, 2022 -

Fred Martin Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

May 05, 2022

The dealership was amazing and Jeff Dowdall was very helpful in getting me into a new vehicle. More

by MGARLITZ8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
May 06, 2022 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeff and our team here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

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