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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,638 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,638 reviews

April 27, 2022

Great fast buying experience with Justin Swarm. Very clear to understand my objectives and goals. Thank you! More

by NICKB49_99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Swarm
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Apr 27, 2022 -

Fred Martin Superstore responded

Nick, Thank you for sharing your experience with us! We're happy to hear it went well working with Justin and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

April 27, 2022

Lisa Allison was wonderful. She was on it from start to finish. We did a lot of the preliminary work on the phone which was a huge time saver. Very helpful for busy schedules! More

by MICHELEYE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2022 -

Fred Martin Superstore responded

Michele, Thank you for your business and this review. We're happy to hear Lisa and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

April 27, 2022

They were excellent to deal with and stand behind their love it or leave it guarantee! More

by eeconn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Smith
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Apr 27, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

April 26, 2022

Went in and described what we were looking for and Lisa was able to get us exactly what we wanted. Process was quick and painless. Can’t thank Lisa and the the rest of the team enough! More

by agwilkens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2022 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that Lisa was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

April 26, 2022

Jeff Dowdall is great! From start to finish the purchase was extremely easy! We will recommend Fred Martin in the future More

by ASHLEESTALZER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Burlingame , Jeff Dowdall
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Apr 27, 2022 -

Fred Martin Superstore responded

Ashlee, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeff and our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

Apr 28, 2022 -

ASHLEESTALZER responded

Working with Jeff was great! He made the purchase of my new jeep fast and easy! He’s straight forward and cuts to business! Personable, honestly and a go getter! Would return to Fred Martin for any vehicle purchase or trade in in the future!

April 25, 2022

Great place to buy a used car. Great staff and large selection of used inventory. More

by Rgkonstand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shook
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Apr 25, 2022 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

April 24, 2022

He was so easy to work with and understood the things I wanted in my vehicle. Much appreciated his patience and the time he took with me. Thanks Rob for everything SZwick More

by SZwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

April 24, 2022

I’m sending everyone I know to this dealership. Great customer service and excellent deals. More

by Mr Hines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

April 24, 2022

The sales man was awesome and they quality of cars was great. They take care of their cars. More

by Amh4160tb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Terepka
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Apr 25, 2022 -

Fred Martin Superstore responded

Thank you for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

April 24, 2022

Low pressure sales they will work with you confident that you'll leave in the car you want great place bought 3 from them and counting More

by SBKSALTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shook, Jordan Smith, Justin Swarm, Colton Terepka, Alex Wiandt
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Apr 25, 2022 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

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