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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,653 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,653 reviews

May 05, 2022

The dealership was amazing and Jeff Dowdall was very helpful in getting me into a new vehicle. More

by MGARLITZ8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
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May 06, 2022 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeff and our team here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

May 05, 2022

I went to the dealership on Monday. I had a appointment with Lisa. John the GM was her voice and helped me in purchasing my 2017 Jeep Renegade. It was a Great Experience. Thank you Lisa More

by jlmolenaur1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2022 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope you enjoy your new Jeep Renegade! Thank you - Fred Martin Superstore Team

May 05, 2022

Customer service was good the lobby was a bit underconstruction they worked with me on my budget More

by DANIELLE.RIVERA8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim bulgrin
Report | Print
May 06, 2022 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, Danielle, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

May 04, 2022

I am really happy with the dealership and the sales associate TIM. He helped me with the process and answered all my questions and made the sale process successful without any issues. More

by SOMU_REDDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim bulgrin
Report | Print
May 04, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

May 03, 2022

Rob Zabel was a pleasure to work with at Fred Martin Superstore. Excellent communication, no hassle and made car buying a breeze. More

by jesse.johnson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2022 -

Fred Martin Superstore responded

Jesse, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Rob and our team here at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

May 03, 2022

Mike Gentile was awesome! He walked us through the process and showed us several options so my wife and I could make a good decision. He was very knowledgeable and patient. More

by Joe Ross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gentile
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May 04, 2022 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that Mike had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

May 02, 2022

I appreciated working with your professional staff during the buying process. It was a great experience. More

by ME13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Crawford , Jeff Dowdall
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May 03, 2022 -

Fred Martin Superstore responded

Thank you! Jeff, Kerry, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

May 01, 2022

Very professional. .great experience....the sales people made me feel comfortable and were very knowledgeable. More

by LSCLOU
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Bacon
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May 02, 2022 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

May 01, 2022

He was very helpful and polite outstanding person all around. Treated me with the out given respect !! Great sales rep!!! More

by lorieblake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
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May 02, 2022 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

May 01, 2022

Rob Zabel got us a great deal on a 2022 Jeep Grand Cherokee. He worked with us and made a pleasant experience. More

by BStempien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Congratulations on your new 2022 Jeep Grand Cherokee. Thank you - Fred Martin Superstore Team

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