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Fred Martin Superstore

Barberton, OH

4.7
2,634 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,634 reviews

January 20, 2022

Great experience. Salesman was super. I was impressed with everyone who was involved. Everyone was friendly and helpful in finding the right car. More

by MELINDACAMPBELL55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
Jan 20, 2022 -

Fred Martin Superstore responded

Thank you so much for your kind words, Melinda, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

January 20, 2022

I appreciate the honesty and upfront dealings. They work hard to make the owners and buyers happy. More

by TUCKEJAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Breiding. Excellent
Jan 20, 2022 -

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

January 17, 2022

Excellent very good people friendly very clean good variety of vehicles eager to work with you all around very very pleasant ordeal would tell anyone go get a car from them I do believe they're honest More

by dana doyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, Dana, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

January 15, 2022

Fantastic dealership! They were friendly and helpful. Got me in and out in only a couple hours! More

by Chrisvike1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Terepka
Jan 18, 2022 -

Fred Martin Superstore responded

Thank you for your business and this review, Chris. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

January 15, 2022

Mike and the team were great to work with and we will definitely be using them exclusively in the future! More

by MIKEVANLENTEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

January 14, 2022

Amber Williams was the most pleasant & helpful person I've ever met at a car dealership!! & She really does care about your needs. Thank you so much Amber for being patient with me. I appreciate you! Fre More

by Red
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Fred Martin Superstore responded

Thank you for sharing your thoughts about your experience with Fred Martin Superstore. It's great to hear that Amber delivered such excellent customer service. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

January 14, 2022

Very good dealer and Sales person His name Jeff is the best I recommend anybody to do it with the same guy More

by hostransportllc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
Jan 18, 2022 -

Fred Martin Superstore responded

Thank you for your feedback on your recent visit to Fred Martin Superstore. It's great to hear that Jeff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will enjoy your new vehicle! Thank you - Fred Martin Superstore Team

January 14, 2022

The dealership with clean the salesman was knowledgeable the finance director was very helpful and knowledgeable the car was nicely detailed out and clean everything was very good about this I would I would More

by Ladyhawk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember the name of the finance director but I would put him on the list of the number 10 up there, Richard Bacon
Jan 18, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

January 14, 2022

Tim B (saleperson) is the best. Been dealing with Tim for 10yrs. Definitely would recommend him to others. More

by JWWALLBROWN42967
Recommend Dealer
Yes
Employees Worked With
Tim Burgin
Jan 18, 2022 -

Fred Martin Superstore responded

Thank you for sharing your kind feedback for Tim! We're happy to hear you had a 5-star experience, and we hope you enjoy your new vehicle. We truly appreciate your review! Thank you - Fred Martin Superstore Team

January 13, 2022

Despite a shortage of staff and cars new and used to sell due to Covid, they did a great Job and I am happy with my trade in car value and I love the 2018 Jeep I purchased ! More

by KJFSPORT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik Alexander
Jan 13, 2022 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Congratulations on your new 2018 Jeep! Thank you - Fred Martin Superstore Team

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