Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,634 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,634 reviews
December 18, 2021
I have purchased 3 vehicles from this dealership. Two SUV and recently bought a Grand caravan.Fred Martin really cares about his customers. I will continue to purchase my cars from this location. and recently bought a Grand caravan.Fred Martin really cares about his customers. I will continue to purchase my cars from this location. Albert George More
by albertgeorge.0886
Verified CustomerEmployees Worked With
Lonnie Murdock
December 17, 2021
I dealt with Rob Zabel at Fred Martin Superstore. That man is on the ball! He made the process extremely smooth from beginning to end. Was a great communicator through the whole process, as well. Highl man is on the ball! He made the process extremely smooth from beginning to end. Was a great communicator through the whole process, as well. Highly recommended! More
by redsrooter
Employees Worked With
December 17, 2021
The sales staff is AMAZING! They had crayons and color pages for our girls & of course popcorn for snacking. They thought of ever detail & we love our new Wagoneer! pages for our girls & of course popcorn for snacking. They thought of ever detail & we love our new Wagoneer! More
by RACHELHELLER32
Employees Worked With
Eric Breiding
December 17, 2021
Always had good service and awesome customer service… enjoy working with Rob S..everything gets done and on point.. second time around .. better then the first.. enjoy working with Rob S..everything gets done and on point.. second time around .. better then the first.. More
by CC790SR
Employees Worked With
December 16, 2021
Amber is super amazing! Told her exactly what i wanted. She found the perfect car for me and i didn’t even have to see it in person, had it delivered and i love it! I had limited time to come in and she wa She found the perfect car for me and i didn’t even have to see it in person, had it delivered and i love it! I had limited time to come in and she was able to do most the work electronically so i could just come in and sign one time and pick up my car :) More
by savannahmills
Employees Worked With
December 16, 2021
They are all very friendly and welcoming! They make the process simple and make sure you’re needs are met. process simple and make sure you’re needs are met. More
by isabella.kapsandy
December 16, 2021
This is the second Dodge Ram 3500 dually that I have purchased from Fred Martin superstore. I am very happy with the quality of the service! Jeff Dowdall was my most recent salesman and I can’t say eno purchased from Fred Martin superstore. I am very happy with the quality of the service! Jeff Dowdall was my most recent salesman and I can’t say enough wonderful things about Jeff He has been very patient with me during my decision making process Jeff is very professional, friendly, knowledge and Courteous! He is always pleasant and responsive I highly recommend Jeff Dowdell! More
by SUSAN34
Employees Worked With
Jeff Dowdall
December 16, 2021
3 rd vehicle from Fred Martin; Lonnie was extremely 3 rd vehicle from Fred Martin; Lonnie was extremely helpful and well prepared to answer our questions on the vehicle. 3 rd vehicle from Fred Martin; Lonnie was extremely helpful and well prepared to answer our questions on the vehicle. More
by DAWNBERKO
Employees Worked With
Lonnie Murdock and Rhonda Branca
