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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,635 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,637 reviews

December 03, 2021

I have been to Fred Martin in the past. I did not have a good experience at that time. I’m glad I gave them another chance! More

by Caity.walters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

December 03, 2021

Always friendly, kind, and courteous staff. Clean inside and out. Will buy more vehicles from them in the future. More

by MLOYED1230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

December 03, 2021

They were reasonably priced, better than other places I had checked. I also liked the warranties, roadside assistance, and free oil changes for 3 years. More

by HVILL87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
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Dec 05, 2021 -

Fred Martin Superstore responded

We are very happy to hear Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

December 03, 2021

I went to Fred Martin to get the truck I wanted. Other dealers tried to sell me what they wanted me to have. I would most definitely deal with Fred Martin again. More

by JJ2BIRD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2021 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Chris and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

December 03, 2021

Friendly people's and response to your problem right when you needed i will strongly recommend More

by HAIDARAPAPA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan gura
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Dec 05, 2021 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

December 03, 2021

Great people they are about selling cars and satisfying customers thanks for the great service !!!! More

by BCORRADI@AOL.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
Other Employees : Rich gunther
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Dec 03, 2021 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

December 02, 2021

We had a great experience at Fred Martin. Thanks, Rob Zabel for your expertise in helping our family in finding the right car. Rob has worked with us in the past and we trust him. Fred Martin is the pl More

by kcardaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with Rob and our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

December 02, 2021

Fantastic experience, as always! The service team and sales team are always helpful and great to work with. More

by BECKYVODILKO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shook
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Dec 03, 2021 -

Fred Martin Superstore responded

Thank you, Becky, it's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

December 02, 2021

I am very pleased with my experience, and will recommend Mike and Fred Martin to my family and friends. Mike Gentile was my salesman and he was great to work with. More

by TAYLOR6651
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rizzotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gentile
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Dec 03, 2021 -

Fred Martin Superstore responded

Thank you, Taylor, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

December 01, 2021

Friendly informed knowledgeable and had the right vehicle at the right price For me Thanks More

by JW.HUFGARD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
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Dec 01, 2021 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

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