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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,643 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,643 reviews

November 27, 2021

Great people, very courteous and professional. The cars we looked at were well represented and super clean and detailed. Would definitely return here first to look for a car again in the future. More

by Dave L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shook
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Nov 28, 2021 -

Fred Martin Superstore responded

Thank you for taking the time, Dave, to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

November 26, 2021

Great service, probably the best of all the dealerships I’ve been to in Ohio! More

by ANGELADAWN216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
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Nov 28, 2021 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

November 26, 2021

She was very very nice and I will recommend her any day thank you Amber 😊 More

by Lajuanb2815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2021 -

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

November 25, 2021

I had a very good experience working with my sale person. Very knowledgeable people and can work with you to get you the best deal. More

by Adrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shook
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Nov 28, 2021 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Adrian, and look forward to your next visit. Thank you - Fred Martin Superstore Team

November 24, 2021

Lisa was great in working with us. We live an hour away so we did some over phone before taking the drive. They made is very easy. More

by NikkiD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words, Nikki, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

November 24, 2021

The experience was great at Fred Martin and they helped me find the exact SUV that I wanted. More

by tmorison354
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2021 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

November 23, 2021

Alex Bahas is one awesome salesman! He is one of the nicest and sincere salesman I’ve ever ran into. He deserves 12 out of 10 stars! Great guy! More

by NickB4506
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Bahas
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Nov 23, 2021 -

Fred Martin Superstore responded

Nick, thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

November 20, 2021

You get in and out, not a lot of run around! Good customer service! Highly reccomend! More

by Kplegge12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
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Nov 21, 2021 -

Fred Martin Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

November 20, 2021

Great place to buy your next vehicle! They didn’t have what I was looking for and they found it! Will be returning More

by Ccantor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2021 -

Fred Martin Superstore responded

It's great to hear that Lisa was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

November 18, 2021

Easy location….new clean facility….salesperson was easy to work with, wasn’t high pressure and the deal was fair for both parties More

by JBRO4746
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Swarm
Report | Print
Nov 19, 2021 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

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