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Fred Martin Superstore
Barberton, OH
2,656 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,656 reviews
October 11, 2021
Amber is AMAZING. She was personable, professional, kind and knowledgeable. I’m so glad she got the call to help me find my wrangler… she make this experience quick and easy and knowledgeable. I’m so glad she got the call to help me find my wrangler… she make this experience quick and easy More
by Diamond William
Employees Worked With
October 10, 2021
Everyone that we worked with was very experienced and friendly. Tim Bulgrin was very experienced and super helpful. Everyone that that we delt with was very knowledgeable and helpful.. My only concern friendly. Tim Bulgrin was very experienced and super helpful. Everyone that that we delt with was very knowledgeable and helpful.. My only concern is that have not received my title for the fine Jeep tryouts you folks sold me. More
by Rproseman
Verified CustomerEmployees Worked With
Tim Bulgrin
October 09, 2021
Appointment set for Monday it is now Saturday Because my Appointment set for Monday it is now Saturday Because my Email to verify my appointment had no advisors name they put me at the bottom of the list t Appointment set for Monday it is now Saturday Because my Email to verify my appointment had no advisors name they put me at the bottom of the list to have my truck looked at Everyday someone new comes in with an appointment and an advisors name and they are serviced before me This is my 3rd New Ram bought from Fred Martin and maybe my last How can you have an appointment for a Monday and on Saturday you vehicle still hasn’t been looked at More
by cwagner57
Employees Worked With
Mathew Gorbe
October 07, 2021
Communication is horrible haven’t had vehicle even 2 weeks yet and already put 500 into it because the inspection didn’t notice brakes at 3% and marked them good. All but one tire out of balance but mar weeks yet and already put 500 into it because the inspection didn’t notice brakes at 3% and marked them good. All but one tire out of balance but marked good. More
by JASON.GRAHAM1
Employees Worked With
October 07, 2021
The folks were ALL very nice and helpful. The sales associate, the financial associate and the sales manger. I did have one complaint and that was related to the financing. I had an excellent credit s associate, the financial associate and the sales manger. I did have one complaint and that was related to the financing. I had an excellent credit score and expected, as a result of my conversation with John, to be able to secure an interest rate in the "MID 2's" but when I went to sign the paperwork the rate was 4.4 (a bit different). Strangely, while speaking to Rhonda about this John phoned into the office and the rate went to 3.4%, hmmmm. In retrospect I should have refused the deal and either went somewhere else for the car or insisted on the rate quoted but I did neither, I won't make that mistake again. Overall they are a good team, I would go back to them if the need for a new car came up but be smarter and less trusting....... More
by Jretzer1093
October 06, 2021
The sales staff was exceptional and very friendly. They took their time to explain all my car’s features and the whole process from test driving to financing was painless took their time to explain all my car’s features and the whole process from test driving to financing was painless More
by BBURKE8941
Employees Worked With
October 05, 2021
They are very kind very attentive to your needs open to help you reach your goal of the type of car in quality car that you choose very welcoming help you reach your goal of the type of car in quality car that you choose very welcoming More
by NOEXCUSESPLUS
Employees Worked With
