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Fred Martin Superstore
Barberton, OH
2,640 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,640 reviews
Verified Customer
October 01, 2021
I think everyone is pleasant and helpful. I also think the staff are knowledgeable about the cars they sell and willingness to help satisfy the needs of their customers. the staff are knowledgeable about the cars they sell and willingness to help satisfy the needs of their customers. More
by HEATHERB5
Employees Worked With
October 01, 2021
My salesman was terrific. He did everything I asked for and didn’t push me to make the sale. He showed me the evidence I wanted to see about the cars history. The finance people on the other hand were a and didn’t push me to make the sale. He showed me the evidence I wanted to see about the cars history. The finance people on the other hand were a different story. Their tag team shenanigans were not appreciated and were a waste of time. The policy they wrote into my contract was not presented befor they drew up the papers.but during the “sign these papers” and the car is yours. This nonsense would have added $120 to my monthly car payment. I insisted it be taken out and the friendly demeanor of the finance man really cooled. This is why Fred Martin has a bed reputation. This is the second car I’ve bought from you and the first time I dealt with this. Please clean it up and your reputation in the area will improve. Both times the salesmen were wonderful. More
by CATHERINEFOOTE
Employees Worked With
Nick Shook
October 01, 2021
Jared was extremely helpful and addressed my questions and issues head on. His communication during the transaction was very reassuring and helpful. and issues head on. His communication during the transaction was very reassuring and helpful. More
by SWEETZSTYLEZ
Employees Worked With
Jared Bittinger
October 01, 2021
This is our 6th vehicle with Fred Martin. We have been happy with the sales and service. Thank you! happy with the sales and service. Thank you! More
by WDARBY
Employees Worked With
September 30, 2021
I was impressed with the entire purchase experience. I already knew which features I wanted and my salesman Colton pointed me directly to the vehicle I had been looking for. We negotiated a great price fo already knew which features I wanted and my salesman Colton pointed me directly to the vehicle I had been looking for. We negotiated a great price for the Ram, I was offered a very fair trade on my SUV, the finance team quickly knocked out the paperwork and I drove it home that night. I've already recommended Fred Martin to a number of friends ! More
by TRD 4Ever
Employees Worked With
Colton Terepka
September 30, 2021
This is the 3rd vehicle I have purchased from here.. My wife and I are extremely happy with the knowledge, professionalism, and helpfulness we received. wife and I are extremely happy with the knowledge, professionalism, and helpfulness we received. More
by DONALDMARICLE
Employees Worked With
Lonnie Murdock , Scott Sanders
