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Fred Martin Superstore
Barberton, OH
2,644 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,644 reviews
July 28, 2021
Great communication. Good, quick work. I’m getting ready to move cross-country and wanted to get everything set to go. I needed a replacement hitch, a rack, and new brakes. Great job to move cross-country and wanted to get everything set to go. I needed a replacement hitch, a rack, and new brakes. Great job More
by Ann
Verified CustomerEmployees Worked With
July 28, 2021
Drove into the service lane for checking in and waited for more than 15 minutes. Then stood next to a service desk another couple minutes to get waited on. Had an appointment for 8am Thursday and was for more than 15 minutes. Then stood next to a service desk another couple minutes to get waited on. Had an appointment for 8am Thursday and was told on Saturday morning that the technician still hadn’t started my service. First oil change and tailgate latch adjustment was fixed by Tuesday afternoon. What would you give for a rating. More
by Lgibelnda
Employees Worked With
I guess that Devon was my contact. One of the other people checked me in. Devon did text me to say that I was checked in and again that my truck was ready.
July 28, 2021
Mike was awesome. He made the whole process easy and intuitive. At no time did I feel uncomfortable or intimidated. Great job done by all. intuitive. At no time did I feel uncomfortable or intimidated. Great job done by all. More
by dlane3194
Employees Worked With
July 27, 2021
Fred Martin and Joe Pekar continue to amaze myself and my company with extreme professionalism and service We will continue buying vehicles and Ram products due to our experience with them company with extreme professionalism and service We will continue buying vehicles and Ram products due to our experience with them More
by CLASSICLANDSCAPINGINC
July 26, 2021
I am very satisfied with the service I received. Will kept me in the loop with everything that was happening with my sons Jeep. William is a excellent service writer. I will be coming back for service. kept me in the loop with everything that was happening with my sons Jeep. William is a excellent service writer. I will be coming back for service. More
by Jonesalanscott
Employees Worked With
July 25, 2021
Very courteous employees. I feel very confident that my car was done right. Quick and easy. Tim the gentlemen that waited on me very helpful and friendly. car was done right. Quick and easy. Tim the gentlemen that waited on me very helpful and friendly. More
by SHEILA60
Employees Worked With
Tim
July 24, 2021
Sales man did great. Had vehicle prepared upon arrival. When in market for next vehicle I will be calling back . Tha KS for job well done. When in market for next vehicle I will be calling back . Tha KS for job well done. More
by STAN26
Employees Worked With
Mike Antonace, Justin Swarm
July 24, 2021
Amber is AWESOME at her job and truly cares about the customer. She did her best to get us into something that we both like and can afford. customer. She did her best to get us into something that we both like and can afford. More
by Luptak
Employees Worked With
July 23, 2021
Great service, prompt and professional. Speedy Wash and Lube Team is always friendly and Courteous! I will return and recommend to friends and family. We have also purchased multiple vehicles from Fred Mar Lube Team is always friendly and Courteous! I will return and recommend to friends and family. We have also purchased multiple vehicles from Fred Martin over the past 20 years More
by SKGBMW
Employees Worked With
Corey KirkPatrick
