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Fred Martin Superstore
Barberton, OH
2,646 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,646 reviews
July 19, 2021
My past experience with them was great. The person that did my application and service this time, seemed very rushed, she didnt even know the color of my trade, she took my paperwork and put it infront of did my application and service this time, seemed very rushed, she didnt even know the color of my trade, she took my paperwork and put it infront of another customer. More
by MEDSKR01
Verified CustomerEmployees Worked With
Saja Select Finance
July 19, 2021
I have worked with The Fred Martin team for a few years now, the entire team has always been extremely professional, courteous, friendly and great communicators. The work was well advised and done right th now, the entire team has always been extremely professional, courteous, friendly and great communicators. The work was well advised and done right the fist time. More
by Raul
Employees Worked With
July 19, 2021
Very friendly people , they do whatever it is to help you get into a vehicle, great with getting you the payments you can afford awesome people get into a vehicle, great with getting you the payments you can afford awesome people More
by TRICIAP661
Employees Worked With
Other Employees :
Devon Richardson, Mathew Gorbe
July 19, 2021
Always there when you need help! Never overpriced on oil changes! Always honest with me and always in a good mood! Definitely not going anywhere else for my oil changes! changes! Always honest with me and always in a good mood! Definitely not going anywhere else for my oil changes! More
by KEELEYD614
Employees Worked With
I do t know
July 19, 2021
William was a great help. Tech solved problem quickly. Great communication with William as he was able to relay info in a timely manner and act as a liaison between myself and the service tech whenever I Great communication with William as he was able to relay info in a timely manner and act as a liaison between myself and the service tech whenever I had questions. Had my car back to me before the weekend More
by DHB
Employees Worked With
July 19, 2021
Mike informed me of what was being done to my Jeep. I have referred him as a service advisor to other people that have purchased a car from there. have referred him as a service advisor to other people that have purchased a car from there. More
by LADYTYGER1965
Employees Worked With
July 19, 2021
Very disappointed. I have absolutely nothing good to say about Fred Martin. I bought a used car from them and on the oil change sticker it said my tires were in great condition. Get my first oil change done about Fred Martin. I bought a used car from them and on the oil change sticker it said my tires were in great condition. Get my first oil change done on time and the tires are now “in terrible condition and need replaced ASAP” Fred Martin is a big joke. More
by WEISGARBER21
Employees Worked With
Don’t have employee names
July 18, 2021
Salesperson assigned to me listened to our requests and have us some good options. Everything went smoothly, just wish they would have asked before putting gap coverage into our loan. Will go back for our have us some good options. Everything went smoothly, just wish they would have asked before putting gap coverage into our loan. Will go back for our future purchases or lease. More
by Tony B
Employees Worked With
Nick Shook
July 16, 2021
I have bought several cars there because of Lisa. Everyone there has also been accommodating when looking for a new vehicle to buy or lease Everyone there has also been accommodating when looking for a new vehicle to buy or lease More
by ericci_78
