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Fred Martin Superstore

Barberton, OH

4.7
2,404 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! Open 7 days a week! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,404 reviews

September 14, 2023

I purchased a old, beat up minivan to haul our dogs in. Bill King treated my wife and I with professionalism and courtesy as if we purchased a high dollar vehicle. That meant alot. 5 stars. More

by KMK471997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Fred Martin Superstore responded

Customer service is important to us and we're happy to hear that Bill delivered! Thank you so much for your purchase and for taking the time to leave us a 5-star review!

September 13, 2023

I had the best experience with this dealership and most of all the salesperson Mr. Dustin Dkyes was the most pleasant person ever. We had soucj fun looking for my car and hope to have him again in the near More

by Dinkinbdinks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Dykes
Sep 14, 2023 -

Fred Martin Superstore responded

We're glad that Dustin was able to provide you with an excellent experience! Thank you so much for choosing our dealership and for taking the time to leave us a 5-star review. Congratulations on your purchase and we look forward to seeing you again for your next one!

September 12, 2023

I really enjoyed my time at Fred Martin Superstore. From the time I walked in I felt welcome! Trey himself did a great job making sure we loved our vehicle and we’re able to leave excited about our pur More

by Mackenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Fred Martin Superstore responded

Thank you for taking the time to leave us 5-stars and for letting us know about your experience! Your business means a lot to us and we're glad Trey was able to get you into the right vehicle! Thank you again and congratulations on your Volkswagen!

September 11, 2023

David was great to work with , was understanding an honest ,not pushy at all which was much appreciated an did what he could to better my experience. More

by Mopar
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
David Cachat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sanders
Sep 12, 2023 -

Fred Martin Superstore responded

We're glad David was able to give you a good experience, however it looks like your overall experience was lacking. When you can, please email us at fmcares@fmcars.com and let us know what went wrong. Thank you for your review.

September 10, 2023

Very fast service and well organized. Did everything they could to help me with the vehicle I wanted More

by AZTEC251
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sanders
Sep 11, 2023 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

September 09, 2023

Dustin was the MOST helpful with purchasing my vehicle! he listened to my needs and wants and DEFINITELY succeeded and over delivered my expectations! he was so kind and worked so hard for my new purchase More

by alyxisjade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin, Dustin Dykes
Sep 11, 2023 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 08, 2023

Dustin is amazing! He had everything worked out for my daughter purchasing her vehicle when in a time crunch! He made things happen for her during her time of need of a More

by Stacycaraballo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Dykes
Sep 11, 2023 -

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

September 05, 2023

Friendly, professional. Made my experience great. Worked with me to get me into the vehicle I wanted More

by Randy.hibbs3452
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Fred Martin Superstore responded

Thank you so much for shopping with us and for your kind words! We're happy to hear that Joe was able to get you into the right vehicle. Thank you again and congratulations on your new Jeep!

September 02, 2023

I just came to look at cars, interested in an upgrade, and I was welcomed by Joe B. There was no pressure at all, he was so helpful and knowledgeable, and made everything so unbelievably easy. I ended up More

by malissak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Fred Martin Superstore responded

Malissa, Thanks for sharing your thoughts about your experience working with Joe here at Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

August 31, 2023

A very nice dealership with a friendly staff. Lots of quality vehicles to choose from. More

by LEE37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Breiding
Sep 01, 2023 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

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