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Fred Martin Superstore

Barberton, OH

4.7
2,784 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,784 reviews

June 05, 2024

I felt relaxed around her, and she made you feel at ease. Also she moved to get things done. More

by tburger55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Fred Martin Superstore responded

We're happy to hear that Kelli could provide a great purchasing experience! Thank you so much for your kind words and for your 5-star review! We look forward to seeing you again!

June 05, 2024

Excellent service all the way around from sales to finance. We couldn't be happier with our purchase. The extra warranties and perks offered were top notch. Thanks again to everyone involved. More

by Omar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Crawford
Jun 06, 2024 -

Fred Martin Superstore responded

We're happy to hear we could provide you with a great experience! Thank you for taking the time to leave us 5-stars and for shopping with us, Omar! Congratulations on your purchase and we look forward to seeing you again!

June 05, 2024

Matthew Miller was such a pleasure to work with very accommodating when I was short on time he help facilitate the buying process. I got the truck that I wanted in a very efficient manner. Thank you ver More

by dan.cathcart65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Fred Martin Superstore responded

We're happy to hear that Matt could help get you into your new Ram Truck! Thank you so much for your kind words and for your business! Congratulations on your purchase and we look forward to your next visit!

June 04, 2024

Very good service salesman and everyone there were really great . Will buy again off them . More

by Jz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Chaboudy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for choosing our store and for taking the time to leave us 5-stars! Congratulations on your purchase and we look forward to seeing you again!

June 03, 2024

It was a good experience. I bought other cars from them before they was able to run different numbers to see what my best option would be. I had a good salesman More

by Kdawg64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bacon
Jun 06, 2024 -

Fred Martin Superstore responded

We're happy to hear we could get you the right vehicle at the right price! Thank you for taking the time to leave us 5-stars and for shopping with us! Congratulations on your new Jeep and we look forward to seeing you again for the next one!

June 01, 2024

It was a nice no pressure sale. Everyone was nice. The process was fairly easy. More

by Sjones5199.sj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Huston
Jun 06, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind, 5-star review and for choosing our team! Congratulations on your purchase and we look forward to seeing you again!

May 31, 2024

Taylor Black and Robert Miller were a phenomenal team. Very helpful and both went the extra mile to make sure all my questions were answered. Would highly recommend them to others. More

by jsharpeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Miller is 5 stars!
Jun 06, 2024 -

Fred Martin Superstore responded

We're happy to hear that Taylor and Robert could provide a great service experience! Please reach out if there is anything else we can help with. Thank you for the 5-star review and for choosing our team!

May 31, 2024

Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rizzotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Naumovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Zink
Jun 06, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team! We look forward to seeing you again!

May 31, 2024

My wife and I buy all of our cars and have them serviced with Fred Martin Superstore. Always feel taken care of and if something isn’t right they are pretty good at resolving issues. More

by J&RPatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil Change
Jun 06, 2024 -

Fred Martin Superstore responded

Thank you so much for your continued support of our dealership! Your business and your 5-star review mean a lot to us. Please reach out if there is anything else we can help with. Thank you again and we look forward to your next visit!

May 29, 2024

Great deal great people great owner very honest very helpful information top notch dealership top notch employees More

by Kevintothsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Van Jura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie murdock
Jun 06, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your 5-star review! We look forward to seeing you again!

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