Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,641 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,641 reviews
July 28, 2023
I have been going to Fred Martin for several years. Have always been treated good. Bill King has always been more than helpful in my purchase. Have always been treated good. Bill King has always been more than helpful in my purchase. More
by LEWISJBK
Verified Customer
July 26, 2023
Lance was great. He was very attentive to my needs, wants and requirements of my the truck was I was searching for. He always checked to make sure he and I were on He was very attentive to my needs, wants and requirements of my the truck was I was searching for. He always checked to make sure he and I were on the same page as to what I wanted. Ultimately I got the truck I wanted. I'm very happy. Lance Thank you. More
by LFOUSEL
Employees Worked With
Other Employees :
Finance department, I am so sorry I have her name at home. She was great. 5Stars (SORRY), Lance Cushman
July 25, 2023
I bought a used 2019 Ram 3500 from them in July last year. I drove from the Buffalo area, with an appointment, I waited for over an hour to see the finance dept, a few months later my batteries died, so year. I drove from the Buffalo area, with an appointment, I waited for over an hour to see the finance dept, a few months later my batteries died, someone changed them out with a 2013. I left messages but no one ever got back to me. $500 for 2 new batteries 4 months after I bought an $83k vehicle. I would not recommend or buy another vehicle from them. I should have just gotten back in my truck and left. More
by Disappointed Customer
Employees Worked With
July 25, 2023
Great experience. Got everything I wanted and more! They made the process enjoyable and easy for me. Got everything I wanted and more! They made the process enjoyable and easy for me. More
by ALYNN8503
July 22, 2023
They have a great selection of vehicles. The people that helped me (David and Ron) were super helpful and nice throughout my whole first time car purchasing process. The people that helped me (David and Ron) were super helpful and nice throughout my whole first time car purchasing process. More
by Haylee
July 21, 2023
Friendly, Great staff. Fair pricing. Our salesman was very awesome. Our third vehicle purchased at this location. Will definitely come back. Keep up the great work. Fair pricing. Our salesman was very awesome. Our third vehicle purchased at this location. Will definitely come back. Keep up the great work. More
by Chevy Chase
Employees Worked With
Bob Basher, David Cachat
July 20, 2023
Always great experience there. Good people!! I really appreciate the customer experience!! It doesn’t go unnoticed. Good people!! I really appreciate the customer experience!! It doesn’t go unnoticed. More
by RICKYCLAFLIN
Employees Worked With
July 18, 2023
We have had Three Vehicles from Fred Martin Superstore and have enjoyed all of them our first Vehicle we had for 10 years and have enjoyed all of them our first Vehicle we had for 10 years More
by janet.worthington.56
