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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,652 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,652 reviews

March 24, 2023

Fast friendly and got me in my car - honored online pricing. Would absolutely go back and recommend More

by STACEYJEEP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Swarm
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Mar 27, 2023 -

Fred Martin Superstore responded

We're happy to hear that Justin was able to get you into the right vehicle! Thank you for the 5-stars and for your business. Congratulations on your new Jeep!

March 24, 2023

Great experience they are very focused on satisfying the customer I would recommend them to my friends and family thank you !! Keep up the good work More

by BCORRADI@AOL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Smith, Scott Sanders
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Mar 27, 2023 -

Fred Martin Superstore responded

Thank you for the 5-star review! We try our best to make every customer's experience as a positive as possible and we love to hear that we were able to do that. Thank you for your business and congratulations on your new Ram!

March 22, 2023

All people at dealership were very knowledgeable , honest , an excellent to me as a customer More

by HEALNEO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Swarm
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Mar 22, 2023 -

Fred Martin Superstore responded

We're happy to hear it! Thank you for your business and for giving Justin a shoutout! Also thank you for the high rating! We hope we can make your next visit here 5-stars!

March 22, 2023

Dave made the difference! Fred Martin customers for life!!! Thank you for making our experience great More

by MINCIK1018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chaboudy
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Mar 23, 2023 -

Fred Martin Superstore responded

We love to hear it! Thanks for taking the time to leave us a 5-star review and for giving Dave a shoutout. Your business is important to us and we're glad we were able to make such an impression. Congratulations on your Ram and we look forward to working with you again! Thank you!

March 21, 2023

Thank you Joe for being so helpful and kind. And thank you Rhonda for all your help as well! Super excited over my new vehicle!! More

by Kristin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
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Mar 22, 2023 -

Fred Martin Superstore responded

Congratulations on your Buick! We're glad Joe and Rhonda were able to give you a great experience. Thank you so much for your business and for the 5-star review. We hope to see you again for the next one!

March 20, 2023

Not a bad process to purchase a car. Waiting on the check still for my trade in. More

by KSONNEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Fred Martin Superstore responded

Thank you for the high review! We appreciate your business and we hope we can make your next visit 5-stars!

March 20, 2023

Environment was very welcoming. Everyone was very nice and answered all the questions we had. More

by KAITLYNRIGGLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry , Joseph Pekar
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Mar 21, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars! We're happy we were able to provide you with a positive experience and we're glad we were able to get you into the right vehicle. Thank you for your business and congratulations on your new Jeep!

March 20, 2023

Lisa at Fred Martin was an absolute pleasure to work with. My dad lost his license due to his eye sight and having bought the car from Lisa 2 years ago we went back to see if there was anything they cou More

by Julia Winkler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Fred Martin Superstore responded

Thank you, Julia. We appreciate you taking the time to leave us a 5-star review. We know the situation your family is going through is a tough one but we're glad we were able to help take some of the stress off. Thank you again for your kind words and for working with us!

March 19, 2023

He was very polite and very patient. I really did feel like family. They really live up to treating you like family. More

by marco23johnson87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Gunther, Ronda , Caleb Humphrey
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Mar 19, 2023 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

March 19, 2023

Worked hard to please was very friendly and personable , Would refer friends was worth the drive More

by DJNELSON529
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Caleb Humphrey
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Mar 20, 2023 -

Fred Martin Superstore responded

Thank you so much for the 5-star review! We're glad Caleb was able to get you taken care of and got you into the right vehicle. Congratulations on your purchase and we hope to see you back for the next one!

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