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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,656 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,656 reviews

September 15, 2022

It was the best experience I ever had buying a vehicle! I will recommend them. More

by THE3LITTLES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdock
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Sep 16, 2022 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 15, 2022

Our secound purchase at Fred Martin both experiences very smooth. Mike Rutherford was very helpful as we built our Gladiator. Such a great salesman. Thank you very much Mike. Elliott and Betty More

by Etbuckslayer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2022 -

Fred Martin Superstore responded

We are very happy Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

September 14, 2022

Jeremy was great very helpful and down to earth! I’ve already told him I’m getting my next car from him! More

by Lhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2022 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience with Jeremy, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

September 14, 2022

Alex was friendly, honest and beyond helpful. He made my car buying experience great from start to finish. More

by Sandeesmadee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
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Sep 15, 2022 -

Fred Martin Superstore responded

Thank you so much for your kind words for Alex, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

September 13, 2022

Everyone was very pleasant and helpful to work with. They found vehicle I really needed for work. More

by jack.faughtjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wiandt
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Sep 13, 2022 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jack, and look forward to your next visit. Thank you - Fred Martin Superstore Team

September 13, 2022

We loved her experience in the sales department and finance also. Matt and Kim were great to deal with. More

by tmellon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2022 -

tmellon responded

I think our overall experience was fantastic. We really appreciate all the hard work that Matt and Kim put into this transaction. Jerome the sales manager was great to work with also.

September 12, 2022

i was treated with very professional and friendly people. bought 2 vehicles and leased one in the last 6 years. will be back More

by SSUCHY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
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Sep 12, 2022 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

September 12, 2022

The dealership took care of me very quickly, in and out in a couple of hours. More

by TLMCKIMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Terepka
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Sep 13, 2022 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

September 11, 2022

Friendly and professional sales people, Oil change are fast and professional. Overall a good experience. More

by FIRSTSARGE762
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdock
Report | Print
Sep 12, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review, and for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 10, 2022

Everyone at the dealership was very friendly and helpful when I was searching for my car. Alex was especially knowledgeable and super helpful More

by krisandra.mezera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
Report | Print
Sep 12, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Alex and all of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

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