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Fred Martin Superstore - Service Center

Barberton, OH

4.4
357 Reviews

357 Reviews of Fred Martin Superstore - Service Center

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October 18, 2019

Long term satisfaction I purchased a 2014 Ram Eco-Diesel brand new from Fred Martin. I'm 71 years old now, and I've purchased a lot of new cars in my life. The sales exper More

by victorvmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Numerous employees
Oct 28, 2019 -

Fred Martin Superstore responded

Thank you for taking a moment to write this wonderful review! We're so happy that our team helped you to find the perfect Ram Truck, and that our service department has provided fantastic experiences in the years since! We cannot thank you enough for your kind words. Please do not hesitate to reach out if we can ever be of further assistance here at Fred Martin Superstore!

April 18, 2019

A well oiled machine. Hard to find a friendlier more competent group of individuals. Appreciate the extra time taken to explain what work was done. Will be my dealership of More

by Alirt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zink
April 05, 2019

Great service, from the service department. I worked with Greg in the service department. Came in to have 4 recalls taken care of, was expecting to be there for 2 to 3 hours, but Greg got me out More

by Jhens1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Kleibscheidel
March 27, 2019

Helpful, friendly, great team and well managed Stopped for a quick oil change. That it was. The staff all worked together. A couple of guys reported to be what was a manager/supervisor. Very pleasa More

by AmyMichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
March 24, 2019

YES FRED MARTIN KNOWS CARS Superior service -- l had trouble with good battery going.dead leaving me stranded numerous times. (Ford Escape 2014) Jim and Brittany and the tec More

by escape14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany and Jim
March 20, 2019

Oil change tire rotation I took my car in for a free oil change. The guys were all very helpful and friendly. I needed my tires rotated along with air filter and cabin filter More

by Cherron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Miller
March 15, 2019

Oil change As always everyone I came in contact with was kind & courteous. Great service & the technician was very knowledgeable. They dont try and upsell like More

by Divap69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
March 08, 2019

Recall work Joe responded quickly, took care of all recalls in a timely manner, and communicated clearly what was done. He answered all of my questions. Overall More

by Ram1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zink
March 05, 2019

Great Service! I have purchased two challengers from Fred Martin and had great experiences both times. I fully intend to work with them on my next vehicle also. Rece More

by Bdluz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Campbell
February 26, 2019

Oil change Excellent service. Timothy was so helpful and courteous. What a pleasure to deal with. I would recommend going there and dealing with him at any time. More

by Dart2015GT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy shaum
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