Front Royal Ford

All good, no problems. Thanks. All good, no problems. All good, no problems. All good, no problems. Thanks. All good, no problems. All good, no problems. All good, no problems. More

Bought two brand new F350 trucks in the last month. Hate this dealership so much I didn't even consider going there. Awful. Cheats. Will never go there. During covid I ordered two trucks, but when Hate this dealership so much I didn't even consider going there. Awful. Cheats. Will never go there. During covid I ordered two trucks, but when the second truck came in they tagged on an "MSRP Adjustment" and charged me $2,000 more. Even though I was buying two trucks. Just had recall service done on one of those trucks. They didn't even tighten the battery clamps on either the positive or negative posts (part of recall was putting in a new battery). I ended up getting the local sherrif involved. Also, for the recall service I was told to wait a week to bring in for parts (passnger airbag). When I brought the vehicle in, and then picked it up, they told me that they did not install the new airbag because they didn't have it. What a waste of time. I would have to bring the vehicle back to get the airbag installed. More

The service (Oil Change) and new tires was flawless and the staff very helpful. My issue is with a recall that Ford has had a fix since April - and to date i have not been able to have it repaired - or ev the staff very helpful. My issue is with a recall that Ford has had a fix since April - and to date i have not been able to have it repaired - or even a status beyond that part (Rear Axil Half Shaft and hub assembly) is on order. I have friends in other parts of the country that have the same truck and had the repair with in 8 weeks of Ford sending out information that the recall issue is available for repair. More

Service department very polite, well organized, and good customer service. Everly taking well care of us and gone above and beyond our ask. customer service. Everly taking well care of us and gone above and beyond our ask. More

nice place to buy a car good customer service. great dealer, good salesperson ,i will recommend the dealer great dealer, good salesperson ,i will recommend the dealer More

I have dealt with Front Royal Ford on a personal and business level and they always come out on top. They’re just very professional friendly and make sure all your questions are answered. business level and they always come out on top. They’re just very professional friendly and make sure all your questions are answered. More

I had an outstanding experience purchasing my new vehicle from Front Royal Ford. From the moment I walked in they made me feel welcome and taken care of. My Sales Rep Tom Reber was incredibly knowledgeab from Front Royal Ford. From the moment I walked in they made me feel welcome and taken care of. My Sales Rep Tom Reber was incredibly knowledgeable and patient answering all my questions and taking the time to make sure we found the perfect vehicle that fit our budget and needs. David Cain, in finance, was fantastic- clear, efficient and genuinely helpful and in explaining all the paperwork. He made the process smooth and stress free. Tony, the Sales Manager was also helpful, making sure everything ran seamlessly, and even checked in afterwards to make sure we were happy with our purchase. I highly recommend Front Royal Ford for anyone looking for a great car-buying experience! More

It was a great experience. The pick up and delivery was especially helpful! The driver was courteous and friendly! The pick up and delivery was especially helpful! The driver was courteous and friendly! More

Excellent purchase experience with Jared Pence ad the team at Front Royal Ford. Went to buy a used Ford Mustang convertible. Straight shooter, fully prepared for our visit, good negotiation and fast serv team at Front Royal Ford. Went to buy a used Ford Mustang convertible. Straight shooter, fully prepared for our visit, good negotiation and fast service end to end. Sales Manager, Tony and business office associate were great. Worth a 60 mile trip to make the purchase. More

Friendly and helpful. Great customer service. This dealership was recommended by my daughter and son in law and i can definitely reommend Great customer service. This dealership was recommended by my daughter and son in law and i can definitely reommend More