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Front Royal Ford
Front Royal, VA
978 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 978 reviews
October 16, 2024
People were Friendly and quick with the car inspection. Facility was clean. Were out in less than 45 min Facility was clean. Were out in less than 45 min More
by mountainking13
Verified CustomerEmployees Worked With
October 13, 2024
Told me couldn't turn off adaptive trans learning. ..I did with forscan...told me my door latch needed replacement because light was on on dash...after I told them I already checked it and it wasn't th ..I did with forscan...told me my door latch needed replacement because light was on on dash...after I told them I already checked it and it wasn't that or the wiring harness....had a short to ground in circuit which I fixed myself...they would have replaced the door latch and charged me 750 bucks and then would have charged me more to continue diagnosing problem after that didn't work...this leads me to believe that they didn't even diagnose the problem to begin with because if they had they would have realized the door latch wasn't the problem to begin with....there are a couple other things but was not impressed with the dealership and won't be taking my truck back there in the future...they Def just try to take advantage of customers who come in....not all of us are idiots like they assume More
by TRAVISMCCALL20
October 12, 2024
Easy to deal with. I live in Winchester so it’s a little ways to go but the experience is well worth it! I live in Winchester so it’s a little ways to go but the experience is well worth it! More
by redbanks1
Employees Worked With
October 11, 2024
Troy worked with me for three days till I got what I wanted and he knew I was happy. wanted and he knew I was happy. More
by sonyabennett00
October 11, 2024
They are awesome in service department! thank you ! For your knowledge and professional attitude! Great work knowledge! thank you ! For your knowledge and professional attitude! Great work knowledge! More
by holtsclawroseann
October 09, 2024
There was a huge mistake on the pricing on my daughter 2020 Chevy. We got it straightened out, but if we weren’t paying attention it would have slipped by. Jered was great to deal with, my daughter were v 2020 Chevy. We got it straightened out, but if we weren’t paying attention it would have slipped by. Jered was great to deal with, my daughter were very impressed with him handling the sell. Enjoyed working with him More
by rickedge1088
Employees Worked With
October 05, 2024
The work was done in a professional way and done in a timely way like them as professional workers timely way like them as professional workers More
by Ringo*917
Employees Worked With
October 04, 2024
Great service this time around, just as one would expect. A good recovery after a rocky start. A good recovery after a rocky start. More
by SIMON.THRUSH
Employees Worked With
October 02, 2024
I get my cars picked up and serviced at Front Royal Ford and I couldn't be happier! They are so friendly and very thorough! Shelley is the best! and I couldn't be happier! They are so friendly and very thorough! Shelley is the best! More
by PEGGYT0815
October 02, 2024
Great customer service and was updated on repairs of the vehicle. Would highly recommend this service department. vehicle. Would highly recommend this service department. More
by sorndorff
