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Front Royal Ford

Front Royal, VA

4.5
1,004 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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9135 Winchester Rd.

Front Royal, VA

22630

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Showing 1,004 reviews

June 11, 2025

First, I was there for over 3 hours then I was presented with cost of the car and fees. 1000 dollars for the cost and a few other charges like a GPS which I wanted. signed the paper. 15 mins later the manag More

by Brian Haskins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patricia Terrazas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonas Wharton
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Brett Clawson was a great salesman, honest, respectful, all together a great person. I had a learning experience with the honesty of the upper mangement. Once we passed that point the people they were grea More

by jaysongough96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Gross
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt "The Beard" McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Clawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

I had a wonderful experience at the dealership. Jonas was absolutely wonderful to work with. He answered all my questions and addressed all my concerns. More

by AlisonPhillips17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonas Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Started off a bit shaky with the repair from the mechanic (Justin or Jason)?service staff and customer service was great. The complaint and 3 stats is towards the shortcut and HORRIBLE repair job on behalf o More

by su.moose17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Anders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Anders
June 03, 2025

Matt “the beard” treated my husband really well. My husband walked in on a random day and nothing fit the bill. Matt texted my husband that he found something knowing what he was looking for an More

by Jamie10118
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt "The Beard" McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone that saw us was great. All the sales people made sure to say hello are you being taken care of.
June 02, 2025

Checked in at 8:00 AM out by 10:00. Was introduced to the service manager, I think he was called J.R. He explained what was going to be done and that it would be taken care of quickly. More

by onemoremarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

The was great to include the drop off and pickup. But warranty work yet to resolved More

by MSGDAVIDRCASTLE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

The car service was excellent, the customer service was unfriendly. Thank you so much. M More

by aries_sol_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Andrews
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Awesome. Excellent. Matt in Sales is above the top. Great Service. Highly recommend to all More

by Cindyhartman955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt "The Beard" McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

I wish to revise my review everyone encountered at this dealership is happy, fun and pleasant More

by thegil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt "The Beard" McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christyn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonas Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.