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Front Royal Ford - Service Center

Front Royal, VA

4.5
474 Reviews

474 Reviews of Front Royal Ford - Service Center

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November 29, 2024

This was the most professional and caring sales staff I have ever dealt with in a car dealership setting! More

by AtlBraves89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Larrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Boyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt "The Beard" McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Updating rating from previous Warrany Ford Service. Manager resolved my concerns successfully and ever diligent to make personal call to my home to discuss. Also, mechanic took time to personally answ More

by jlisbeth159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Anders
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

They quoted incorrect and inflated cost of service work. I went to another car service business and will never go back because it wasn't the first time. More

by Snormanva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
November 22, 2024

The salespeople worked very good in making my buying good and easy. I enjoy driving the Jeep very muck. Thank you More

by donaldmasonaustin
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Shelly was the service technician. She was very friendly and helpful! I give Shelly 5 stars, her name is not listed under the service department. More

by charlotteheishman2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
November 22, 2024

Laurel has always been excellent! All aspects of her service levels are excellent! She’s become a friend! More

by Mmoseley48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

The team at Ford Service Dept. are always willing to help and they do an excellent job. More

by gemini20878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete
November 09, 2024

Great service! I received a free oil change since I purchased my car at the same dealership. Thank you! More

by rsevill9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

WOW! ! Had an overheating problem the day before I was to leave on a fishing trip, called the service department and they got expedition in and back befor More

by rdmitchelljr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

The service department at Front Royal Ford is outstanding kept communication through the whole process More

by wralbright72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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