Galleria BMW

My experience with Salesman Shane Dusang was awesome. He was kind and professional throughout all of my questions and concerns. I never once felt like he was pressuring me. He was kind and professional throughout all of my questions and concerns. I never once felt like he was pressuring me. More

The Galleria BMW team was truly professional and courteous throughout. Sarah Brooks kept in touch regularly, and after speaking with Amy Lancaster, I’m confident Galleria BMW will be my top choice f courteous throughout. Sarah Brooks kept in touch regularly, and after speaking with Amy Lancaster, I’m confident Galleria BMW will be my top choice for any future purchases. More

Extremely easy car buying experience. Love the no pressure sales tactics, and the friendly staff. Also, the free car washes for the time that you own the vehicle you purchased is a great Love the no pressure sales tactics, and the friendly staff. Also, the free car washes for the time that you own the vehicle you purchased is a great bonus. More

Katie is a very warm and caring individual that is truly a "people person" who enjoys her work and her clients. She provided me with a wealth of tips and guidance throughout the purchase process. There was a "people person" who enjoys her work and her clients. She provided me with a wealth of tips and guidance throughout the purchase process. There was never a "high pressure" moment with Katie, and she moved a a pace that allowed thought and reflection. She is a very positive person and brings a lot of joy to the table. Given the amazing variety of inventory offerings, Katie did an exceptional job at helping me navigate toward the vehicle that best suited my needs and interests. Also a shout out to Ryan (the tech guy) who gave an amazing overview of the BMW technology in my ride. What an impressive skill set and he really knows his stuff!! More

Four months ago, we made our first visit to Galleria BMW to take a look at a new BMW M850I that was no longer available. On that visit we met Sonya West who quickly became our primary contact at the dealers to take a look at a new BMW M850I that was no longer available. On that visit we met Sonya West who quickly became our primary contact at the dealership. She took great interest in what we were looking for and spent a great amount of time trying to help us find the perfect BMW. When it appeared that the car we wanted just wasn't available, she suggested the possibility of placing an order with the manufacture and from that day forward she assisted us in every way possible to make that dream a reality. Throughout the entire process, which took multiple text, emails and many phone conversations, Sonya patiently led us all the way through the next four months until the car that we desired was delivered to the Galleria BMW dealership. She absolutely made this car buying experience something fun to be a part of. We enjoyed every phase of it and one of the best parts was dealing with a salesperson who obviously loves the brand, loves where she works and loves dealing with people. The entire experience, under her guidance, was very enjoyable. We're very thankful to Sonya and Galleria for making this perhaps one of the best car buying experiences we have ever enjoyed. More

By far the most pleasant experience I have ever had in my life buying a car. I have recommended Galleria BMW to my friends. Sonya listened to what we wanted in a car and was very knowledgeable of what was av life buying a car. I have recommended Galleria BMW to my friends. Sonya listened to what we wanted in a car and was very knowledgeable of what was available. Her honesty and no pressure approach resulted in matching us to a car that we love. Mandy in accounting made the paperwork a breeze. Billy in service was pleasant and the service was done right the first time. Everyone we encountered was respectful and helpful. For us, well worth the extra drive. More

My husband and I decided to trade in our car for a BMW X2 they were super nice and accommodating they helped us pick our new car and made the process super easy, the car we picked wasn’t at our BMW location they were super nice and accommodating they helped us pick our new car and made the process super easy, the car we picked wasn’t at our BMW location so the communication with the updates were perfect and as soon as the car came in they called and Sonya West had everything ready to go. Great experience thank you! More

I had a great experience with Galleria BMW, and especially Shane Dusang. I am so happy I’ve found a BMW dealership to work with again. I’m a long time BMW customer who did business with a privately especially Shane Dusang. I am so happy I’ve found a BMW dealership to work with again. I’m a long time BMW customer who did business with a privately owned dealership in Tampa, had the best rep ever, who moved up north and has since retired. If that wasn’t bad enough, the dealership was purchased by Morgan Auto; would not recommend. Galleria BMW, and especially Shane, have been a pleasure to work, and I’m an out of state customer. The process was stress free and simple (Shane may not agree,  I can be a pain in the a** sometimes) Shane worked very diligently  to get me the best price and what I was looking for. I’m happy to say I’ve found a new BMW dealership to call home. Thank you, Shane and Galleria!  More

Great customer care, very informative and helpful. Would recommend to anyone interested in purchasing a new vehicle. Did not feel obligated or forced into purchasing and that means a lot. Would recommend to anyone interested in purchasing a new vehicle. Did not feel obligated or forced into purchasing and that means a lot. More

Dawn was fabulous throughout the buying process. She was always available via phone, text, and FaceTime to answer questions. She worked hard to get me a deal that worked for me. There was no pressur She was always available via phone, text, and FaceTime to answer questions. She worked hard to get me a deal that worked for me. There was no pressure whatsoever. I’d definitely use both Dawn and Galleria BMW again. More