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Ken Ganley Ford Norton

Norton, OH

4.8
3,554 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,554 reviews

July 26, 2026

Excellent service. Clean facility. Courteous and accommodating service techs. Answered any questions or concerns that I had. More

by MICKEY MANACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2026 -

Ken Ganley Ford Norton responded

Wonderful to read about your experience in our clean facility. We’re pleased that our technicians were courteous, accommodating, and answered your questions about your Ford. Fulton and our team appreciate your feedback and look forward to assisting you again.

July 26, 2026

I call for a cost estimate and the service was a lot more expensive than what I was quoted More

by JEFF.HARAMIS
Recommend Dealer
No
Employees Worked With
Scott Spath
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
July 26, 2026

We recently bought another car and Dave was really great with us. He patiently answered all our questions and was very polite and friendly. More

by EKMARRIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2026 -

Ken Ganley Ford Norton responded

We’re grateful you chose us again for your used Lincoln. We’re glad David took the time to answer all your questions with politeness and patience. We appreciate your loyalty and look forward to serving you again.

July 25, 2026

Al was very professional and knowledgeable. He helped me save money to the Goodwill Ford program and I am very very appreciative for Al taking care of that. I love my Ford truck and it could’ve More

by SCBITECOFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2026 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with Alan and our service team. We’re glad he helped navigate the Goodwill Ford program and that our technicians completed the repair promptly. Enjoy your Ford and safe travels with the loaner we provided.

July 25, 2026

Friendly and fair My experience at Ganley was enjoyable. Everyone there is friendly and trusting. More

by Ashleydsmith711
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Jul 25, 2026 -

Ken Ganley Ford Norton responded

We appreciate you taking the time to share your experience. It’s great to know our team offered friendly, fair service for your Lincoln. Thank you for trusting us, and we look forward to your next visit.

July 25, 2026

They're honest, friendly and very knowledgeable with all aspects of the dealership. I've been going there for years and will continue to do so More

by SMOTIL
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
Jul 25, 2026 -

Ken Ganley Ford Norton responded

Thank you for your continued trust in our team. We’re glad Alan and everyone here could provide honest, friendly, and knowledgeable service on your Ford Bronco. We look forward to serving you for years to come.

July 25, 2026

Efficient Quick check in and service did not take that long Nice service people and professional More

by Mstanar1214
Recommend Dealer
Yes
Jul 26, 2026 -

Ken Ganley Ford Norton responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2026

Ken. Ganley Ford will work with you on pricing and the work that i have done was great ???? More

by sandrawilliamscarter619
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Jul 26, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2026

Staff is very friendly. Service Department was punctual and very helpful. Was notified promptly when service was completed. More

by DIANAGEYER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

Ken Ganley Ford Norton responded

It’s great to hear our staff greeted you warmly and that our service department handled your Ford promptly. We’re glad the notification let you know as soon as everything was finished. We look forward to assisting you again.

July 23, 2026

They did an oil change and reprogrammed the computer for oil consumption and hard transmission shifting More

by jgaeckle
Recommend Dealer
Yes
Employees Worked With
Brianna
Jul 25, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your review! We are glad to hear that our services for your oil change and computer reprogramming were successful in addressing your concerns. We value your feedback and look forward to serving you again in the future.

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