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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,580 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,580 reviews

August 08, 2026

Fixed my problem immediately, fair price, and even drove my car back to my home at no charge! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 07, 2026

Justin is a very good salesman, well informed and knowledgeable. We would recommend him to anyone. More

by Kimberly.frymyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen
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Aug 08, 2026 -

Ken Ganley Ford Norton responded

It was a pleasure assisting with your purchase of the new Ford F-150. Hearing that Justin provided knowledgeable guidance means a lot to our team.

August 06, 2026

Everyone is always nice and helpful. The quality of the work is excellent. They are fair and upfront with pricing and better than local competitors. They always give me options when poss More

by jessC73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cashier
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Aug 06, 2026 -

Ken Ganley Ford Norton responded

Transparent pricing and genuine options are at the heart of how our service department operates. Hearing that the service on your Ford Focus was excellent and that you trust us to recommend only needed work means a lot to us. Thank you for placing your trust in our team.

August 06, 2026

From the beginning, Justin was kind, professional, and really listened to me. He was able to find me the perfect replacement Mazda CX 50. If you are looking for a knowledgeable, patient salesman, reach ou More

by Pologirl287
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2026 -

Ken Ganley Ford Norton responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2026

Customer service was great , process was quick , but was a little upset that I had to keep jumping the car after I left . More

by Zarycki25
Recommend Dealer
Yes
Employees Worked With
Des
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Aug 07, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 04, 2026

It was an effortless experience. I will certainly be back. The service rep was friendly and helpful. More

by jerilyn811
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
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Aug 04, 2026 -

Ken Ganley Ford Norton responded

Knowing the service visit on your Explorer felt effortless means a lot to our team. We look forward to welcoming you back, and we’re glad our service representative was both friendly and helpful.

August 03, 2026

I only buy my cars from this dealership. I purchase a Ford Taurus back in 2014 and now i'm driving away with a brand new Ford Explorer and I couldn't be happier. More

by mindytaylor1685
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin
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Aug 04, 2026 -

Ken Ganley Ford Norton responded

Knowing that you’ve trusted us since your 2014 Taurus purchase means a lot to our team. We’re thrilled your purchase of the new Ford Explorer Sport Trac left you so happy.

Aug 05, 2026 -

Ken Ganley Ford Norton responded

Thank you so much for your continued loyalty and support! We're thrilled to have helped you upgrade to your new Ford Explorer, and we look forward to continuing to serve you in the future. Happy driving!

August 03, 2026

I had a great experience buying my used explorer here. The sales staff was very helpful. The entire transaction was seamless from start to finish. More

by ESTKUHN8621
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Douglas
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Aug 03, 2026 -

Ken Ganley Ford Norton responded

Thanks so much for the five-star rating and for sharing your experience buying your used Explorer. We’re glad our sales staff could assist you and that your purchase felt effortless from start to finish.

August 02, 2026

Polite, professional and took care of my issue painlessly. Just plain impressive. Polite, professional and effortlessly corrected my issue. It was timely and painless. Impressive! More

by JBAP
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
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Aug 03, 2026 -

Ken Ganley Ford Norton responded

It’s great to know the team resolved your Ford Escape issue quickly and professionally. We’re glad the process was painless and met your expectations. Thank you for sharing your experience.

August 02, 2026

The only item regarding the software update that would have been helpful would have been informed the updated software could revert to factory settings. Then I would have not been concerned when the cab l More

by juersivichj
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
Report | Print
Aug 04, 2026 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton! We will share your comments with the team and sincerely value your business and look forward to your next visit.

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