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Ken Ganley Ford Norton

Norton, OH

4.8
3,716 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,716 reviews

October 30, 2026

Upon arriving at the dealership I was treated with great kindness. I had a recall on my explorer with emission issue. I bought a new iPhone 18 and was having trouble connecting to the Apple car play. The te More

by Cope
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
October 30, 2026

Upon arriving at the dealership I was treated with great kindness. I had a recall on my explorer with emission issue. I bought a new iPhone 18 and was having trouble connecting to the Apple car play. The te More

by Cope
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
October 29, 2026

I went for an oil change and they did an excellent job and let me know I needed brakes also, I just want to say thanks for going beyond. More

by odenteri
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Oct 29, 2026 -

Ken Ganley Ford Norton responded

We're glad the oil change on your Ford went well and that our team brought the brake needs to your attention. Thank you for recognizing the extra care.

October 29, 2026

After I contacted the dealership to tell them what I thought the problem was. It was confirmed the parts were ordered and the car was fixed in less than 24 hours. Thank you for the loaner and thank you More

by Sheepdogs0
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
Oct 29, 2026 -

Ken Ganley Ford Norton responded

Our team was happy to provide a loaner while your Lincoln Navigator was being repaired. Your kind words about the care we provided mean a lot to us.

October 28, 2026

Very easy drop off and pickup process. Everything done in a timely manner. Great job overall More

by brian_a_ballard
Recommend Dealer
Yes
Oct 28, 2026 -

Ken Ganley Ford Norton responded

We're glad drop off and pickup for your Ford Focus felt straightforward and the service was completed promptly. Thank you for all five stars!

October 27, 2026

Took longer than expected but very thankful for good service. I appreciated the car wash. More

by Sjtbryan
Recommend Dealer
Yes
Oct 27, 2026 -

Ken Ganley Ford Norton responded

We're pleased you were happy with the service on your Ford Fusion Hybrid and enjoyed the car wash. Thank you for the five-star rating.

October 26, 2026

Excellent service. Great inventory had the vehicle I’ve been looking over incredible experience Thank you for all the help More

by Ronnipuelio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Ken Ganley Ford Norton responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 26, 2026

Helped me find the truck I needed! Very friendly, helpful, professional customer service!! It was an Awesome experience and Im extremely happy with my new truck!! More

by adamsiebarth1
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Douglas
Oct 26, 2026 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

October 23, 2026

They're really kind they helped They're kind of thoughtful they think about their customers they're going through. I hope you get through your deal. More

by Kjackson1735
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Oct 23, 2026 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

October 23, 2026

A very pleasant, respectful, comfortable environment My service was handled with care kindness. Also, all the employees are very helpful and hands-on. I appreciate the wonderful service. More

by camishajlove24
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Oct 23, 2026 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

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