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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,740 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,740 reviews

November 10, 2026

Always a pleasure. Everything is very clean and bright Not now Not now No and no More

by david.haramis
Recommend Dealer
Yes
Employees Worked With
I do not have that information in front of me
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Nov 10, 2026 -

Ken Ganley Ford Norton responded

We're glad your visits continue to be enjoyable and that you appreciate our well-kept space. Thank you for choosing our team for service on your Ford F-250.

November 09, 2026

Our salesman Justin had been very helpful, professional, and polite. The entire experience with the dealership had been seamless, and made the process as simple as possible. More

by Mwaikem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2026 -

Ken Ganley Ford Norton responded

Knowing your new Ford Bronco purchase felt effortless is rewarding for our team. Thank you for recognizing Justin’s courteous approach and the support he provided throughout the process.

November 09, 2026

My dad has bought all his vehicles from Franco. Always a great experience!! Thanks again Franco! More

by mshutsa1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2026 -

Ken Ganley Ford Norton responded

Hearing that your dad has consistently enjoyed working with Franco D. means a lot to our team. Thank you for choosing our dealership for your new Ford F-150 purchase!

November 08, 2026

I called on Monday and got in on Tuesday. They communicated my issues quickly and got them resolved quickly. More

by EVAMICHAEL
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
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Nov 09, 2026 -

Ken Ganley Ford Norton responded

We're glad you could get your Ford Expedition in promptly and received timely updates from our service team. It's rewarding to hear your concerns were resolved quickly.

Nov 10, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your wonderful feedback! We're thrilled to hear that we could address your issues promptly. Our team is dedicated to providing quick and effective service, and it's great to know we met your expectations. We look forward to serving you again!

November 08, 2026

KG Ford really blew me away with great service last Thursday. My car tire went flat at work. Two guys came out and got it back to the dealership. I bought a new set of 4 tires and asked for an oil chan More

by AQUINOAMYMARIE19
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
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Nov 08, 2026 -

Ken Ganley Ford Norton responded

Our team is pleased we could bring your Ford Bronco Sport to the dealership and return it to your workplace after service. We’re glad a stressful situation ended positively, and your kind words about Ashley’s thoughtful phone assistance mean a lot to us.

November 08, 2026

They did a good job for the last part. For some reason I got an email from Ken Ganley Ford saying I am recommended more maintenance on my car. I'm not sure why it wasn't done when I was in More

by jarrod.noirot
Recommend Dealer
Yes
Employees Worked With
Scott Spath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
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Nov 10, 2026 -

Ken Ganley Ford Norton responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Nov 10, 2026 -

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 07, 2026

I bought my Focus at Ganley in 2015. With the exception of a few oil changes, I have had almost all of my service done at Ganley. I know it’s not the least expensive place to go, but I c More

by MJP2836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2026 -

Ken Ganley Ford Norton responded

Your continued confidence in our service team over the years means a great deal to us. We're glad you can count on dependable, high-quality care for your Ford Focus.

November 06, 2026

Justin is very nice and helpful. Very knowledgeable. Very happy with my experience. Will be back. More

by Tamjeff1982
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2026 -

Ken Ganley Ford Norton responded

We're delighted you enjoyed your Ford Bronco Sport purchase and found Justin well informed and supportive. We look forward to welcoming you back!

Nov 07, 2026 -

Ken Ganley Ford Norton responded

Thank you for your kind words! We're thrilled to hear that Justin provided you with excellent service and that you had a great experience. We look forward to welcoming you back soon!

November 06, 2026

Went above and beyond to fix a very elusive noise. Delivered on their promises. Went above and beyond to fix an very elusive noise. All staff were professional. Delivered on their promises. More

by JBAP
Recommend Dealer
Yes
Employees Worked With
Bree. John. Techs.
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Nov 06, 2026 -

Ken Ganley Ford Norton responded

We're glad our team resolved the noise in your Ford Escape and followed through as promised. Your kind words about our staff’s professionalism and extra effort mean a lot to us.

November 06, 2026

The best service experience in the business. They get you back up on the road quickly, friendly service and people. More

by Skay
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
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Nov 06, 2026 -

Ken Ganley Ford Norton responded

We're glad the service on your Ford Bronco got you back on the road promptly and that our team made you feel welcome. Thank you for the five star rating!

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