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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,708 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,708 reviews

October 23, 2026

They're really kind they helped They're kind of thoughtful they think about their customers they're going through. I hope you get through your deal. More

by Kjackson1735
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
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Oct 23, 2026 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

October 23, 2026

A very pleasant, respectful, comfortable environment My service was handled with care kindness. Also, all the employees are very helpful and hands-on. I appreciate the wonderful service. More

by camishajlove24
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Print
Oct 23, 2026 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

October 21, 2026

Excellent, friendly, quality service! ! Scott always goes above and beyond to help me keep all my Ford vehicles in top condition ! More

by adamsiebarth1
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
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Oct 21, 2026 -

Ken Ganley Ford Norton responded

Hearing that Scott consistently goes above and beyond to keep your Ford vehicles in top condition means a lot to our service team. Thank you for your kind words and five-star rating.

October 20, 2026

Brought vehicle in for a miss fire. Brianna had a loaner vehicle ready for me and is always available to help More

by Khummel
Recommend Dealer
Yes
Employees Worked With
Brianna
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Oct 20, 2026 -

Ken Ganley Ford Norton responded

Knowing you found our team’s availability and the loaner vehicle helpful means a lot to us. We’re pleased we could provide a loaner during the misfire repair on your Ford F-150 and be here whenever you needed assistance.

October 19, 2026

Justin was really great to work with even before I got to the dealership and stayed late to help get things out of the old car. Great experience. More

by david.mcmullen2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2026 -

Ken Ganley Ford Norton responded

Your note about Justin’s support before you even arrived and staying late to help unload your old car highlights the dedication our team strives for. Knowing that moving into your new Ford F-150 went so smoothly is truly rewarding. Thank you for sharing your great experience and for the five-star rating.

October 19, 2026

Easy to schedule an appointment and always good service with answering any questions I may have. More

by PJBLUES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2026 -

Ken Ganley Ford Norton responded

We’re glad scheduling was effortless and that all your questions were answered. Brianna and our service department are here whenever your Ford Explorer needs attention.

October 18, 2026

Very professional wasn't there that much but they got the job done and called me More

by ramontemccombs
Recommend Dealer
Yes
Employees Worked With
Forgot her name.
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Oct 19, 2026 -

Ken Ganley Ford Norton responded

We’re glad the service on your Ford F-150 was efficient and that we could keep you updated by phone. Knowing that our professionalism and timely calls met your expectations is rewarding.

Oct 20, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback! We're thrilled to hear that you found our team professional and efficient. We strive to keep our customers informed and ensure the job is done right. We appreciate your support and look forward to serving you again!

October 18, 2026

Really knowledgeable about my vehicle Automatically knew what my issue was and moved quickly to set up the appointment. More

by ramontemccombs
Recommend Dealer
Yes
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Oct 19, 2026 -

Ken Ganley Ford Norton responded

Knowing that our team quickly identified your F-150’s issue and scheduled your service appointment is rewarding. Your kind words and five-star rating mean a lot to our service team.

Oct 20, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your kind words! We're thrilled to hear that our team was able to quickly identify your vehicle's issue and set up your appointment. We strive to provide knowledgeable and efficient service. We look forward to helping you again!

October 18, 2026

I dropped off my vehicle for recall work and requested it to be ready around 2:00pm. It was ready earlier around 1:30pm. More

by KRGTMILLER65
Recommend Dealer
Yes
Employees Worked With
Lilly Miller
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Oct 18, 2026 -

Ken Ganley Ford Norton responded

Knowing that the recall work on your Ford Edge was completed ahead of schedule is rewarding to our team. We’re glad we could accommodate your timing request so efficiently.

October 17, 2026

We have gotten several cars from there and the service is always great We recommend Ganley to our friends More

by srowles61
Recommend Dealer
Yes
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Oct 18, 2026 -

Ken Ganley Ford Norton responded

Thanks for trusting us with your Ford Explorer service over the years. Knowing our service has consistently met your expectations and that you’d recommend us to friends means a lot to our team.

Oct 19, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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