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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,384 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,384 reviews

May 04, 2026

Very good Courteous, friendly, didn't have any issues and was kept informed Was happy with the service More

by mybatten
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
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May 04, 2026 -

Ken Ganley Ford Norton responded

Thank you for sharing how courteous and informative our team was during the service of your Ford EcoSport. It’s great that everything went smoothly and met your expectations. Alan and our service team appreciate your kind words and look forward to assisting you again.

May 04, 2026

Alan & everyone with whom I spoke with had a professional and welcoming demeanor. My last appointment there was for a factory recall issue and the service was performed well and in precisely the amount of ti More

by LIZMURVINE
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
Report | Print
May 04, 2026 -

Ken Ganley Ford Norton responded

We’re delighted Alan and the team provided a professional and welcoming experience. Thank you for noting the timely completion of your factory recall service on your Ford Edge and our comfortable waiting area. We look forward to serving you again.

May 03, 2026

Very good they are talking care of right the way , get part on time. Love it More

by YUYU197010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2026 -

Ken Ganley Ford Norton responded

Thank you for letting us know how quickly we attended to your Ford F-250 and arranged parts delivery. Ashley and our service team are pleased to have everything handled efficiently. We appreciate your feedback and look forward to assisting you again.

May 03, 2026

Alan and the crew are friendly, efficient, and helpful with any questions I have and always with a great attitude. More

by rob.toth1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby
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May 03, 2026 -

Ken Ganley Ford Norton responded

We appreciate you recognizing Alan and our crew’s friendly and efficient support with your Honda. We’re glad they could answer all your questions with a great attitude. We look forward to assisting you again.

May 01, 2026

Professional crew and very courteous staff Did a great job on my Explorer, she looks awesome More

by JBKB127
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
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May 01, 2026 -

Ken Ganley Ford Norton responded

It’s wonderful to hear our team provided professional and courteous service on your Ford Explorer. We’re thrilled that your Explorer looks fantastic after the work. Thank you for bringing it in.

May 01, 2026

Ganley Ford got my vehicle in for service right away. Scott got me a loaner vehicle so I could get to work. They got the repair done that day and I picked it up after work. It does not get any better tha More

by bplowman92
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
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May 01, 2026 -

Ken Ganley Ford Norton responded

What a pleasure to see your five-star review. We’re glad we could schedule your Ford quickly and that Scott arranged a loaner so you could stay on track. It’s great to hear the repair was completed the same day, making your after-work pick-up seamless.

April 27, 2026

Franco at Ken Ganley was super helpful and made getting into my new F350 super easy! If you’re looking for a new ford, Ken Ganley is the place to go! Ask for Franco! More

by Jarod Harvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Ken Ganley Ford Norton responded

It’s fantastic to hear that Franco D. made getting into your new Ford F-350 so effortless. Thank you for spreading the word about our team. Congratulations on your new truck and enjoy every drive!

April 27, 2026

Great experience! Vinny was so quick and helpful-made the process a breeze. Could not be more satisfied with Ken Ganley! More

by patti0529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Demercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience. We’re delighted Vincent made purchasing your Ford Edge smooth and efficient. We appreciate your satisfaction and look forward to assisting you again.

April 25, 2026

Very professional work. Will definitely do business with again. Very good communication. Always kept me informed of everything More

by dye959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2026 -

Ken Ganley Ford Norton responded

Thank you for trusting us with your Ford and for noting the professional work. We’re glad our team kept you informed throughout the service and look forward to working with you again.

April 23, 2026

It was a pleasure as always. I enjoy all staff who work at your location and feel the service was phenomenal. My 4 year old daughter had a wonderful time coloring and speaking to More

by DANC4EVER87
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
Report | Print
Apr 23, 2026 -

Ken Ganley Ford Norton responded

We appreciate you bringing in your Chevrolet Traverse again. It’s wonderful to hear our team made your visit enjoyable and that your daughter had fun coloring and chatting with everyone. We look forward to welcoming you both back soon!

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