Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Norton
Norton, OH
3,489 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,489 reviews
July 02, 2026
Well my wife and I have bought 4 vehicles from your dealership. Tony was our sales person and he is great. I would totally recommend him and your service department to others. Thanks for all your help. dealership. Tony was our sales person and he is great. I would totally recommend him and your service department to others. Thanks for all your help. Respectfully Pat McMillan More
by JPM834
Verified CustomerEmployees Worked With
Brianna in the service department. She was awesome ??
July 02, 2026
Did a great job on the oil change at a great price as usual. Washed the car and helped me fix a twisted seat belt before I drove off. usual. Washed the car and helped me fix a twisted seat belt before I drove off. More
by cgray
July 01, 2026
Always friendly, professional, and delivers what is promised. Nice waiting area with plenty of coffee. promised. Nice waiting area with plenty of coffee. More
by Jcstnnet
June 30, 2026
Franco and the team at ken ganley Norton was amazing Franco was very knowledgeable and explained everything regarding the process the experience was easy and fast Franco was very knowledgeable and explained everything regarding the process the experience was easy and fast More
by Krivett1981
Employees Worked With
June 30, 2026
I recommend them to be one of the best friendly people I have met since I moved to Akron here from Maryland..I trust they will keep up the good work. have met since I moved to Akron here from Maryland..I trust they will keep up the good work. More
by kwasiboateng787
June 30, 2026
Everyone was friendly. Diagnosed the problem on our motorhome and contacted us on problem with the cost. They repaired it in short time. Thank you for working in time for o Diagnosed the problem on our motorhome and contacted us on problem with the cost. They repaired it in short time. Thank you for working in time for our trip. More
by dougd713
Employees Worked With
June 30, 2026
She was great but I'm not happy I was given my keys before the vehicle was ready. Had to walk right back inside for shifting issues. When I got it back again after they fixed it. The shifting issue is before the vehicle was ready. Had to walk right back inside for shifting issues. When I got it back again after they fixed it. The shifting issue is still present just now while driving rather than when going from reverse to drive. Have to take it back today I called while driving home and they couldn't take my call at the time. Then didn't receive a call back and had to call in later that day. They couldn't get me back in till Monday. More
by Rebekah
Employees Worked With
Brianna. She was great but not happy I was given my keys before the vehicle was ready. Had to walk right back inside for shifting issues. When I got it back again after they fixed it. The shifting issue is still present just now while driving rather than
June 30, 2026
She was great but I'm not happy I was given my keys before the vehicle was ready. Had to walk right back inside for shifting issues. When I got it back again after they fixed it. The shifting issue is before the vehicle was ready. Had to walk right back inside for shifting issues. When I got it back again after they fixed it. The shifting issue is still present just now while driving rather than when going from reverse to drive. Have to take it back today I called while driving home and they couldn't take my call at the time. Then didn't receive a call back and had to call in later that day. They couldn't get me back in till Monday. More
by Rebekah
Employees Worked With
Brianna. She was great but not happy I was given my keys before the vehicle was ready. Had to walk right back inside for shifting issues. When I got it back again after they fixed it. The shifting issue is still present just now while driving rather than
June 29, 2026
Came to the dealership and he was very helpful and informative. Made sure I understood exactly what deals I was getting with my purchase. informative. Made sure I understood exactly what deals I was getting with my purchase. More
by Janire-15
June 27, 2026
had a great experience with our salesman Justine. Would recommend him and this dealership to future customers. Would recommend him and this dealership to future customers. More
by Bobbi.adair
