Back

Ken Ganley Ford Norton

Norton, OH

4.8
3,626 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Contact Dealership

2835 Barber Rd

Norton, OH

44203

Directions

By Type

Showing 3,626 reviews

September 08, 2026

My part was ordered and came quicker than expected and was then put on within 2 days. We were treated as valued customers. The driver who took us home while we waited was very friendly and the whole exper More

by PhilnDeb
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Sep 09, 2026 -

Ken Ganley Ford Norton responded

We’re glad the part for your Ford Bronco Sport arrived sooner than expected and was installed within two days. Knowing you felt valued as a customer and enjoyed our friendly shuttle service means a lot to us.

September 08, 2026

The service you provide is the best. Love when I don't have to sit at the dealer to have my car serviced More

by Kayze1109
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Sep 08, 2026 -

Ken Ganley Ford Norton responded

Your note about being able to drop off your Ford Escape and skip the wait reflects how our service department prioritizes convenience. Knowing our drop-off service makes things easier means a lot to our team.

September 08, 2026

Works service performed and had a warranty item replaced. Good communication and received the vehicle back clean and ontime More

by SINCMT0210
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Sep 08, 2026 -

Ken Ganley Ford Norton responded

We’re glad the service on your Ford Expedition Max included clear communication and that your vehicle was returned clean and on time. Your feedback means a lot to our service team.

September 08, 2026

They were really cooperative and helpful. Got us and got our service done and got us back on the road without any problems. More

by Reh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Ken Ganley Ford Norton responded

We’re glad the service on your F-450 got you back on the road trouble-free. Hearing that you found our team cooperative and helpful means a lot to our service department.

September 06, 2026

Fast accurate service. Vending machines in the waiting room leave little to be desired. Appreciated the car wash! More

by JNICODEMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 06, 2026

Scott was very polite, helpful and knowledgeable. He always is and that is why I like dealing with him. The service of my truck was done on time. More

by DSHOOK408
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Sep 06, 2026 -

Ken Ganley Ford Norton responded

Your praise of Scott’s polite, helpful approach shines a light on our service commitment. Hearing that your Ford F-150 was serviced on time and that you could rely on Scott’s expertise means a lot to our team.

September 05, 2026

We were all on the same page as to the work that needed done on my car and when an unexpected issue arose they were quick to call and let me know what they found. Scott also helped me to get the best deal More

by elstaddy
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Sep 06, 2026 -

Ken Ganley Ford Norton responded

Your comments about our timely, proactive updates highlight how our service department strives to keep you informed. Scott is glad he could help you secure the best service deal for your Subaru XV Crosstrek. Hearing your kind words and five-star rating means a lot to our service team.

September 05, 2026

A very easy and excellent person to go to knows his way around cars and helped me by picking the best one for me 10/10 service More

by Andreweby20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Ken Ganley Ford Norton responded

We’re glad finding the right used Chevrolet Cruze felt easy and that our team could guide you to the perfect choice. Hearing you rate our service 10 out of 10 means a lot to us.

September 05, 2026

Excellent service 10/10 would definitely come back again for service and such an amazing job More

by Andreweby20
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Ken Ganley Ford Norton responded

We’re thrilled the service on your Chevrolet Cruze Limited felt outstanding. Knowing you’d return means a lot to our service team.

September 04, 2026

Timely, courteous, accommodating, professional ? ? I appreciated them getting me a ride to and from my home. That way I did not have to wait for hours while my car was being serviced. More

by jingram_1
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
Sep 04, 2026 -

Ken Ganley Ford Norton responded

We’re glad our shuttle service helped you avoid waiting while your Ford Escape was serviced. Your feedback means a lot to our service team.

1
...