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Ken Ganley Ford Norton
Norton, OH
3,494 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,494 reviews
July 05, 2026
Awesome job! Services were done quickly!! Tech did an awesome job! Never had an issue taking my vehicles in for service. Services were done quickly!! Tech did an awesome job! Never had an issue taking my vehicles in for service. More
by Missylea
Verified Customer
July 04, 2026
Very helpful and addressed all my concerns Handled all my recalls and is very knowledgeable recalls and is very knowledgeable More
by Lorin
July 04, 2026
They fixed a warranty problem - that left me stranded- but I picked up my truck - I was told my battery is low because the truck sat at you facility for three days / my interior lights don't work - Alan s but I picked up my truck - I was told my battery is low because the truck sat at you facility for three days / my interior lights don't work - Alan said it's because the battery is a gell battery - and I should charge it / why didn't you charge it if you new this would happen / he said bring it back / I live in Richfield / - very poor communication More
by PHIL95
July 03, 2026
Fulton took care of getting my F550 oil/filters changed in a reasonable time frame. He kept me informed of the process the entire time. in a reasonable time frame. He kept me informed of the process the entire time. More
by JASH1
Employees Worked With
July 03, 2026
Great Communication and trustworthy service details. Great communication from service members as well as trustworthy service details about work that was completed on my vehicle. Great communication from service members as well as trustworthy service details about work that was completed on my vehicle. More
by efarrenholz.business
July 02, 2026
Well my wife and I have bought 4 vehicles from your dealership. Tony was our sales person and he is great. I would totally recommend him and your service department to others. Thanks for all your help. dealership. Tony was our sales person and he is great. I would totally recommend him and your service department to others. Thanks for all your help. Respectfully Pat McMillan More
by JPM834
Employees Worked With
Brianna in the service department. She was awesome ??
July 02, 2026
Did a great job on the oil change at a great price as usual. Washed the car and helped me fix a twisted seat belt before I drove off. usual. Washed the car and helped me fix a twisted seat belt before I drove off. More
by cgray
July 01, 2026
Always friendly, professional, and delivers what is promised. Nice waiting area with plenty of coffee. promised. Nice waiting area with plenty of coffee. More
by Jcstnnet
June 30, 2026
Franco and the team at ken ganley Norton was amazing Franco was very knowledgeable and explained everything regarding the process the experience was easy and fast Franco was very knowledgeable and explained everything regarding the process the experience was easy and fast More
by Krivett1981
Employees Worked With
June 30, 2026
I recommend them to be one of the best friendly people I have met since I moved to Akron here from Maryland..I trust they will keep up the good work. have met since I moved to Akron here from Maryland..I trust they will keep up the good work. More
by kwasiboateng787
