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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,617 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,617 reviews

September 04, 2026

Timely, courteous, accommodating, professional ? ? I appreciated them getting me a ride to and from my home. That way I did not have to wait for hours while my car was being serviced. More

by jingram_1
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
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Sep 04, 2026 -

Ken Ganley Ford Norton responded

We’re glad our shuttle service helped you avoid waiting while your Ford Escape was serviced. Your feedback means a lot to our service team.

September 04, 2026

I've gone there for years. The staff is always very helpful and friendly. Never pushy More

by Tracy1764
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
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Sep 04, 2026 -

Ken Ganley Ford Norton responded

After so many years of trusting our service department, knowing we’ve been supportive and welcoming means a great deal to our service team. We’re glad the service on your Ford Escape always feels pressure-free. Alan and everyone here appreciate your loyalty over the years.

September 04, 2026

Came in for an oil change they let me know that I need a few things that needed done and got it fixed pretty quick. I had my car done and back the same day. More

by dlitten7
Recommend Dealer
Yes
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Sep 04, 2026 -

Ken Ganley Ford Norton responded

Your note about the additional repairs after your oil change and having your Ford Escape back the same day reflects our service department’s focus on efficiency. Hearing that the repair was completed quickly means a lot to our service department.

September 03, 2026

Brianna was extremely helpful took care of all the problems with my truck and the recalls. More

by Franklaury
Recommend Dealer
Yes
Employees Worked With
Brianna
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Sep 03, 2026 -

Ken Ganley Ford Norton responded

Hearing that your F-250’s issues and recalls were taken care of means a lot to our service team. We’re pleased we could address every concern and get you back on the road.

September 03, 2026

Great experience. Tom made the process quick and easy. Got the right cargo van for our needs! More

by MWARREN13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

Ken Ganley Ford Norton responded

Knowing the purchase of your Ford Transit-250 felt smooth means a lot to our team. We’re glad Tom guided you to the perfect cargo van for your needs. Thank you for the five-star review.

September 02, 2026

Professional and went above and beyond. Brittany was especially helpful. Great team effort Brittany, drivers, mechanics. Fast work and good communication. Thank you all More

by Jamz7329
Recommend Dealer
Yes
Employees Worked With
Brittany
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Sep 02, 2026 -

Ken Ganley Ford Norton responded

Knowing that you felt our service was professional and went above and beyond is rewarding. Your kind words about our drivers, mechanics, and overall teamwork mean a lot to our service department. We’re pleased we could complete the work quickly with clear communication for your Ford Explorer.

September 01, 2026

Justin was very knowledgeable and courteous and very helpful. Went over everything in the truck and how it worked More

by Lball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2026 -

Ken Ganley Ford Norton responded

Our team is pleased we could walk you through all the features of your new Ford F-350. Hearing that Justin’s expertise and courtesy made a difference means a lot to us.

September 01, 2026

Theyvare ghe best. I will get all my services there I liked the moble repair service and the fellow who worked in my car. Breanna was on top of the service being done. More

by hsimich
Recommend Dealer
Yes
Employees Worked With
Breanna in service
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Sep 01, 2026 -

Ken Ganley Ford Norton responded

Your praise for our mobile repair service and our team’s clear communication reflects exactly what we aim for. We’re honored you’ll trust us for all your future services. Hearing that our staff answered all your questions and kept you informed throughout the service on your Ford Escape means a lot to us.

September 01, 2026

Good people Good friendly service was fast and accurate very happy with my trip Omg More

by kimsisson41
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
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Sep 01, 2026 -

Ken Ganley Ford Norton responded

Knowing you found the service on your Ford Focus friendly, fast, and accurate means a lot to our service team.

August 31, 2026

We have no complaints and we appreciate Allen and knowledgeable technicians. Close by and an option for us with other car care places. More

by Mppmcoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

Ken Ganley Ford Norton responded

Hearing that you appreciate Alan and our knowledgeable technicians means a lot to our team. We’re pleased we could offer a convenient service option for your Ford Explorer.

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