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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,622 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,622 reviews

September 06, 2026

Fast accurate service. Vending machines in the waiting room leave little to be desired. Appreciated the car wash! More

by JNICODEMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 06, 2026

Scott was very polite, helpful and knowledgeable. He always is and that is why I like dealing with him. The service of my truck was done on time. More

by DSHOOK408
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
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Sep 06, 2026 -

Ken Ganley Ford Norton responded

Your praise of Scott’s polite, helpful approach shines a light on our service commitment. Hearing that your Ford F-150 was serviced on time and that you could rely on Scott’s expertise means a lot to our team.

September 05, 2026

We were all on the same page as to the work that needed done on my car and when an unexpected issue arose they were quick to call and let me know what they found. Scott also helped me to get the best deal More

by elstaddy
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
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Sep 06, 2026 -

Ken Ganley Ford Norton responded

Your comments about our timely, proactive updates highlight how our service department strives to keep you informed. Scott is glad he could help you secure the best service deal for your Subaru XV Crosstrek. Hearing your kind words and five-star rating means a lot to our service team.

September 05, 2026

A very easy and excellent person to go to knows his way around cars and helped me by picking the best one for me 10/10 service More

by Andreweby20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2026 -

Ken Ganley Ford Norton responded

We’re glad finding the right used Chevrolet Cruze felt easy and that our team could guide you to the perfect choice. Hearing you rate our service 10 out of 10 means a lot to us.

September 05, 2026

Excellent service 10/10 would definitely come back again for service and such an amazing job More

by Andreweby20
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 05, 2026 -

Ken Ganley Ford Norton responded

We’re thrilled the service on your Chevrolet Cruze Limited felt outstanding. Knowing you’d return means a lot to our service team.

September 04, 2026

Timely, courteous, accommodating, professional ? ? I appreciated them getting me a ride to and from my home. That way I did not have to wait for hours while my car was being serviced. More

by jingram_1
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
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Sep 04, 2026 -

Ken Ganley Ford Norton responded

We’re glad our shuttle service helped you avoid waiting while your Ford Escape was serviced. Your feedback means a lot to our service team.

September 04, 2026

I've gone there for years. The staff is always very helpful and friendly. Never pushy More

by Tracy1764
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
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Sep 04, 2026 -

Ken Ganley Ford Norton responded

After so many years of trusting our service department, knowing we’ve been supportive and welcoming means a great deal to our service team. We’re glad the service on your Ford Escape always feels pressure-free. Alan and everyone here appreciate your loyalty over the years.

September 04, 2026

Came in for an oil change they let me know that I need a few things that needed done and got it fixed pretty quick. I had my car done and back the same day. More

by dlitten7
Recommend Dealer
Yes
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Sep 04, 2026 -

Ken Ganley Ford Norton responded

Your note about the additional repairs after your oil change and having your Ford Escape back the same day reflects our service department’s focus on efficiency. Hearing that the repair was completed quickly means a lot to our service department.

September 03, 2026

Brianna was extremely helpful took care of all the problems with my truck and the recalls. More

by Franklaury
Recommend Dealer
Yes
Employees Worked With
Brianna
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Sep 03, 2026 -

Ken Ganley Ford Norton responded

Hearing that your F-250’s issues and recalls were taken care of means a lot to our service team. We’re pleased we could address every concern and get you back on the road.

September 03, 2026

Great experience. Tom made the process quick and easy. Got the right cargo van for our needs! More

by MWARREN13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

Ken Ganley Ford Norton responded

Knowing the purchase of your Ford Transit-250 felt smooth means a lot to our team. We’re glad Tom guided you to the perfect cargo van for your needs. Thank you for the five-star review.

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