Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Norton
Norton, OH
3,720 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,720 reviews
November 01, 2026
She first let me know the tire I needed was not in stock & would have ot there the next day. I went the next day & got it put on. She was also very pleasant. & would have ot there the next day. I went the next day & got it put on. She was also very pleasant. More
by norsheba
Verified Customer
October 31, 2026
Sam in parts dept wonderful man. Allen is also a great service advisor! Thank you! Allen is also a great service advisor! Thank you! More
by Mppmcoop
October 30, 2026
Great customer service & work was performed as requested. The technician I might have a problem with the lug nuts. The technician I might have a problem with the lug nuts. More
by norsheba
Employees Worked With
October 30, 2026
Upon arriving at the dealership I was treated with great kindness. I had a recall on my explorer with emission issue. I bought a new iPhone 18 and was having trouble connecting to the Apple car play. The te kindness. I had a recall on my explorer with emission issue. I bought a new iPhone 18 and was having trouble connecting to the Apple car play. The technician that was going to update my recall issue took the time to help me with my phone. He figured it out instantly, I was so grateful for his assistance. This dealership will be my go to for any upcoming repairs that I might have. Thank you More
by Cope
October 30, 2026
Upon arriving at the dealership I was treated with great kindness. I had a recall on my explorer with emission issue. I bought a new iPhone 18 and was having trouble connecting to the Apple car play. The te kindness. I had a recall on my explorer with emission issue. I bought a new iPhone 18 and was having trouble connecting to the Apple car play. The technician that was going to update my recall issue took the time to help me with my phone. He figured it out instantly, I was so grateful for his assistance. This dealership will be my go to for any upcoming repairs that I might have. Thank you More
by Cope
October 29, 2026
I went for an oil change and they did an excellent job and let me know I needed brakes also, I just want to say thanks for going beyond. and let me know I needed brakes also, I just want to say thanks for going beyond. More
by odenteri
October 29, 2026
After I contacted the dealership to tell them what I thought the problem was. It was confirmed the parts were ordered and the car was fixed in less than 24 hours. Thank you for the loaner and thank you thought the problem was. It was confirmed the parts were ordered and the car was fixed in less than 24 hours. Thank you for the loaner and thank you for taking such great care of my car. More
by Sheepdogs0
