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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,471 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,471 reviews

June 23, 2026

Very quick to get us in for service and very pleasant! We'll continue to do business with Ganley Ford in the future! More

by Coeks
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
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Jun 23, 2026 -

Ken Ganley Ford Norton responded

It’s great to hear we got your Mustang Mach-E in for service so quickly and made the experience pleasant. We appreciate your continued trust and look forward to welcoming you back for future maintenance.

June 23, 2026

Everyone was very nice and the waiting was not bad at all. I like that they called me to set up the appointment on the recall and confirmed several times. More

by Jhulin
Recommend Dealer
Yes
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Jun 23, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for letting us handle your Ford Escape recall service. We’re glad our team’s calls and confirmations kept everything organized and that your wait was comfortable. We appreciate your feedback and look forward to assisting you again.

June 22, 2026

The entire staff is great. I wouldn’t take my car anywhere else for service More

by tbyers4522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Ken Ganley Ford Norton responded

It’s wonderful to hear our staff earned your confidence. We look forward to keeping your Ford running smoothly each time you stop by.

June 21, 2026

Excellent communication and good knowledge of service provided Most people that have there vehicles serviced are hesitant to deal with a female.but i have learned that there are a lot of females that are More

by Timwest1124
Recommend Dealer
Yes
Employees Worked With
Brianna Dantz
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Jun 21, 2026 -

Ken Ganley Ford Norton responded

Thank you for highlighting our communication and service expertise with your Ford Escape. It’s especially meaningful to hear from someone with decades of experience in advising, and we’re pleased our team member delivered such a positive experience.

June 21, 2026

I had a good experience with ganley ford They fixed my catalytic converter for me More

by brucesturgis82
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
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Jun 23, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for the positive review! We are glad to hear that our team was able to fix your catalytic converter. We take pride in providing quality service to our customers. Come back and see us again!

June 20, 2026

Franco is a true professional! From the first phone call all the way through the sales process & delivery he made it informative & positive & fun. Great, friendly, hard working guy More

by Big Dawg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2026 -

Ken Ganley Ford Norton responded

It’s wonderful to hear Franco D. made your experience with the new Ford Maverick informative, positive and fun from your initial call through delivery. He takes pride in a friendly, hardworking approach at every step. Thanks for sharing your feedback and we look forward to assisting you again.

June 20, 2026

Justin and Dave were great. Best experience buying a vehicle we have ever had. Totally good and different vibes as soon as you walk in. Dave and Justin were very nice and worked More

by brandon.woodliff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2026 -

Ken Ganley Ford Norton responded

We’re thrilled David and Justin made your used Dodge Ram 1500 purchase so enjoyable, even with a busy toddler in tow. It’s wonderful to hear the atmosphere felt welcoming from the moment you arrived. Thank you for recommending us to others!

June 19, 2026

Justin is knowledgeable and a "w" sigma. He helped us with more than 67 questions and knew how to answer them all. Ngl I'd recommend. 🔥 💯 More

by JSherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Ken Ganley Ford Norton responded

We’re delighted Justin could answer all your numerous questions during your Ford purchase. Thank you for recommending us!

June 19, 2026

I feel my appointment took too long. It's was scheduled for 1:00 and I didn't leave until 315. Everyone was nice and completed the job correctly. More

by Roni Steed
Recommend Dealer
Yes
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Jun 22, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 18, 2026

The entire process from start to finish was professional and hassle-free. Communication was excellent, and I appreciated the time taken to thoroughly diagnose the concern and explain the findings. Ashley an More

by ADAM.ROBERTSON.81
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
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Jun 19, 2026 -

Ken Ganley Ford Norton responded

We appreciate your five-star review of the service on your Ford. We’re pleased that Ashley and our service team kept you informed throughout the diagnosis and that the proactive loaner vehicle made your visit easy.

Jun 21, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for taking the time to leave such a kind review! We always strive to provide excellent service and it's great to hear that our team made your experience hassle-free. We're glad you appreciated our thoroughness and loaner vehicle option. Your satisfaction is our top priority.

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