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Ken Ganley Ford Norton

Norton, OH

4.8
3,439 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,439 reviews

June 05, 2026

Good I was pleased with the work performed and the pleasant friendly staff Good good More

by carlvelleca60
Recommend Dealer
Yes
Employees Worked With
Technician Michael
June 05, 2026

Vinny was very helpful and knowledgeable. He wasn’t pushy, but he was willing to offer any advice. More

by Freddiebracken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Demercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2026

The whole interaction was pleasant and enjoyable. Justin listened to what we were looking for in a vehicle and did an outstanding job providing excellent customer service service during and after the More

by barndrex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Ken Ganley Ford Norton responded

We’re delighted to hear your experience was so enjoyable. Justin’s attentive support before and after your Subaru Impreza purchase means a lot to our team. We look forward to helping you again whenever you need us.

June 04, 2026

The staff is friendly and informative about vehicle maintenance, but they don’t pressure customers. The service is fast. More

by John
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Jun 04, 2026 -

Ken Ganley Ford Norton responded

We appreciate you noting how friendly and informative Scott and our team were while servicing your Ford F-150. It’s great to know the visit felt pressure-free and that the work was completed quickly. We look forward to assisting you on your next maintenance visit.

June 04, 2026

Sales slip. I already responded to the email. I already responded to the dealer rated.Email, and it just came through again.Asking me for my feedback. More

by mgood2
Recommend Dealer
Yes
Employees Worked With
That says Brianna on the cell slip, but there's another lady that helped me also.
Jun 05, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 03, 2026

Good service but would have preferred better communication. I had to call twice for updates and would have rather had gotten calls instead of me having to call them. More

by DANANDGERIBALL
Recommend Dealer
Yes
June 03, 2026

There's nothing worse than when you go to have a basic oil change somewhere and they try to upsell you and tell you all these things that will possibly go wrong with your car if you don't do this, this, a More

by Mary G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Ken Ganley Ford Norton responded

We’re glad to hear our team kept your Ford Bronco Sport’s oil change straightforward and avoided unnecessary upsells. Thank you for trusting us with your service needs. We appreciate your feedback!

June 03, 2026

Very Helpful and quick easy to understand very polite and kind. I will go back to them for my next purchase also!! More

by JOHNWARLOP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Ken Ganley Ford Norton responded

We’re thrilled you found our team helpful, polite, and kind while making everything quick and easy to understand. Thank you for choosing us for your pre-owned Ford F-250. We look forward to assisting you on your next visit.

June 02, 2026

Appreciate the prompt, efficient and professional service. Brought the Ford F-150 in for service. More

by jcda2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Ken Ganley Ford Norton responded

Thank you for the five-star rating. We’re glad the service on your Ford F-150 was prompt, efficient and professional. We look forward to assisting you again.

June 02, 2026

Tom is always there when I need help. I trust him to take care of me and my company. More

by MIKE@NARAGONCOMPANIES.COM
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Ken Ganley Ford Norton responded

It’s wonderful to know Tom has been there whenever you needed assistance and has earned your trust. Thank you for choosing us for service on your Ford Explorer and for relying on us for your company’s needs. We look forward to assisting you again.

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