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Ken Ganley Ford Norton
Norton, OH
3,537 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,537 reviews
July 20, 2026
Website brought me in, Justin sealed the deal with his kindness and professionalism. Was like dealing with family! Love that for my son and I! Big giant thank you!! 😊 kindness and professionalism. Was like dealing with family! Love that for my son and I! Big giant thank you!! 😊 More
by Jennifercooke81
Employees Worked With
Other Employees :
The detailer gentleman did a fantastic job!
July 20, 2026
No one called me from the dealership to give me an update on my car. When my car was delivered, they just handed me the paperwork. Also, the driver did not put my seat back in place. And he turned on my radi on my car. When my car was delivered, they just handed me the paperwork. Also, the driver did not put my seat back in place. And he turned on my radio and changed the station. I don't appreciate that, but no one called me about my car and told me, you know the findings, you know, of my car, they just dropped off the paperwork. More
by Katrenahenry
Verified CustomerJuly 18, 2026
Justin was friendly and helpful! He listened to what we wanted and worked with us to find the vehicle that worked for us! He and the staff were willing to stay after hours and make s He listened to what we wanted and worked with us to find the vehicle that worked for us! He and the staff were willing to stay after hours and make sure we could get the vehicle! They were all great and I appreciate their help in getting our family the car we needed! More
by reedy2626
July 18, 2026
Great job. Very efficient The team did a great job and the overall timeline was very fast. Very efficient The team did a great job and the overall timeline was very fast. More
by Jtramonte
July 18, 2026
Great job. Very efficient The team did a great job and the overall timeline was very fast. Very efficient The team did a great job and the overall timeline was very fast. More
by Jtramonte
July 18, 2026
Great job. Very efficient The team did a great job and the overall timeline was very fast. Very efficient The team did a great job and the overall timeline was very fast. More
by Jtramonte
July 18, 2026
Great customer service Every one I have worked with over the years has been good and very professional. I have a Lincoln but choose your dealership for my service needs the years has been good and very professional. I have a Lincoln but choose your dealership for my service needs More
by Nancy
July 18, 2026
Great customer service The girl in customer service went above and beyond to help me. She represents the dealership greatly. above and beyond to help me. She represents the dealership greatly. More
by Nancy
July 18, 2026
Very very nice people work there. All t h e service writers are very knowledgeable about Ford cars All t h e service writers are very knowledgeable about Ford cars More
by ediestudy47
July 18, 2026
Okay I have never had a problem with the service department. We have purchased 7 cars from Ganley over the years. department. We have purchased 7 cars from Ganley over the years. More
by ediestudy47
