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Ken Ganley Ford Norton

Norton, OH

4.8
3,281 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,281 reviews

December 09, 2025

Not up to their usual standards. Car was late being ready and they had to be corrected/reminded on the tire pressure. Also no car wash. More

by Mpritchett
Recommend Dealer
No
Employees Worked With
Ashley Neely
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
December 08, 2025

Franco helped me order my new 2025 Ford F15 and it just came in! Thank you so much for all your hard work! More

by mkoenig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2025 -

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

Dec 10, 2025 -

Ken Ganley Ford Norton responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Ford Norton. If you have any further questions, please don't hesitate to reach out!

December 07, 2025

John Massalini was great to work with. He explained the truck well. He made the process of buying a new truck easy. Great guy and would use again. More

by www.tminges
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Massolini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

December 03, 2025

John made our experience easy & painless! It was a very pleasant experience. We love our new Ranger Raptor! More

by bjohnsen0418
Recommend Dealer
Yes
Employees Worked With
John Massolini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

December 03, 2025

Franco was the best Sales Person I have had, hands down! He went way above and beyond to get me exactly what I was looking for! More

by boutinmomma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

December 02, 2025

On time and work completed as requested. Waiting room was comfortable and interesting coffee machine. More

by JNSPUTT
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
Dec 02, 2025 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

December 01, 2025

Sam, John, and Kevin, and Craig worked in unison to get the deal done. Very helpful, understanding, and knowledgeable! More

by Expedition
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

December 01, 2025

Sam was wonderful, thoughtful, and very sweet throughout this whole process! We highly recommend working with him if you’re in the market for a new car. More

by sarahcseidel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind words! We are thrilled to hear that Sam provided you with excellent service. We appreciate your recommendation and look forward to working with you again in the future.

November 30, 2025

Anthony Zuppe was very informative and helpful. Made buying a car an easy experience. He even took time to explain some of the features after we bought the car. More

by Sunshineheather
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 28, 2025

Great experience! Samuel met me as I walked to the door. Talked briefly, discussed vehicle possibilities, found a vehicle, test drove, worked out details. On my way i More

by ronlarabee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2025 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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