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Ken Ganley Ford Norton

Norton, OH

4.8
3,526 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,526 reviews

July 17, 2026

What I needed done was done. My only complaint is the service record was incomplete. I will ask Monday when I come in with the 3rd car what needs attention on the Ford More

by rwilson0307
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
Jul 18, 2026 -

Ken Ganley Ford Norton responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you have any further questions, please give us a call. We're always happy to help!

July 17, 2026

Service was great and the vehicle is running great. Ashley was easy to deal with. She was very helpful in getting the parts order and put on in a timely manner. More

by tomlucey08
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Jul 17, 2026 -

Ken Ganley Ford Norton responded

Delighted to hear your Ford Expedition Max is running smoothly after service. Ashley will be pleased her efforts to secure and install the parts promptly made everything easy for you. Thank you for trusting us with your vehicle.

July 17, 2026

Always have received great service. Friendly, professional and provides fast service. Have taken my vehicles there for the last 6 years. More

by Missylea
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Jul 17, 2026 -

Ken Ganley Ford Norton responded

Thank you for trusting us with your Ford Explorer for the past six years. Ashley and our team are glad to deliver friendly, professional, and fast service each time. We look forward to assisting you again.

July 16, 2026

Super friendly and knowledgeable. Got my motor home in and out quickly and affordably. Will go there again if need be. More

by mikezolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Ken Ganley Ford Norton responded

Thank you for highlighting Fulton’s friendly and knowledgeable service. We’re glad we could make your Ford motor home visit both efficient and affordable, and we look forward to helping you again.

Jul 18, 2026 -

Ken Ganley Ford Norton responded

Hi, we are so happy to read such a great review about Ken Ganley Ford Norton! We can't wait to see you again, have a great day.

July 16, 2026

Ashley answered all of our questions prior to the service and then after as well. We were very pleased with the time it took as well. More

by JTKRUG43
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Jul 16, 2026 -

Ken Ganley Ford Norton responded

Thank you for the 5-star rating. We’re delighted Ashley answered all of your questions before and after service and that we finished it quickly. Let us know if you need anything else for your Ford.

July 16, 2026

Have always received first class treatment at the facility Appreciate the honesty and professionalism on every visit. More

by Coiner27
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Jul 16, 2026 -

Ken Ganley Ford Norton responded

It’s wonderful to know that each visit for your Ford Taurus service feels first class. We’re grateful for your recognition of the team’s honesty and professionalism. Ashley and the entire crew look forward to assisting you next time.

July 16, 2026

The best! They always listen to my issues and do their best to fix it. Honest and fair More

by J_ECK24
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
Jul 16, 2026 -

Ken Ganley Ford Norton responded

We’re delighted our team could attentively address your Ford F-150 concerns and deliver honest, fair service. Thank you for your kind feedback, and please reach out to Alan for any future needs.

July 15, 2026

Thanks I came, you serviced my truck and you washed my truck, you rotated my ears all while I watched friends. Thanks again. And for sure... 5 STARS ! More

by bsheaffer55.bs
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Jul 16, 2026 -

Ken Ganley Ford Norton responded

Thank you for bringing your Ford F-150 in for service and wash. We’re glad we could take care of everything while you enjoyed watching Friends. Thank you for the five stars.

Jul 17, 2026 -

Ken Ganley Ford Norton responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 15, 2026

Throughout this process at Ganley, Vinny and the associated staff have been superb in their delivery. I was assuredly pleased by their steadfast aim and commitment throughout the sales process. Defi More

by Joedimos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Demercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2026 -

Ken Ganley Ford Norton responded

We appreciate you highlighting Vincent and our team’s dedication during your used Honda purchase. Your recommendation means a great deal and we’re glad our commitment stood out throughout the process.

July 15, 2026

Desmond took good care of my needs with the purchase of my new car Great More

by will2168
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kirchenbauer
Jul 15, 2026 -

Ken Ganley Ford Norton responded

Thank you for your feedback. We’re thrilled our team could meet your needs during the purchase of your new car and look forward to assisting you again.

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