Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,408 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Contact Dealership
View Awards

2835 Barber Rd

Norton, OH

44203

Directions

By Type

Showing 3,408 reviews

May 19, 2026

Just did fine, he did great! We would recommend for sure. Thank you for being fun to work with! More

by donp75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2026

Was very happy with the service! Justin was excellent and did everything he could for us to close the deal. More

by KRU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2026 -

Ken Ganley Ford Norton responded

Thank you for choosing a new Ford Expedition and sharing your feedback. We’re delighted Justin provided excellent support to wrap up your purchase smoothly. Enjoy your Expedition, and we look forward to helping you again.

May 15, 2026

Justin was an excellent Sales person to work with and took care of everything for me. I would highly recommend him to anyone in the future! More

by ydoug58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Ken Ganley Ford Norton responded

It’s wonderful to know Justin delivered attentive support and managed every detail. We appreciate your recommendation and look forward to assisting you again.

May 14, 2026

Very professional and helpful in finding a god solution to finance a vehicle purchase. Would definitely recommend again. More

by Contact.henryjackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Demercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Ken Ganley Ford Norton responded

We’re thrilled our finance team was able to find a financing solution for your Hyundai. Vincent and the rest of our staff appreciate your recommendation and look forward to helping you again.

May 14, 2026

I paid $ and expected good service. I never got a pat on the back doing my job. More

by Killerdiller34
Recommend Dealer
Yes
Report | Print
May 16, 2026 -

Ken Ganley Ford Norton responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2026

Took my 2020 Ford F 150 to get a leak in sun roof. Found out the drains were clogged. No charge great experience More

by mace.raymond50
Recommend Dealer
Yes
Report | Print
May 13, 2026 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with your 2020 Ford F-150. We’re glad our service team found and cleared the clogged sunroof drains at no charge. We appreciate your 5-star rating and look forward to assisting you again.

May 13, 2026

Great experience, very professional and explained everything to me Would recommend Ganley to all my friend's More

by mace.raymond50
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Report | Print
May 13, 2026 -

Ken Ganley Ford Norton responded

We’re pleased that Scott and our service team provided clear explanations throughout your Ford F-150 service. It’s great that the process felt professional from start to finish. Thank you for recommending us to your friends.

May 13, 2026

I was quoted a diagnostic for $189. I had my truck towed in for the diagnostic. Everything is great up to this point, I am assured that I will know what is wrong with my vehicle for $18 More

by jimhrubik2
Recommend Dealer
No
Employees Worked With
Scott Spath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Report | Print
May 17, 2026 -

Ken Ganley Ford Norton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 12, 2026

The vehicle was way overpriced they listed it 23800 then it didn’t sell at that price so they raised it to 25,800 and when I asked to negotiate they said there was no wiggle room on it. I was in a pinch and More

by AGDEXPRESS01
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Duggan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2026 -

Ken Ganley Ford Norton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

May 12, 2026

Alan has helped me a few times, very professional, explains things well, kept me informed, gave me options. More

by mouse271
Service Time
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2026 -

Ken Ganley Ford Norton responded

We appreciate you sharing your experience with Alan’s professional approach and clear explanations. It’s great to hear he kept you informed and provided helpful options during your visits. We look forward to assisting you and your Ford again.

1
2
...
341