Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,368 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Contact Dealership
View Awards

2835 Barber Rd

Norton, OH

44203

Directions

By Type

Showing 3,368 reviews

April 11, 2026

Fast, efficient, easy to work with. Would definitely purchase another vehicle from them. Vince and Craig made it a very easy and enjoyable process. More

by AWigley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Demercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2026 -

Ken Ganley Ford Norton responded

We’re glad Craig and Vincent made your Buick purchase fast and efficient. Thanks for the five-star rating, and we look forward to assisting you again.

April 10, 2026

I was so happy that everyone was so helpful in the whole experience. It has been a long time since I had to buy a car. The world has changed and so has the world of automobiles. More

by herbnarts1
Recommend Dealer
Yes
Employees Worked With
Desmond
Report | Print
Apr 11, 2026 -

Ken Ganley Ford Norton responded

We’re thrilled our team could make your recent vehicle purchase smooth and helpful. It’s great to know we guided you through today’s evolved automotive landscape after so many years. Please reach out if there’s anything else we can assist you with.

Apr 13, 2026 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind words! Our team is dedicated to providing exceptional service and making the car buying process as smooth as possible. We appreciate your business and hope you enjoy your new car!

April 10, 2026

Thanks Franco for all you’ve done. The car is great and the service was even better. I’d highly recommend anyone to stop here and get you new car. More

by Kishaslaws
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2026 -

Ken Ganley Ford Norton responded

We’re delighted Franco D. could help with your Chevrolet purchase and that our service met your expectations. Your recommendation means a lot to our team and we look forward to serving you again.

April 08, 2026

The dealership treated me fairly and with excellent service. They put me in my next lease. Very happy More

by Lorin
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Chapman
Report | Print
Apr 08, 2026 -

Ken Ganley Ford Norton responded

Thank you for sharing your feedback. We’re delighted our team treated you fairly and delivered excellent service in securing your next lease. Congratulations on your new Ford F-150 and enjoy every drive.

April 07, 2026

I LOVE Alan. 😍 I LOVE Alan😍 I LOVE Alan😍I LOVE Alan😍 I LOVE Alan😍 More

by richardsonr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2026 -

Ken Ganley Ford Norton responded

Receiving feedback like this brightens our day. We’re thrilled Alan provided outstanding support while servicing your Ford. Thank you for the five-star rating.

April 02, 2026

Quick response and service! Thank you for the great job. They helped get it covered under extended wattanty! More

by adamjprokop62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2026 -

Ken Ganley Ford Norton responded

Pleased to hear our team responded quickly and secured coverage under your Ford’s extended warranty. Ashley appreciated the chance to assist during your service visit. Thank you for the five star rating.

April 01, 2026

Excellent dealership! We dealt with Franco and he was very prompt on getting back to us with information. We got a very good deal and highly recommend. Thank you! More

by activehook2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2026 -

Ken Ganley Ford Norton responded

Thank you for choosing us for your used Honda and for sharing such positive feedback. Franco D. is glad his prompt responses helped, and we’re happy the deal met your expectations. We appreciate your recommendation and look forward to assisting you again.

April 01, 2026

Vinny was helpful and patient, but never pushy. A big help through my struggles between what I thought I should buy and what I wanted to buy. More

by rich12/14
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vincent Demercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2026 -

Ken Ganley Ford Norton responded

We appreciate you highlighting Vincent’s patience and guidance as you weighed your choices. Congratulations on your new Ford Ranger and enjoy every drive.

March 27, 2026

The original deal we agreed to was 'locked up' in the desk of our sales guy. More

by fhlgompers
Recommend Dealer
No
Employees Worked With
Craig Douglas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Douglas
Report | Print
Mar 30, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Mar 30, 2026 -

Ken Ganley Ford Norton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 30, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 23, 2026

Always courteous and thorough service, and they have a great group of drivers to come pick you up or take you home when you need it. Never had a 'bring it back' issue either. Honored their time commitment More

by daugherty1018
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Mar 24, 2026 -

Ken Ganley Ford Norton responded

We appreciate your 5-star feedback. It’s great to know our team delivered courteous, thorough service for your Ford F-250 and that our drivers made transportation seamless. We’re glad we could honor your schedule and offer fair pricing.

1
2
...
337