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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,558 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,558 reviews

July 29, 2026

Very professional, dependable service! ! They treat my vehicle like it is there own!! Always done right the first time!! More

by adamsiebarth1
Recommend Dealer
Yes
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Jul 29, 2026 -

adamsiebarth1 responded

Exceptional, professional service on all my vehicles!!

July 28, 2026

I am always greeted as soon as I walk in. Everyone is friendly and treats me well. The work is always excellent and done in a timely fashion. More

by mccann.peggy76
Recommend Dealer
Yes
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Jul 29, 2026 -

Ken Ganley Ford Norton responded

We are thrilled to hear our team offers a warm greeting and friendly support whenever you visit. It’s great that your Ford Escape receives excellent, timely work. Thank you for sharing your experience, and we look forward to your next visit.

July 28, 2026

Informative, helpful, and knowledgeable. I really like the atmosphere there and everyone is so friendly and there's coffee to keep me sane. More

by JUNELKITCHENS1111
Recommend Dealer
Yes
Employees Worked With
The nice lady at the service department desk.
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Jul 28, 2026 -

Ken Ganley Ford Norton responded

Thank you for highlighting our team’s expertise and welcoming atmosphere. We’re glad the coffee adds a bit of comfort during your visit. We appreciate your trust in our Ford service and look forward to helping again soon.

July 28, 2026

Aligned front and rear. Said in specification now. True test will be if ties wear. More

by David.Benedejcic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2026 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, David. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 28, 2026

Ashley does a great job, she keeps me constantly up to date and is very professional. Overall the dealer does a great job More

by Mmaxymiv
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
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Jul 28, 2026 -

Ken Ganley Ford Norton responded

Thank you for the wonderful review. We’re pleased Ashley kept you informed and maintained a professional approach while servicing your Ford Explorer. We appreciate your feedback and look forward to assisting you with any future needs.

July 28, 2026

I took a friend to Ken Ganley Ford Norton to look at a used vehiocle. Jack Leonhard was the sales advisor. Jack was very personable and profesional and helped my buddy Joe. Joe selected a used Nissan a More

by DavidM0604
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Ken Ganley Ford Norton responded

We’re delighted you and your friend had such a positive experience exploring our used Nissan selection. Jack is pleased his helpful guidance made the purchase and delivery process seamless for Joe. Congratulations on the new Nissan and thanks for sharing your feedback.

July 26, 2026

Excellent service. Clean facility. Courteous and accommodating service techs. Answered any questions or concerns that I had. More

by MICKEY MANACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

Ken Ganley Ford Norton responded

Wonderful to read about your experience in our clean facility. We’re pleased that our technicians were courteous, accommodating, and answered your questions about your Ford. Fulton and our team appreciate your feedback and look forward to assisting you again.

Jul 28, 2026 -

Ken Ganley Ford Norton responded

Hi Mickey, thank you for your kind review! We are delighted to hear that you had an excellent experience at our facility. Our team is dedicated to providing top-notch service and making sure all of our customers' questions and concerns are addressed. We greatly appreciate your business.

July 26, 2026

I call for a cost estimate and the service was a lot more expensive than what I was quoted More

by JEFF.HARAMIS
Recommend Dealer
No
Employees Worked With
Scott Spath
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
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Jul 29, 2026 -

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 26, 2026

We recently bought another car and Dave was really great with us. He patiently answered all our questions and was very polite and friendly. More

by EKMARRIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2026 -

Ken Ganley Ford Norton responded

We’re grateful you chose us again for your used Lincoln. We’re glad David took the time to answer all your questions with politeness and patience. We appreciate your loyalty and look forward to serving you again.

July 25, 2026

Al was very professional and knowledgeable. He helped me save money to the Goodwill Ford program and I am very very appreciative for Al taking care of that. I love my Ford truck and it could’ve More

by SCBITECOFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2026 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with Alan and our service team. We’re glad he helped navigate the Goodwill Ford program and that our technicians completed the repair promptly. Enjoy your Ford and safe travels with the loaner we provided.

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