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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
242 Reviews
Call Service Center (440) 585-1000

242 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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May 08, 2024

Excellent service with caring staff. Treated with respect & work done well & explained to me in detail. More

by lo0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Ken Ganley Subaru Wickliffe responded

We're so glad to know you had a positive experience with our team at Ken Ganley Subaru Wickliffe. We always strive for excellent service and clear communication, thank you for acknowledging that!

May 10, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 06, 2024

The people at Ganley are super. The service is done efficiently and expertly. I will always have my car taken care of at this dealership. More

by She
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
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May 06, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to know you've had such positive experiences with our service team at Ken Ganley Subaru Wickliffe. We look forward to continuing to take care of your automotive needs in the future!

Helpful
April 30, 2024

Visiting from out of state with unexpected need for service. Was helped at once with great care and consideration by all staff!! Wonderful job! More

by thardy9539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Ken Ganley Subaru Wickliffe responded

We're so glad we could assist you during your unexpected visit at Ken Ganley Subaru Wickliffe! Thanks for acknowledging our team's effort. Safe travels back home!

Helpful
April 23, 2024

Jason is the best Service Manager I’ve had the pleasure to work with. Thank you, Jason! More

by rstaple12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Ken Ganley Subaru Wickliffe responded

We really appreciate you taking the time to leave Ken Ganley Subaru Wickliffe this awesome review, thank you!

Helpful
April 18, 2024

Service was quick and through. The waiting lounge was clean and comfortable. Service performed at a competitive cost. More

by p. j.holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know you found our service quick and thorough at Ken Ganley Subaru Wickliffe. We strive for a comfortable environment while providing competitive pricing, so it's great to see we hit the mark! Thanks for your feedback.

Helpful
April 18, 2024

The service adviser was friendly and clear about what was to be done and how much it would cost. More

by Dr. Compustien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Beck
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Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

We're happy your service visit was so positive. Thank you for choosing Ken Ganley Subaru Wickliffe!

Helpful
April 17, 2024

Ganley was very friendly and completed the six month services in a very prompt manner plus a car wash. More

by j?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know you had a positive experience with our service team at Ken Ganley Subaru Wickliffe. Thanks for the review and we hope your car is feeling fresh after its wash!

Helpful
April 05, 2024

Very helpful. Explained what needed to done the cost and about how long it would take. Offered transportation home. I decided to wait. Kept me informed until my ca More

by Ms Trinity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Ms.Trinity! We're glad to know that our team at Ken Ganley Subaru Wickliffe was able to provide you with excellent service and keep you informed throughout the process. Thanks for sharing your experience!

Helpful
March 30, 2024

I love this dealership. I like going in for service and they know my name. More

by BILLSMITH7843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Swansinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla LaMonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Ken Ganley Subaru Wickliffe responded

We really appreciate you taking the time to leave Ken Ganley Subaru Wickliffe this awesome review, thank you!

Helpful
March 22, 2024

The service department solved what I thought was going to be a complicated problem quickly and easily and at no cost to me, and they arranged a Lyft ride to bring me back o the dealership so I could drive my More

by dianeeden120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Mar 24, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
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