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Garavel Subaru
Norwalk, CT
6,887 Reviews
Garavel Subaru is CT's fastest-growing Subaru dealership.
2025 DealerRater.com Dealer of the Year Award winner.
Free Lifetime Warranty on all new cars
Every used car comes with 1 of 4 warranty levels. With available additional coverage.
BEST price guarantee on all vehicles.
Trade-in values provided by Kelley Blue Book.
Proceeds from each car support a local charity each month.
Subaru Service
- Genuine Subaru parts installed by Factory-Trained technicians
- Free courtesy shuttle
- Comfortable waiting area with free WIFI, coffee, tea, water, and snacks
- Loan cars available for major services
- 12 month/ 12,000 mile parts and labor guarantee on all work
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 6,887 reviews
May 14, 2025
Michele was professional, honest and on top of everything. She is easy to work with and knows her stuff! A+ Highly recommend. everything. She is easy to work with and knows her stuff! A+ Highly recommend. More
by Steve
Employees Worked With
May 14, 2025
Exceptional experience throughout the entire process. Michele and Tom were outstanding. I would highly recommend Garavel Subaru. Thank You! Michele and Tom were outstanding. I would highly recommend Garavel Subaru. Thank You! More
by Jimneilsen418
May 14, 2025
I rarely write reviews, but my experience with Garavel Subaru was so frustrating and disappointing that I feel compelled to warn others. From start to finish, the communication from this dealership was ab Subaru was so frustrating and disappointing that I feel compelled to warn others. From start to finish, the communication from this dealership was abysmal. Calls and emails routinely went unanswered, and when I did get a response, it was often vague, rushed, or dismissive. At no point did I feel like a valued customer — instead, I felt like an inconvenience. My salesperson, Rudy, was polite but seemed to know less about the vehicles than most customers. It was difficult to get clear, informed answers, and I often had to do my own research to understand key features and differences between models. To make matters worse, I was upsold on warranty add-ons at the end of the process — products that were presented as offering comprehensive coverage, including protection for failed electronics. Unfortunately, this turned out to be misleading. When issues arose, I learned the warranty didn’t actually cover what was promised. This felt deceptive and left me with a costly plan that offered little real value. I’ve been so frustrated with this experience that I’ve begun drafting emails to Senator Blumenthal’s office regarding what I believe is price gouging and misrepresentation in auto warranty sales. When I reached out to Subaru of America for help, I received minimal support. They either couldn’t or wouldn’t intervene, and their lack of follow-through made it clear that customer satisfaction ends the moment you leave the showroom. More
by Charles
May 12, 2025
Joe was very patient and efficient. I had a great experience, very professional, knowledgeable and helpful. Very happy with my car and experience. Great service! and everyone seems to I had a great experience, very professional, knowledgeable and helpful. Very happy with my car and experience. Great service! and everyone seems to work like a team. Made the process easier to deal with. Would recommend! More
by lillynaco
May 12, 2025
Joe was great to work with, he is knowledgeable and professional. I highly recommend him! professional. I highly recommend him! More
by marianneventrice
Employees Worked With
May 07, 2025
David Novik was very thorough in helping me "build" the Ascent car that I wanted. He followed the two month process of getting the car, and keeping me in touch with phone calls. Ascent car that I wanted. He followed the two month process of getting the car, and keeping me in touch with phone calls. More
by bobamen
May 07, 2025
Great service; great deal; VERY professional team, across the board!!! I highly recommend this dealership. 5 stars!! the board!!! I highly recommend this dealership. 5 stars!! More
by paulmccurdy
Employees Worked With
May 03, 2025
Easy process with no extra costs or surprises. Dave Novik patiently answered all my questions and was very helpful I would definitely recommend this dealership, Dave Novik patiently answered all my questions and was very helpful I would definitely recommend this dealership, More
by suesmirnoff
May 03, 2025
I had a great car buying experience at Garavel Subaru. Sales consultant Joel was very knowledgable and helpful throughout the process and I walked away very happy with the purchase. Sales consultant Joel was very knowledgable and helpful throughout the process and I walked away very happy with the purchase. More
by Francis
May 01, 2025
I love everything from Subaru , the sales person (Mitchell) super nice, friendly and cooperative with all the questions 🫶🙏 (Mitchell) super nice, friendly and cooperative with all the questions 🫶🙏 More
by Luzmig
