
Garavel Subaru
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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I contacted Danny, as I had always worked with him at Subaru Stamford. Since he left there, their service department has declined considerably. I did not feel comfortable the last few times I was there. Subaru Stamford. Since he left there, their service department has declined considerably. I did not feel comfortable the last few times I was there. Though Garavel is not as convenient for us, I reached out to Danny to look at my Outback. He and Rodrigo were very professional and assisted me with all my questions. Needles to say the amount of work that was needed, having only just had the car to Stamford Subaru about 3 1/2 months ago was incredible. (Had four new tires done at Stamford at the end of July- told it was needed before I had planned a trip away- meanwhile the shocks and struts were in terrible condition) I have scheduled our Legacy for service next week with Danny and his crew, and will continue to go there now than back to Stamford. More

Dave was an absolute pleasure to work with! Very accommodating, not pushy, attentive. Great experience. accommodating, not pushy, attentive. Great experience. More

Great dealership. The staff is amazing. Marjorie is accommodating. She made sure I got the car that I wanted. She is one of their best employees. I am highly pleased with their customer service. Highly accommodating. She made sure I got the car that I wanted. She is one of their best employees. I am highly pleased with their customer service. Highly recommended. I will buy from this dealership again. 10/10 More
Two things set this service department apart from, and puts them ahead of many others. First they LISTEN to your issues before recommending a course of action. Then, they give you options to address puts them ahead of many others. First they LISTEN to your issues before recommending a course of action. Then, they give you options to address them. These acivities highlight their focus on the CUSTOMER rather than on just moving people through the system to maximize their income. Kudos Garavel! More
Had 45K mi service performed. Rodrigo listed the recommended services, nothing excessive. Everything was done in time. The only reason for a "good" rating rather than "excellent" is the labor cost recommended services, nothing excessive. Everything was done in time. The only reason for a "good" rating rather than "excellent" is the labor cost. It's not the dealer fault though, it's the design. It's really complicated to do simple things on a Subaru like replace an engine air filter or a bulb. More
My 16 y/o Subaru developed engine problems and I needed to replace it immediately. I was able to purchase a 20219 Subaru Impresa which was what I wanted. The whole experience was very positive - Stephen to replace it immediately. I was able to purchase a 20219 Subaru Impresa which was what I wanted. The whole experience was very positive - Stephen was very helpful and worked with my needs and schedule. I bought the 2005 Outback from Garavel and my son also bought an Outback from Garavel so obviously we are pleased with the service. More

I'm loving my new car!! David was awesome to work with. He took his time showing my how the technology worked.He made spending a lot of money feel a little less painful. Thank you so much David for your he He took his time showing my how the technology worked.He made spending a lot of money feel a little less painful. Thank you so much David for your help. More