Garavel Subaru

Strongly Recommend Garavel Subaru Garavel Subaru = Exceptional Customer Experience. Dave Novik worked with me on my purchase of a 2017 Subaru Outback. His knowledge of the vehicle w Garavel Subaru = Exceptional Customer Experience. Dave Novik worked with me on my purchase of a 2017 Subaru Outback. His knowledge of the vehicle was thorough and outstanding. Dave and Fumi Muto made sure that I received full and fair value for my trade-in vehicle. Tom Nerreau was very patient in walking me through the registration and closing process. I will absolutely use this dealership again in the future. Very professional and friendly. No review would be complete without a special shout-out to Lulu Shapiro and Miles Shapiro in sales management, for making the atmosphere that much more accommodating. More

A new "lease" on life! I recently traded in my 2014 Subaru Forester Premium 2.5i for a new 2018 Subaru Forester Premium 2.5i. This is my seventh Subaru leased from Garavel, I recently traded in my 2014 Subaru Forester Premium 2.5i for a new 2018 Subaru Forester Premium 2.5i. This is my seventh Subaru leased from Garavel, and it was my easiest and fastest experience yet! After looking on the lot one night after closing, I emailed sales manager Miles Shapiro with what I was looking for. He called me the very next day to let me know the Forester I was describing would be arriving in about a week. I put down a deposit, signed the needed paperwork with amazing salesman Dave Novik, and had my AutoVIN inspection at my house a week later. Dave and Miles were great with emailing and calling me through the entire process. In a week and a half I was ready to pick up my absolutely gorgeous new Forester! I met with Tom in finance, who was so nice and thoroughly explained all my options. Then Dave took me on a scavenger hunt tour around the dealership, where I met more members of the Garavel team and received some Subaru goodies! Dave went through all the car manuals and got me signed up for everything needed. We then went outside to meet my new Subaru Forester Premium 2.5i in Black Silica Metallic. If you want a sharp looking car, I highly recommend my choice! After taking a picture with my new car, Dave explained all the parts of the car, inside and out, and hooked up my bluetooth so I would be ready to go! It made me feel comfortable knowing more about the new systems that my old Forester did not have. I drove off the lot in my new Forester with a new stylish "lease" on life! Dave even emailed me the next day to see how I liked my new car. If you're looking for a genuinely nice, enthusiastic and professional salesman who will help you in every way, ask for Dave Novik! More

Smooth Delivery! The Staff at Subaru in Norwalk are awesome. I walked into the Subaru Dealership on a Monday and picked up my car on Saturday of that same week. Nicol The Staff at Subaru in Norwalk are awesome. I walked into the Subaru Dealership on a Monday and picked up my car on Saturday of that same week. Nicole deBeaubient was efficient and knowledgeable and I was very excited to purchase my new 2018 Subaru Crosstrek. Miles Shapiro took the time to explain everything about my contract, finances, etc. and we managed to exchange some interesting car story experiences. Tom Nerreau was wonderful in his approach to explain the final warranties and additions that I could purchase. Overall my experience was grand. Blessings, Kathy More

Excellent Worked with John Bonine - he was exceptional on all fronts. Leased a 2017 CrossTrek, love the car so far! John is very cordial and was quite knowledg Worked with John Bonine - he was exceptional on all fronts. Leased a 2017 CrossTrek, love the car so far! John is very cordial and was quite knowledgeable. More

Easy Peasy Although it is exciting buying a new car, I was apprehensive about facing a pushy salesperson and not looking forward to the hassling over options and Although it is exciting buying a new car, I was apprehensive about facing a pushy salesperson and not looking forward to the hassling over options and price. I did not experience any of that with Gary Baumann at Garavel Subaru. He was outstanding; no slick sales gimmicks, no pressure, just great accommodating service. He took the time to give me all of my options and was never pushy. He took the time to make sure I knew how everything worked and was set up properly, including connecting the blue tooth with my phone. . If you're looking for an easy peasy, no hassle experience see Gary at Subaru, I highly recommend him. More

Great Attitude This was a good experience beginning to end. Our salesman, John, did a wonderful job getting me into a new Forester. This is my second Forester altho This was a good experience beginning to end. Our salesman, John, did a wonderful job getting me into a new Forester. This is my second Forester although this time around I chose Garavel. They simply want to sell and lease cars. They are interested in getting your business and not in some overly aggressive manner. I did not need to intital stay in the dealership for the usual two plus hours when the salesman goes back and forth with the manager in the "dance of the cost". Questions were answered quickly and sale/lease terms were easy to understand. I chose this dealership over my previous one that I visited earlier in the day. That says a lot. Lastly, our salesman did a very thorough explanation of the features on the 2018 model. More

No Hassel Experience Working with Gary was great. He took the time to make sure I understood everything and was comfortable. Overall, everyone was very professional and pl Working with Gary was great. He took the time to make sure I understood everything and was comfortable. Overall, everyone was very professional and pleasant. It is a totally different experience than I've had in the past. More

Gary Subaru Excellent knowledge and support. Very helpful. Took the time to work with us. Very good service and suppport. Tom in finance was also very helpful Excellent knowledge and support. Very helpful. Took the time to work with us. Very good service and suppport. Tom in finance was also very helpful and knowledgeable. More

I would go back to Garavel. Had an excellent experience requiring minimal effort to find the car that suited my needs. The gentleman that assisted me, John Bonine was courteous a Had an excellent experience requiring minimal effort to find the car that suited my needs. The gentleman that assisted me, John Bonine was courteous and knowledgeable. More

Great experience! Working with John was such a pleasure! He made the purchase process a breeze, even with us coming from out of state. Having our many questions answe Working with John was such a pleasure! He made the purchase process a breeze, even with us coming from out of state. Having our many questions answered quickly and courteously took a lot of the stress out of buying a car, even when we ended up having to speed up the timeline for the transaction. The flexibility and speed with which our situation was accommodated truly helped. Tom spent a lot of time explaining the finance details, and made sure all of our questions were answered. Even after the sale was completed, John's high level of customer service has continued to impress us. We placed a lot of trust in the Garavel team, and we were not disappointed! More