Garavel Subaru

Efficient Once I described the problem I was having, they got me an appointment as soon as possible. Once I was there, having my car fixed under warranty and ca Once I described the problem I was having, they got me an appointment as soon as possible. Once I was there, having my car fixed under warranty and car washed was completed in under an hour. More

Excellent Customer Care Gary at Garavel Subaru was incredible to work with. He was thorough, personable, clear, and organized. He seemed to genuinely want to get me into the Gary at Garavel Subaru was incredible to work with. He was thorough, personable, clear, and organized. He seemed to genuinely want to get me into the best vehicle possible, and understood very well what I was seeking in a car. He replied quickly to my phone calls and emails and was kind and patient from start to finish. I will definitely request him for all future car purchases for my family. Miles, the manager, has also always been a warm, friendly person to deal with every time I'm at Garavel. I've had negative experiences at a different Subaru branch where I was treated very condescendingly and I will always choose Garavel over them! Thank you for the excellent care and service you provide your customers. More

Excellent, Friendly, Professional. We had a great experience. Gary Baumann is a thoughtful, engaging, and low-pressure salesman. He found us just the car we needed, and made the whole We had a great experience. Gary Baumann is a thoughtful, engaging, and low-pressure salesman. He found us just the car we needed, and made the whole process easy and smooth. We have the car we wanted, at a reasonable price - and we had it 4 days after walking in for the first time. The trade in was fair and the financing simple and also reasonable. All in all, a pleasant car-buying experience. More

Dealer John Bonine was of great help in an emergency My wife's '06 Subaru broke down in Wilton, at rush hour. I didn't know what to do and couldn't get there. I called Subaru but was unable to get throug My wife's '06 Subaru broke down in Wilton, at rush hour. I didn't know what to do and couldn't get there. I called Subaru but was unable to get through to the service department to find if they could help. I finally connected with salesman John Bonine who connected me, through him, to the service department, and gave me the number for a tow truck, and advised me how to handle the situation. He also remained in touch with me until my wife, her car, and eventually I arrived at the dealership. I am so grateful for his help. Also Edison in the service department was terrific once we got there in getting the car fixed. More

Strong customer orientation John Bonine is extremely conscientious. Miles knows his stuff. The delivery appointment took far less time than with other dealers and was much simp John Bonine is extremely conscientious. Miles knows his stuff. The delivery appointment took far less time than with other dealers and was much simpler. All questions answered. All issues addressed. Drove away with a nice new Outback. More

Excellent Service! This is the second time that I've leased a car through Garavel Subaru and couldn't be happier! My sales consultant, Nicole deBeaubien, was proactive This is the second time that I've leased a car through Garavel Subaru and couldn't be happier! My sales consultant, Nicole deBeaubien, was proactive as my lease was coming to an end, and went above and beyond to inform me of all my options for my new car. The entire experience was seamless! I'll be returning in another three years to upgrade my lease yet again. More

Dealer review John - my dealer was very friendly and gave me a clear picture of the various options I had. The overall experience was smooth and was well managed. John - my dealer was very friendly and gave me a clear picture of the various options I had. The overall experience was smooth and was well managed. A very good dealer with very friendly staff. Highly recommend the dealership. More

Pleasurable and Memorable From the minute we walked in, Dave treated me and my son with kindness and respect. It was one of the most pleasant car buying experiences. The little From the minute we walked in, Dave treated me and my son with kindness and respect. It was one of the most pleasant car buying experiences. The little special touches made Addie's first car such a terrific memory. Dave took the time to walk my son through the car with such kindness and care. My son now feels safe not only in his new car but with Dave and the whole dealership! Without reservation, we would highly recommend Dave Novik to our friends and family. Fondly, ~Allison and Addie More

No stress process! Dave was great in ensuring we had a seamless process to lease a new Forester. He answered all of our questions by e-mail when phone wouldn't work and Dave was great in ensuring we had a seamless process to lease a new Forester. He answered all of our questions by e-mail when phone wouldn't work and was extremely informative and courteous. He kept us up to date throughout the process. More

Always love visiting Garavel! Gary: Gary was awesome, very responsive to my questions and timely when it came to getting quotes back to me. He explained all of the features of the Gary: Gary was awesome, very responsive to my questions and timely when it came to getting quotes back to me. He explained all of the features of the car very thoroughly and left with a great understanding of what I was purchasing. He also presented a lot of different options which was also fantastic. Tom: Tom didn't make the financial portion feel like pulling teeth, like Gary he also fully explained everything in detail, made suggestions, and was very informative when questions arose. Very tactful and straightforward. Valerie: Valerie was absolutely wonderful, very welcoming and friendly. Got me to where I needed to be with a smile and was kind enough to jump in for my glamor shot at the end. Honorable Mentions: Michael: I come to Garavel for my regular service as well, Michael typically helps me out and it's always awesome dealing with him. Lets me know what needs to be done immediately vs what can wait which is much appreciated and is also very timely with phone calls. I'll be seeing him at my 6k! Lulu: I mean, come on. Clearly employee of the month. More