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Garden Grove Kia

Garden Grove, CA

4.7
2,907 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 2,907 reviews

February 24, 2020

Went in and Roy helped me buy a car. Incredible experience and Roy made me feel like I was family, like a brother in fact! More

by Elijah
Recommend Dealer
Yes
Employees Worked With
Roy Roberts
Feb 24, 2020 -

Garden Grove Kia responded

Elijah, thanks for sharing your amazing experience with Roy at Garden Grove Kia. We're happy to have you as a part of the family!

February 24, 2020

Great service, and I loved the new lounge. Thank you Luis, and everyone at Kia who was helpful. The driver was very pleasant. The lounge accommodating. More

by ARAMEDIA7
Recommend Dealer
Yes
Employees Worked With
Luis in the service department and shuttle driver
Feb 24, 2020 -

Garden Grove Kia responded

Thank you for the lovely review! We're so pleased you enjoyed your visit with us here at Garden Grove Kia and we'll pass along your kind words to our team. We appreciate you stopping by to share!

February 24, 2020

Great service and great car We were helped by Billy Cummings and Abby Nichols. They both were excellent every step of the way! They got us great financing, helped us pick out t More

by DNOEL307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Cummings, Abigail Nichols Nichols
Feb 25, 2020 -

Garden Grove Kia responded

A big thanks for the 5-star review of Garden Grove Kia! It's wonderful to hear that Billy and Abby took such great care of you and made sure to help find the right car for you. We know that your recommendation will mean a lot to them and we're excited to share your kind words. We wish you many safe and happy miles in your new Kia Forte GT-Line!

February 24, 2020

Luis and the team at Kia of Garden Grover are the best. They are quick, efficient, friendly and professional. I appreciate their expertise and they took great care of me and my car. More

by rwclin
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 25, 2020 -

Garden Grove Kia responded

Thank you for sharing your positive feedback for Garden Grove Kia! We're thrilled to hear that our team treated you right. See you next time!

February 23, 2020

I was amazed at how far Justin went above and beyond to accomodate my every need Wow to you Justin and W ow to Kia More

by Maryrudd57
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Seo
Feb 24, 2020 -

Garden Grove Kia responded

A huge thanks from all of us here at Garden Grove Kia for the 5 stars! We're so proud to know Justin went the extra mile to ensure you had a great experience on your visit and we'll certainly pass along your appreciation to him for his assistance. We hope to work with you again!

February 22, 2020

Khristina is super Friendly , helpful and knowledgeable about KIA and her experiencewith different brand as well . She were helping my mom find the right vehicle and Definitely recommend to come see her. More

by Pchiraphisit
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review. It's wonderful to hear that Khristina was so helpful during the purchase of your mom's new vehicle! All of us at Garden Grove Kia hope we get the chance to work with you in the future!

February 21, 2020

Luis Mendoza/ Martha are the best and all the staff. they truly help you with any questions, and dont get annoyed with you at all. I always like coming here because they have the best prices and truly care o More

by jaqueline.amador58
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza and Martha
Feb 21, 2020 -

Garden Grove Kia responded

Jaqueline, thank you for the 5-star review! We are so pleased to hear that Luis and Martha provided the exceptional service that we strive for here at Sales Manager. We will certainly let them know that you appreciate their help!

February 20, 2020

Everything was straightforward I came I to look at a car i drove it and just filed to buy it i was in and out really quick now I'm at home happy with my new optima. More

by JoseH__
Recommend Dealer
Yes
Employees Worked With
Bryanna Crawford
Feb 20, 2020 -

Garden Grove Kia responded

Jose, thanks for sharing your five-star experience at Garden Grove Kia. We're thrilled to hear that you're on the road in a new Kia Optima- safe travels!

February 19, 2020

Overall a great experience but need to do due diligence Estela was great throughout the whole process. Very supportive and quick to answer any questions. We met Chris only for a short time and he was able t More

by kingspropertiesinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estela Ayon
Feb 20, 2020 -

Garden Grove Kia responded

We appreciate your feedback and we're glad to hear that our team earned your recommendation. Thanks for being a Garden Grove Kia customer!

February 18, 2020

Great customer care. When you go to this dealership, you have to ask for ET Torrez. He was extremely polite and professional. He helped us lease a Niro EV and he got it More

by scshrk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Garden Grove Kia responded

We love to hear that you can depend on ET for excellent service, every time. It's wonderful that he helped you get into your Kia Niro EV and that you're working together to find your Kia Telluride. Thank you so much for recommending him and Garden Grove Kia! We are grateful for your continued support.

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