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Gates Toyota
South Bend, IN
794 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
March 20, 2025
I want to thank Brian Winston-Williams and his whole staff; I had my Jeep detailed and was able to get my Valve Cover fixed. Thank you, Jesse, in Service and the Techs that fixed my Jeep and Dawyne that staff; I had my Jeep detailed and was able to get my Valve Cover fixed. Thank you, Jesse, in Service and the Techs that fixed my Jeep and Dawyne that detailed my Jeep. My jeep looks brand new in the inside. My Jeep runs smooth now. Thank you, Guys. More
by Ronda1981
February 10, 2025
Brandon Cooper never disclosed that the 2024 Chevrolet Silverado ltz had previously Been in an accident before financing was established. Automobile fraud is a Crime . I will be pursuing legal advice to g Silverado ltz had previously Been in an accident before financing was established. Automobile fraud is a Crime . I will be pursuing legal advice to get a refund on the money I spent on the truck or a Vehicle Exchange for a Non wrecked Vehicle. More
by 20gaugeremington
August 23, 2024
Bought a vehicle there. Not a good experience. High pressure on the warranties and other things post-sale. Got a bad trade in offer. Service center is slow. They improperly Not a good experience. High pressure on the warranties and other things post-sale. Got a bad trade in offer. Service center is slow. They improperly repaired our vehicle after a minor accident. Went in again to look for another vehicle and they low-balled a trade again (by as much as $5k) and tried to get me in vehicles I didn't want. I don't trust them. Go somewhere else. More
by adamtaylor
Employees Worked With
October 11, 2023
Gates Toyota I am a car consultant and people hire me to buy or sell their vehicles. I have been doing this for 45 years. My background is asset management. During my nationwide search for a Prius I cam to buy or sell their vehicles. I have been doing this for 45 years. My background is asset management. During my nationwide search for a Prius I came across one in South Bend Indiana. Our salesman was Mike Gray , a young man who went the extra 10 % to achiveve the sale. After I had the car inspected by Lemon Squad , I gave the report to Mike, ,which stated it was in need of new tires. With out hesitation he went and got approval for 4 new tires. I will always keep my eye on Mike as he travels through the car industry. Very wholesome and honest. More
by josephsmailjohnson
Employees Worked With
Mike Gray
July 21, 2023
Took my 2023 Corolla in 5000 mile service. The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call te The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call telling me that they will fix their damage if I pay 800 dollars. This is beyond deceitful. Gates has a horrible service manager who hung up on me. Extremely professional kind of response. Stay as far away from Gates as possible. Very deceitful people across-the-board. Buyer beware! More
by marktrent535
July 20, 2023
If you want to be scammed, this is the place to go. They do not operate honestly and are more than eager to cheat you out of money and/or your vehicle. Go ANYWHERE else. This place seems establishment They do not operate honestly and are more than eager to cheat you out of money and/or your vehicle. Go ANYWHERE else. This place seems establishment connected and I feel is likely as corrupted as it gets. DO NOT surrender your desirable vehicle to these people, chances are you'll never drive it again. More
by burned
Employees Worked With
Verified CustomerMay 11, 2023
Pushy sales team. Rude salesmanger. Lied to sell me the car. Sold me a car they were not legally allowed to. Did not seek the loan through the company I wanted, but in Rude salesmanger. Lied to sell me the car. Sold me a car they were not legally allowed to. Did not seek the loan through the company I wanted, but instead through themselves. The Toyota loan company is friendly, but will not help either. They will gaslight you and blame you for their problems. Even when presented with evidence, they still blamed me the customer. I will NEVER purchase from any Gates Dealership again. Horrible experience, wish I never went there. Worst car buying experience I have had in 30 years! More
by djcowman
Employees Worked With
November 08, 2022
Showed up for my appointment, only to be told no tech available. Waste of tome available. Waste of tome More
by Verylewis
Employees Worked With
October 02, 2022
They promised to let me know when the car is ready. they called and said it is al-ready. Sold. That was the extent of our conversation. they called and said it is al-ready. Sold. That was the extent of our conversation. More
by jlstjoe
