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Gates Toyota
South Bend, IN
794 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
April 15, 2020
I visited the store several times in my attempt to find a new car when my lease was up. I finally got what I wanted, especially with the help of Trent. Trent and Andy helped the whole family. new car when my lease was up. I finally got what I wanted, especially with the help of Trent. Trent and Andy helped the whole family. More
by JDSNIADECKI
Verified Customer
April 14, 2020
Gates needs to do a much better job at social distancing and sanitizing. Did not feel safe there. I will wait to go back. Ugh. and sanitizing. Did not feel safe there. I will wait to go back. Ugh. More
by CKERANEN0
Employees Worked With
April 14, 2020
quick always professional quick service well informed staff that are friendly that explains what service is being performed and what may be needed soon well always professional quick service well informed staff that are friendly that explains what service is being performed and what may be needed soon well trained mechanics. More
by DOUGS45
Employees Worked With
April 14, 2020
excellent service same as the first Had several things done ; brake service, belts and battery. Everything accomplished in a timely and professional manner. Mr Ferrara scheduled and kept Had several things done ; brake service, belts and battery. Everything accomplished in a timely and professional manner. Mr Ferrara scheduled and kept me apprised of the situation. Required shuttle service to enable me to work from home and that was provided by a very pleasant gentleman. The time I spent in the service area I witnessed social distancing and surface cleaning by the service crew, I'm not an expert but they did seem to be complying with current recommendations. More
by BOETHIUS52
Employees Worked With
April 12, 2020
David Peppers is a top-notch service technician. Has been servicing my car since 2008. Would not consider having any other mechanic working on my vehicle. Courtesy and Professionalism are always the b been servicing my car since 2008. Would not consider having any other mechanic working on my vehicle. Courtesy and Professionalism are always the best in the business. Tells it like it is, and always has great advice for maintaining my vehicle at peak performance. Brian Gardner is an excellent service advisor and is ALWAYS professional & courteous and friendly. Would make a great Service Mgr. More
by randyhunt4610
April 10, 2020
Music drove me crazy! Having to sit in lounge and listen to that loud music in sales room was horrible and I went out an ask the receptionist if she could turn ut down, sh Having to sit in lounge and listen to that loud music in sales room was horrible and I went out an ask the receptionist if she could turn ut down, she said she couldn't, if i worked there i would find the radio and pull the plug, i could Never buy a car with all that going on, so annoying and disturbing. Also blasting outside even worse. The car wash didn't work, so not a good experience for me. More
by DARLENEWESOLEK
Employees Worked With
April 09, 2020
keeping me legal Michael helped me resolve my issue with not being able to remove the bolts holding my license plate on the car. Had oil changed while I was there and Michael helped me resolve my issue with not being able to remove the bolts holding my license plate on the car. Had oil changed while I was there and it was discovered my battery was on the way out and rear brakes were in need of repair, so not only keeping me legal but safe as well. Going in today to get necessary repairs. Thanks Michael More
by BOETHIUS52
Employees Worked With
April 06, 2020
Total mis diagnosis system had.80 psi at 60 deg outside Temp with 134a they claimed a leak (I have universal HVAC / freon lic) they then "filled it" to (they claimed 600 psi) finding a leak in the not runn Temp with 134a they claimed a leak (I have universal HVAC / freon lic) they then "filled it" to (they claimed 600 psi) finding a leak in the not running compressor. Duh! Unit may have bad clutch on compressor or bad low or high limit. But 600psi will cause automotive compressor to leak. I deserve a refund of my $149 to charge my already charged AC. More
by JUNKMAIL0
Employees Worked With
Other Employees :
Brandon Crimmins
April 02, 2020
Great customer service! These are crazy times and I was grateful that Gates was open to have my car serviced. I continue to get great customer service! Thank you Michael, the These are crazy times and I was grateful that Gates was open to have my car serviced. I continue to get great customer service! Thank you Michael, the service technicians that serviced my car and Gates Toyota! More
by fleft
Employees Worked With
March 30, 2020
They were all great! The 20k service was fine in record time- in 45 mins. They are always so professional and friendly. Much appreciated in these times. time- in 45 mins. They are always so professional and friendly. Much appreciated in these times. More
by inkpk
Employees Worked With
Other Employees :
Brandon Crimmins
