Gates Toyota

Got a appt quickly. Serv person exceptional in attitude, kindness, helpfulness asked if i needed anything else. Answered all my questions. will continue to go to gates for servicing. kindness, helpfulness asked if i needed anything else. Answered all my questions. will continue to go to gates for servicing. More

Intermittent issue fixed We had an intermittent issue with our anti lock brakes. This was difficult to diagnose as the issue would only show up once in a while, but they stuck We had an intermittent issue with our anti lock brakes. This was difficult to diagnose as the issue would only show up once in a while, but they stuck with it and got to the cause of the issue and fixed it. More

Great service, long waits The service is always good, but it's frustrating trying to get in. If you aren't there early plan on waiting hours. You shouldn't have to get up at 6 The service is always good, but it's frustrating trying to get in. If you aren't there early plan on waiting hours. You shouldn't have to get up at 6 on a Saturday morning to get you oil change done before 10. Service Department should step up and help cover oil changes at busy times. More

As Smooth as a Shiny New Corolla! The first thing to catch my eye when I walked into the dealership was a whiteboard with MY FIRST NAME on it, welcoming me to the showroom. I was very The first thing to catch my eye when I walked into the dealership was a whiteboard with MY FIRST NAME on it, welcoming me to the showroom. I was very surprised and pleased to be expected and welcomed in this way. I had received a letter from the dealership alerting me to the opportunity of turning in my Camry a year early on the lease and looking at something new, so I thought I might see what was available, never thinking that I would be driving away a new car just a few hours later. Everyone at the dealership was friendly, accommodating, helpful, and FUN to work with. My salesman, Robert, was especially helpful and straightforward in his recommendations. We actually had our picture taken in front of my new Corolla. No matter who I meet with at Gates Toyota, I'm always treated like a welcome friend. The whole experience was smooth and easy. And I love my new car! More

Quick, pleasant service, done right. The service team at Gates Toyota is very pleasant to work with and they are very efficient at getting a quality job done in a short amount of time. The service team at Gates Toyota is very pleasant to work with and they are very efficient at getting a quality job done in a short amount of time. More

At the front door of any successful organization is service and outstanding work, the service department at Gates Toyota is without a doubt the premier service department in the nation service and outstanding work, the service department at Gates Toyota is without a doubt the premier service department in the nation More

They took me right away and fixed my brake light. Prompt, courteous attention. Reasonably priced! I didn’t have an appointment but they didn’t send me away! Thanks so much! courteous attention. Reasonably priced! I didn’t have an appointment but they didn’t send me away! Thanks so much! More

Gates, I was taken care of immediately when I arrived at the serv desk-with a smile! Maint. Oper was charming and helpful! It took an hour instead of two. Thx the serv desk-with a smile! Maint. Oper was charming and helpful! It took an hour instead of two. Thx More

The sales person was great. The finance manager I dont think explained everything as well as he could have. I think he rushed through it and didn't allow time for me to read it all. It was like he just wa think explained everything as well as he could have. I think he rushed through it and didn't allow time for me to read it all. It was like he just wanted the documents signed, and I felt like I couldnt ask questions. I had to ask a few times what the documents were. He gave me quick answers as if that would explain what I was signing. I felt like I needed a lawyer with me. The documents are legal and should be explained in full so the customer has no questions in the end. More

Warranty service Took technician ( Ben ) on a test drive to see if we could figure out a interior noise , I think he diagnosed the problem . Returned and had vehicle Took technician ( Ben ) on a test drive to see if we could figure out a interior noise , I think he diagnosed the problem . Returned and had vehicle washed . A very professional experience . More