
Gates Toyota
South Bend, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 831 reviews
Pricey but thorough I recently had my Highlander serviced at 94,000 miles. The service representative was very pleasant and thorough in his explanation of the work to be I recently had my Highlander serviced at 94,000 miles. The service representative was very pleasant and thorough in his explanation of the work to be done. He followed up our initial discussion to request my permission to complete some preventative maintenance. Although my bill was almost $1,000, I left feeling that all the needs of my vehicle had been met. More
Everyone was polite. The waiting room was clean. I asked to have my low tire pressure indicators checked because the light will blink at times. It stays on for awhile and then goes off. I was told it was c to have my low tire pressure indicators checked because the light will blink at times. It stays on for awhile and then goes off. I was told it was checked and nothing is wrong. Yet it was blinking before I got home. How am I supposed to know when I have a low tire? More
I brought my car into have a recall fixed along with a oil and filter change. I have always dealt with Brian Gardner and he is friendly, helpful and professional. . oil and filter change. I have always dealt with Brian Gardner and he is friendly, helpful and professional. . More
more great service the service was accurately done in a timely manner with courteous people doing the work. I highly recommend the service manager, Brian, being very cou the service was accurately done in a timely manner with courteous people doing the work. I highly recommend the service manager, Brian, being very courteous. thanks More
My sales person Mike McNally has been great through out my experience from the beginning to the end. I had considered purchasing a Honda but due to the kindness, patience and consideration Mike had shown m my experience from the beginning to the end. I had considered purchasing a Honda but due to the kindness, patience and consideration Mike had shown me then and now I decided to stay with Gates. More
Service is good. I didn’t feel pressured into anything. Waiting area is nice. It would be nice though if there was complimentary popcorn or a light snack. Waiting area is nice. It would be nice though if there was complimentary popcorn or a light snack. More
We had great service, this visit was for tire rotation. We also had to have the luggage rack foam replaced. Gates ordered the part & did the repair within 2 days. We love gate's service. Every time we come We also had to have the luggage rack foam replaced. Gates ordered the part & did the repair within 2 days. We love gate's service. Every time we come in. We see our original salesman Coach. More
No problems Made a appointment on a day I wanted and received a follow up email varying the time and date. when I took my truck in the waiting time was short and Made a appointment on a day I wanted and received a follow up email varying the time and date. when I took my truck in the waiting time was short and the visitors area was nice with Wi-Fi. Everyone was friendly with no problems. More
got the job done Never ever a problem getting my car fixed and always they get the job done. I never make an appointment but they get me in no matter what. Never ever a problem getting my car fixed and always they get the job done. I never make an appointment but they get me in no matter what. More
I have been a Gates customer for several years now, have purchased a few vehicles, and I have always had a great experience- both sales and service. purchased a few vehicles, and I have always had a great experience- both sales and service. More